Transcendit Reviews

Based on 7615 reviews and 7608 ratings our customers rate us 9.8/10.

    • 10/10 – Please rate your support experience
    • 10/10 – How satisfied are you that your problem has been resolved?

    05.02.2019 Add public reply

    • 10/10 – Please rate your support experience
    • 10/10 – How satisfied are you that your problem has been resolved?

    05.02.2019 Add public reply

    • 10/10 – Please rate your support experience
    • 10/10 – How satisfied are you that your problem has been resolved?

    05.02.2019 Add public reply

    • 10/10 – Please rate your support experience
    • 10/10 – How satisfied are you that your problem has been resolved?

    04.02.2019 Add public reply

  1. The problem is my station can't be remotely accessed so requires a visit. The engineer was good, but couldn't rectify the problems. I have lost all my inboxes and can't connect to Sage. – Any comments?

    • 5/10 – Please rate your support experience
    • 0/10 – How satisfied are you that your problem has been resolved?

    04.02.2019 Add public reply

  2. Excellent service. Thank-you! – Any comments?

    • 10/10 – Please rate your support experience
    • 10/10 – How satisfied are you that your problem has been resolved?

    01.02.2019 Add public reply

    • 10/10 – Please rate your support experience
    • 10/10 – How satisfied are you that your problem has been resolved?

    01.02.2019 Add public reply

    • 10/10 – Please rate your support experience
    • 10/10 – How satisfied are you that your problem has been resolved?

    01.02.2019 Add public reply

  3. Thank you Ewan – Any comments?

    • 10/10 – Please rate your support experience
    • 10/10 – How satisfied are you that your problem has been resolved?

    01.02.2019 Add public reply

  4. Called straight away and sorted my problem out very quickly and thoroughly. – Any comments?

    • 10/10 – Please rate your support experience
    • 10/10 – How satisfied are you that your problem has been resolved?

    01.02.2019 Add public reply

    • 10/10 – Please rate your support experience
    • 10/10 – How satisfied are you that your problem has been resolved?

    01.02.2019 Add public reply

    • 9/10 – Please rate your support experience
    • 9/10 – How satisfied are you that your problem has been resolved?

    01.02.2019 Add public reply

    • 10/10 – Please rate your support experience
    • 10/10 – How satisfied are you that your problem has been resolved?

    31.01.2019 Add public reply

    • 8/10 – Please rate your support experience
    • 8/10 – How satisfied are you that your problem has been resolved?

    31.01.2019 Add public reply

    • 10/10 – Please rate your support experience
    • 10/10 – How satisfied are you that your problem has been resolved?

    31.01.2019 Add public reply

  5. early days – Any comments?

    • 8/10 – Please rate your support experience
    • 5/10 – How satisfied are you that your problem has been resolved?

    31.01.2019 Add public reply

    • 10/10 – Please rate your support experience
    • 10/10 – How satisfied are you that your problem has been resolved?

    31.01.2019 Add public reply

  6. Thanks Scott... – Any comments?

    • 10/10 – Please rate your support experience
    • 10/10 – How satisfied are you that your problem has been resolved?

    30.01.2019 Add public reply

    • 10/10 – Please rate your support experience
    • 10/10 – How satisfied are you that your problem has been resolved?

    30.01.2019 Add public reply

    • 10/10 – Please rate your support experience
    • 10/10 – How satisfied are you that your problem has been resolved?

    30.01.2019 Add public reply

    • 10/10 – Please rate your support experience
    • 10/10 – How satisfied are you that your problem has been resolved?

    29.01.2019 Add public reply

    • 10/10 – Please rate your support experience
    • 10/10 – How satisfied are you that your problem has been resolved?

    28.01.2019 Add public reply

    • 10/10 – Please rate your support experience

    28.01.2019 Add public reply

    • 1/10 – Please rate your support experience
    • 1/10 – How satisfied are you that your problem has been resolved?

    28.01.2019 Add public reply

    • Person’s avatar

      Good Morning Brenda,

      I hope you’re well and had a nice weekend.

      I’m just following up on some very low feedback we have received for an issue we are looking at for you. I can see that the problem is slow Office Applications. I can see from the ticket that Stefan logged on to the machine but the problem was not there while we were logged on so we couldn’t see it happening and therefore we can’t rectify it.

      The ticket is currently open and set to ‘waiting on customer’ so that you can call us when it happens again and hopefully the next time we get connected we can see it happening.

