Transcendit reviews and feedback - independently hosted by CustomerSure

Great response and super-helpful, as always! – Any comments?

10/10 – Please rate your support experience
10/10 – How satisfied are you that your problem has been resolved?

Claire Toogood – 11 Feb 26

10/10 – Please rate your support experience
10/10 – How satisfied are you that your problem has been resolved?

Maria Iozzi – 11 Feb 26

10/10 – Please rate your support experience
10/10 – How satisfied are you that your problem has been resolved?

john williamson – 11 Feb 26

10/10 – Please rate your support experience
10/10 – How satisfied are you that your problem has been resolved?

Claire Concannon – 11 Feb 26

10/10 – Please rate your support experience
10/10 – How satisfied are you that your problem has been resolved?

Julie Scott – 11 Feb 26

Aaron was a great help, he resolved my printing issues quickly without any interruption to my day. Thank you! – Any comments?

10/10 – Please rate your support experience
10/10 – How satisfied are you that your problem has been resolved?

Carole Richards – 11 Feb 26

10/10 – Please rate your support experience
10/10 – How satisfied are you that your problem has been resolved?

Stacey Ashe – 11 Feb 26

all good thank you - responsive and helpful – Any comments?

10/10 – Please rate your support experience
10/10 – How satisfied are you that your problem has been resolved?

Amita Radia – 11 Feb 26

10/10 – Please rate your support experience
10/10 – How satisfied are you that your problem has been resolved?

Amy – 11 Feb 26

As always, they helped me out and fix the problem! – Any comments?

10/10 – Please rate your support experience
10/10 – How satisfied are you that your problem has been resolved?

Yeganeh – 10 Feb 26

Gareth sorted my teams problem out straightaway so I think your score card needs to increase to say 15 which I would have given, – Any comments?

10/10 – Please rate your support experience
10/10 – How satisfied are you that your problem has been resolved?

Brian Johnson – 10 Feb 26

10/10 – Please rate your support experience
10/10 – How satisfied are you that your problem has been resolved?

Karen Williams – 10 Feb 26

Gareth jumped me up the queue and manged to install the new VPN literally within a couple of minutes and then took time to let me test it out so hopefully I will be OK when next logging in. Gareth showed me a way to get where I needed with only 2 "clicks" of the screen on the bottom bar - 1 to get in and 1 to change the settings which was a lot easier than the several screens the IT dept had sent in a full page email over the weekend. A definite 11/10 for Gareth. – Any comments?

10/10 – Please rate your support experience
10/10 – How satisfied are you that your problem has been resolved?

Brian Johnson – 10 Feb 26

10/10 – Please rate your support experience
10/10 – How satisfied are you that your problem has been resolved?

diana dunbar – 10 Feb 26

10/10 – Please rate your support experience
10/10 – How satisfied are you that your problem has been resolved?

holly peacock – 10 Feb 26

10/10 – Please rate your support experience
10/10 – How satisfied are you that your problem has been resolved?

claire robinson – 10 Feb 26

10/10 – Please rate your support experience
10/10 – How satisfied are you that your problem has been resolved?

Gerrard Elliott – 10 Feb 26

Great as always – Any comments?

10/10 – Please rate your support experience
10/10 – How satisfied are you that your problem has been resolved?

Georgia – 10 Feb 26

10/10 – Please rate your support experience
10/10 – How satisfied are you that your problem has been resolved?

Chloe Graham – 10 Feb 26

10/10 – Please rate your support experience
10/10 – How satisfied are you that your problem has been resolved?

Alison VIpond – 09 Feb 26

10/10 – Please rate your support experience
10/10 – How satisfied are you that your problem has been resolved?

a Howey – 09 Feb 26

10/10 – Please rate your support experience
10/10 – How satisfied are you that your problem has been resolved?

Afroze Parker – 09 Feb 26

10/10 – Please rate your support experience
10/10 – How satisfied are you that your problem has been resolved?

selena mannion – 09 Feb 26

10/10 – Please rate your support experience
10/10 – How satisfied are you that your problem has been resolved?

emily raw – 09 Feb 26

10/10 – Please rate your support experience
10/10 – How satisfied are you that your problem has been resolved?

Kevin Davis – 09 Feb 26

Everything was dealt with really patiently and professionally, and the resolution was much quicker than expected. – Any comments?

10/10 – Please rate your support experience
10/10 – How satisfied are you that your problem has been resolved?

Yeganeh – 09 Feb 26

10/10 – Please rate your support experience
10/10 – How satisfied are you that your problem has been resolved?

