Transcendit Reviews
Based on 7615 reviews and 7608 ratings our customers rate us 9.8/10.
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- 10/10 – Please rate your support experience
- 10/10 – How satisfied are you that your problem has been resolved?
Tanaka Sundire – 05.02.2019 – Add public reply
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- 10/10 – Please rate your support experience
- 10/10 – How satisfied are you that your problem has been resolved?
Toby Collis – 05.02.2019 – Add public reply
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- 10/10 – Please rate your support experience
- 10/10 – How satisfied are you that your problem has been resolved?
STEVE – 05.02.2019 – Add public reply
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- 10/10 – Please rate your support experience
- 10/10 – How satisfied are you that your problem has been resolved?
Lyndsey Gilmartin – 04.02.2019 – Add public reply
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The problem is my station can't be remotely accessed so requires a visit. The engineer was good, but couldn't rectify the problems. I have lost all my inboxes and can't connect to Sage. – Any comments?
- 5/10 – Please rate your support experience
- 0/10 – How satisfied are you that your problem has been resolved?
Helen Cameron – 04.02.2019 – Add public reply
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Excellent service. Thank-you! – Any comments?
- 10/10 – Please rate your support experience
- 10/10 – How satisfied are you that your problem has been resolved?
Janet – 01.02.2019 – Add public reply
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- 10/10 – Please rate your support experience
- 10/10 – How satisfied are you that your problem has been resolved?
Diane Howcroft – 01.02.2019 – Add public reply
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- 10/10 – Please rate your support experience
- 10/10 – How satisfied are you that your problem has been resolved?
Richard Ward – 01.02.2019 – Add public reply
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Thank you Ewan – Any comments?
- 10/10 – Please rate your support experience
- 10/10 – How satisfied are you that your problem has been resolved?
Catherine Taylor-Wilson – 01.02.2019 – Add public reply
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Called straight away and sorted my problem out very quickly and thoroughly. – Any comments?
- 10/10 – Please rate your support experience
- 10/10 – How satisfied are you that your problem has been resolved?
Rebecca Townend – 01.02.2019 – Add public reply
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- 10/10 – Please rate your support experience
- 10/10 – How satisfied are you that your problem has been resolved?
Duncan Bruce – 01.02.2019 – Add public reply
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- 9/10 – Please rate your support experience
- 9/10 – How satisfied are you that your problem has been resolved?
Lynne Hodgson – 01.02.2019 – Add public reply
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- 10/10 – Please rate your support experience
- 10/10 – How satisfied are you that your problem has been resolved?
Richard Ward – 31.01.2019 – Add public reply
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- 8/10 – Please rate your support experience
- 8/10 – How satisfied are you that your problem has been resolved?
malcolm – 31.01.2019 – Add public reply
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- 10/10 – Please rate your support experience
- 10/10 – How satisfied are you that your problem has been resolved?
Sam Brown – 31.01.2019 – Add public reply
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early days – Any comments?
- 8/10 – Please rate your support experience
- 5/10 – How satisfied are you that your problem has been resolved?
malcolm – 31.01.2019 – Add public reply
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- 10/10 – Please rate your support experience
- 10/10 – How satisfied are you that your problem has been resolved?
kay – 31.01.2019 – Add public reply
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Thanks Scott... – Any comments?
- 10/10 – Please rate your support experience
- 10/10 – How satisfied are you that your problem has been resolved?
Richard Barrett – 30.01.2019 – Add public reply
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- 10/10 – Please rate your support experience
- 10/10 – How satisfied are you that your problem has been resolved?
James Forsythe – 30.01.2019 – Add public reply
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- 10/10 – Please rate your support experience
- 10/10 – How satisfied are you that your problem has been resolved?
kevin – 30.01.2019 – Add public reply
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- 10/10 – Please rate your support experience
- 10/10 – How satisfied are you that your problem has been resolved?
David Pickard – 29.01.2019 – Add public reply
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- 10/10 – Please rate your support experience
- 10/10 – How satisfied are you that your problem has been resolved?
Craig Clement – 28.01.2019 – Add public reply
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- 10/10 – Please rate your support experience
Peter Maughan – 28.01.2019 – Add public reply
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- 1/10 – Please rate your support experience
- 1/10 – How satisfied are you that your problem has been resolved?
brenda gibson – 28.01.2019 – Add public reply
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Good Morning Brenda,
I hope you’re well and had a nice weekend.
I’m just following up on some very low feedback we have received for an issue we are looking at for you. I can see that the problem is slow Office Applications. I can see from the ticket that Stefan logged on to the machine but the problem was not there while we were logged on so we couldn’t see it happening and therefore we can’t rectify it.
The ticket is currently open and set to ‘waiting on customer’ so that you can call us when it happens again and hopefully the next time we get connected we can see it happening.