      Please could you spare some time either over the phone or by reply to let me know more about the 1 out of 10 scored for support experience? We really appreciate feedback from our customers and as our average scores are 9.8/10 something that is so low worries us and I’d like to find out more.

      Many thanks in advance,

      Best Regards,

      Helen

      Helen Littlewood –

  7. Efficient and helpful, thank you. – Any comments?

    • 10/10 – Please rate your support experience
    • 10/10 – How satisfied are you that your problem has been resolved?

    25.01.2019 Add public reply

  8. as usual V Good – Any comments?

    • 10/10 – Please rate your support experience
    • 10/10 – How satisfied are you that your problem has been resolved?

    25.01.2019 Add public reply

    • 9/10 – Please rate your support experience
    • 9/10 – How satisfied are you that your problem has been resolved?

    24.01.2019 Add public reply

  9. Very fast at sorting the issue, thank you – Any comments?

    • 10/10 – Please rate your support experience
    • 10/10 – How satisfied are you that your problem has been resolved?

    24.01.2019 Add public reply

    • 10/10 – Please rate your support experience
    • 10/10 – How satisfied are you that your problem has been resolved?

    24.01.2019 Add public reply

    • 7/10 – Please rate your support experience
    • 7/10 – How satisfied are you that your problem has been resolved?

    24.01.2019 Add public reply

  10. AS ALWAYS QUICK AND EFFICIENT – Any comments?

    • 10/10 – Please rate your support experience
    • 10/10 – How satisfied are you that your problem has been resolved?

    24.01.2019 Add public reply

    • 10/10 – Please rate your support experience
    • 10/10 – How satisfied are you that your problem has been resolved?

    24.01.2019 Add public reply

    • 10/10 – Please rate your support experience
    • 10/10 – How satisfied are you that your problem has been resolved?

    23.01.2019 Add public reply

  11. Very Good – Any comments?

    • 10/10 – Please rate your support experience
    • 10/10 – How satisfied are you that your problem has been resolved?

    22.01.2019 Add public reply

    • 9/10 – Please rate your support experience
    • 10/10 – How satisfied are you that your problem has been resolved?

    22.01.2019 Add public reply

    • 10/10 – Please rate your support experience
    • 10/10 – How satisfied are you that your problem has been resolved?

    22.01.2019 Add public reply

    • 9/10 – Please rate your support experience
    • 10/10 – How satisfied are you that your problem has been resolved?

    21.01.2019 Add public reply

  12. Thanks Scot..... – Any comments?

    • 10/10 – Please rate your support experience
    • 10/10 – How satisfied are you that your problem has been resolved?

    21.01.2019 Add public reply

    • 10/10 – Please rate your support experience
    • 10/10 – How satisfied are you that your problem has been resolved?

    21.01.2019 Add public reply

  13. Sorted issues quickly and efficiently as usual! – Any comments?

    • 10/10 – Please rate your support experience
    • 10/10 – How satisfied are you that your problem has been resolved?

    21.01.2019 Add public reply

    • 10/10 – Please rate your support experience
    • 10/10 – How satisfied are you that your problem has been resolved?

    21.01.2019 Add public reply

  14. grt – Any comments?

    • 10/10 – Please rate your support experience
    • 10/10 – How satisfied are you that your problem has been resolved?

    18.01.2019 Add public reply

  15. still under investigation – Any comments?

    • 10/10 – Please rate your support experience

    18.01.2019 Add public reply

  16. WELL DONE – Any comments?

    • 10/10 – Please rate your support experience
    • 10/10 – How satisfied are you that your problem has been resolved?

    18.01.2019 Add public reply

    • 10/10 – Please rate your support experience
    • 10/10 – How satisfied are you that your problem has been resolved?

    18.01.2019 Add public reply

  17. Fast, professional service. Thank you. – Any comments?

    • 9/10 – Please rate your support experience
    • 10/10 – How satisfied are you that your problem has been resolved?

    17.01.2019 Add public reply

    • 10/10 – Please rate your support experience
    • 10/10 – How satisfied are you that your problem has been resolved?

    17.01.2019 Add public reply

    • 10/10 – Please rate your support experience
    • 10/10 – How satisfied are you that your problem has been resolved?

    17.01.2019 Add public reply

    • 10/10 – Please rate your support experience
    • 10/10 – How satisfied are you that your problem has been resolved?

    17.01.2019 Add public reply

  18. Ethan was very helpful – Any comments?

    • 10/10 – Please rate your support experience
    • 10/10 – How satisfied are you that your problem has been resolved?

    17.01.2019 Add public reply