Mike Buckley – 09 Feb 26

Arran was very professional and of great help – Any comments?

9/10 – Please rate your support experience
10/10 – How satisfied are you that your problem has been resolved?

Matthew Dennison – 09 Feb 26

10/10 – Please rate your support experience
10/10 – How satisfied are you that your problem has been resolved?

Leanne Malseed – 09 Feb 26

very helpful – Any comments?

10/10 – Please rate your support experience
10/10 – How satisfied are you that your problem has been resolved?

suzanne rowan – 09 Feb 26

10/10 – Please rate your support experience
10/10 – How satisfied are you that your problem has been resolved?

Karen Williams – 09 Feb 26

10/10 – Please rate your support experience
10/10 – How satisfied are you that your problem has been resolved?

Chloe Gunson – 09 Feb 26

Aaron Fraser was brilliant, got the problem sorted really quickly. – Any comments?

10/10 – Please rate your support experience
10/10 – How satisfied are you that your problem has been resolved?

Angie Woodburn – 06 Feb 26

very efficient - thank you – Any comments?

10/10 – Please rate your support experience
10/10 – How satisfied are you that your problem has been resolved?

Amita Radia – 06 Feb 26

10/10 – Please rate your support experience
10/10 – How satisfied are you that your problem has been resolved?

Laura Wilson – 06 Feb 26

9/10 – Please rate your support experience
10/10 – How satisfied are you that your problem has been resolved?

Cindy – 06 Feb 26

Top service from Aaron!!! – Any comments?

10/10 – Please rate your support experience
10/10 – How satisfied are you that your problem has been resolved?

Emma Mason – 05 Feb 26

10/10 – Please rate your support experience
10/10 – How satisfied are you that your problem has been resolved?

Vincent Owen – 05 Feb 26

10/10 – Please rate your support experience
10/10 – How satisfied are you that your problem has been resolved?

Karen Williams – 05 Feb 26

Dave was very helpful but I had to wait quite a few days to get this matter resolved (Ticket257961). The delay in getting my issue resolved was due to the first person that worked on the ticket. He did something in the background (that didn't resolve the issue) and when I let him know that the issue wasn't resolved, he asked me for a contact number. I had already provided this in my first email so he didn't need to ask - and asking delayed things further. I had to contact you again several days later but received nothing in response. Therefore I phoned. This did bear fruit and Dave contacted me. In the meantime the issue I had interrupted my work significantly which was frustrating. – Any comments?

3/10 – Please rate your support experience
10/10 – How satisfied are you that your problem has been resolved?

Sue Harling – 05 Feb 26

Hi Sue,

I am very sorry to hear about your experience. This is very much below our expectations. We are investigating this internally and one of the management team will be in touch with you shortly.

Thank you so much for taking the time to leave this feedback, this helps us a great deal.

Best Regards,
Helen

Helen Littlewood – 05 Feb 26

10/10 – Please rate your support experience
10/10 – How satisfied are you that your problem has been resolved?

Chris Gavaghan – 04 Feb 26

I'm hopeful that the matter has been resolved but i have had the same problem before. Ivo was great and fingers crossed this time it stays this way :) – Any comments?

10/10 – Please rate your support experience
10/10 – How satisfied are you that your problem has been resolved?

Julie Hesler – 04 Feb 26

10/10 – Please rate your support experience
10/10 – How satisfied are you that your problem has been resolved?

Denise Arnott – 04 Feb 26

10/10 – Please rate your support experience
10/10 – How satisfied are you that your problem has been resolved?

Gemma Nicholson – 04 Feb 26

10/10 – Please rate your support experience
10/10 – How satisfied are you that your problem has been resolved?

Joanne Horne – 04 Feb 26

First time remote working. Issues with VPN. – Any comments?

10/10 – Please rate your support experience
10/10 – How satisfied are you that your problem has been resolved?

Judith Youll – 03 Feb 26

10/10 – Please rate your support experience
10/10 – How satisfied are you that your problem has been resolved?

Richard Ward – 03 Feb 26

10/10 – Please rate your support experience
10/10 – How satisfied are you that your problem has been resolved?

matthew – 03 Feb 26

10/10 – Please rate your support experience
10/10 – How satisfied are you that your problem has been resolved?

Hugo Adams – 03 Feb 26

Quick response and very efficient – Any comments?

10/10 – Please rate your support experience
10/10 – How satisfied are you that your problem has been resolved?

Joanne Cosgrove – 03 Feb 26

Transcendit Reviews

Based on 13479 reviews and 13472 ratings our customers rate us 9.8/10.

Quick links

Trustworthy Reviews