Please could you spare some time either over the phone or by reply to let me know more about the 1 out of 10 scored for support experience? We really appreciate feedback from our customers and as our average scores are 9.8/10 something that is so low worries us and I’d like to find out more.
Many thanks in advance,
Best Regards,
Helen
Helen Littlewood –
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Efficient and helpful, thank you. – Any comments?
- 10/10 – Please rate your support experience
- 10/10 – How satisfied are you that your problem has been resolved?
Ollie Brown – 25.01.2019 – Add public reply
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as usual V Good – Any comments?
- 10/10 – Please rate your support experience
- 10/10 – How satisfied are you that your problem has been resolved?
Mike – 25.01.2019 – Add public reply
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- 9/10 – Please rate your support experience
- 9/10 – How satisfied are you that your problem has been resolved?
Mike – 24.01.2019 – Add public reply
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Very fast at sorting the issue, thank you – Any comments?
- 10/10 – Please rate your support experience
- 10/10 – How satisfied are you that your problem has been resolved?
Gary – 24.01.2019 – Add public reply
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- 10/10 – Please rate your support experience
- 10/10 – How satisfied are you that your problem has been resolved?
dnorcott – 24.01.2019 – Add public reply
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- 7/10 – Please rate your support experience
- 7/10 – How satisfied are you that your problem has been resolved?
CHRISTINE – 24.01.2019 – Add public reply
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AS ALWAYS QUICK AND EFFICIENT – Any comments?
- 10/10 – Please rate your support experience
- 10/10 – How satisfied are you that your problem has been resolved?
ANDREW OLIVER – 24.01.2019 – Add public reply
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- 10/10 – Please rate your support experience
- 10/10 – How satisfied are you that your problem has been resolved?
Emma Davison – 24.01.2019 – Add public reply
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- 10/10 – Please rate your support experience
- 10/10 – How satisfied are you that your problem has been resolved?
David Keenan – 23.01.2019 – Add public reply
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Very Good – Any comments?
- 10/10 – Please rate your support experience
- 10/10 – How satisfied are you that your problem has been resolved?
D Potter – 22.01.2019 – Add public reply
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- 9/10 – Please rate your support experience
- 10/10 – How satisfied are you that your problem has been resolved?
Toby Collis – 22.01.2019 – Add public reply
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- 10/10 – Please rate your support experience
- 10/10 – How satisfied are you that your problem has been resolved?
Dan Langford – 22.01.2019 – Add public reply
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- 9/10 – Please rate your support experience
- 10/10 – How satisfied are you that your problem has been resolved?
Margaret Moore – 21.01.2019 – Add public reply
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Thanks Scot..... – Any comments?
- 10/10 – Please rate your support experience
- 10/10 – How satisfied are you that your problem has been resolved?
Dr D Wright – 21.01.2019 – Add public reply
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- 10/10 – Please rate your support experience
- 10/10 – How satisfied are you that your problem has been resolved?
Gerry Langley – 21.01.2019 – Add public reply
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Sorted issues quickly and efficiently as usual! – Any comments?
- 10/10 – Please rate your support experience
- 10/10 – How satisfied are you that your problem has been resolved?
Judith Youll – 21.01.2019 – Add public reply
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- 10/10 – Please rate your support experience
- 10/10 – How satisfied are you that your problem has been resolved?
David Leighton – 21.01.2019 – Add public reply
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grt – Any comments?
- 10/10 – Please rate your support experience
- 10/10 – How satisfied are you that your problem has been resolved?
dave bootle – 18.01.2019 – Add public reply
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still under investigation – Any comments?
- 10/10 – Please rate your support experience
David Leighton – 18.01.2019 – Add public reply
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WELL DONE – Any comments?
- 10/10 – Please rate your support experience
- 10/10 – How satisfied are you that your problem has been resolved?
DAVE LOGAN – 18.01.2019 – Add public reply
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- 10/10 – Please rate your support experience
- 10/10 – How satisfied are you that your problem has been resolved?
Sharon Langridge – 18.01.2019 – Add public reply
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Fast, professional service. Thank you. – Any comments?
- 9/10 – Please rate your support experience
- 10/10 – How satisfied are you that your problem has been resolved?
Claire Farrell – 17.01.2019 – Add public reply
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- 10/10 – Please rate your support experience
- 10/10 – How satisfied are you that your problem has been resolved?
David Keenan – 17.01.2019 – Add public reply
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- 10/10 – Please rate your support experience
- 10/10 – How satisfied are you that your problem has been resolved?
Alan Taylor – 17.01.2019 – Add public reply
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- 10/10 – Please rate your support experience
- 10/10 – How satisfied are you that your problem has been resolved?
Kangsheng Liu – 17.01.2019 – Add public reply
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Ethan was very helpful – Any comments?
- 10/10 – Please rate your support experience
- 10/10 – How satisfied are you that your problem has been resolved?
Matt Mavir – 17.01.2019 – Add public reply
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