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Transcendit Reviews

Based on 12163 reviews and 12156 ratings our customers rate us 9.8/10.

  • 10/10 – Please rate your support experience
  • 10/10 – How satisfied are you that your problem has been resolved?

18/05/2017

  • 10/10 – Please rate your support experience
  • 10/10 – How satisfied are you that your problem has been resolved?

18/05/2017

Fantastic service – Any comments?

  • 10/10 – Please rate your support experience
  • 10/10 – How satisfied are you that your problem has been resolved?

17/05/2017

Very prompt resolution to our problem. Great service. – Any comments?

  • 10/10 – Please rate your support experience
  • 10/10 – How satisfied are you that your problem has been resolved?

17/05/2017

Thank you! – Any comments?

  • 10/10 – Please rate your support experience
  • 10/10 – How satisfied are you that your problem has been resolved?

17.05.2017

  • 10/10 – Please rate your support experience
  • 10/10 – How satisfied are you that your problem has been resolved?

17/05/2017

  • 10/10 – Please rate your support experience
  • 10/10 – How satisfied are you that your problem has been resolved?

16/05/2017

  • 10/10 – Please rate your support experience
  • 10/10 – How satisfied are you that your problem has been resolved?

16/05/2017

SO calm and brilliant. Thanks guys! – Any comments?

  • 10/10 – Please rate your support experience
  • 10/10 – How satisfied are you that your problem has been resolved?

16/05/2017

  • 10/10 – Please rate your support experience
  • 10/10 – How satisfied are you that your problem has been resolved?

16/05/2017

Thank you for being there! – Any comments?

  • 10/10 – Please rate your support experience
  • 10/10 – How satisfied are you that your problem has been resolved?

16/05/2017

  • 10/10 – Please rate your support experience
  • 10/10 – How satisfied are you that your problem has been resolved?

16/05/2017

Issue resolved immediately – Any comments?

  • 10/10 – Please rate your support experience
  • 10/10 – How satisfied are you that your problem has been resolved?

16/05/2017

  • 10/10 – Please rate your support experience
  • 10/10 – How satisfied are you that your problem has been resolved?

16/05/2017

  • 10/10 – Please rate your support experience
  • 10/10 – How satisfied are you that your problem has been resolved?

16/05/2017

  • 10/10 – Please rate your support experience

15/05/2017

Phil was brilliant and really helpful as ever – Any comments?

  • 10/10 – Please rate your support experience
  • 10/10 – How satisfied are you that your problem has been resolved?

15/05/2017

  • 10/10 – Please rate your support experience
  • 10/10 – How satisfied are you that your problem has been resolved?

15/05/2017

  • 10/10 – Please rate your support experience
  • 10/10 – How satisfied are you that your problem has been resolved?

15/05/2017

V Good service – Any comments?

  • 10/10 – Please rate your support experience
  • 10/10 – How satisfied are you that your problem has been resolved?

15/05/2017

  • 10/10 – Please rate your support experience
  • 10/10 – How satisfied are you that your problem has been resolved?

15/05/2017

Very helpful and did not talk in IT jargon – Any comments?

  • 10/10 – Please rate your support experience
  • 10/10 – How satisfied are you that your problem has been resolved?

15/05/2017

Dave Kennedy is excellent. I have a workaround for the problem and he is investigating why it happens. – Any comments?

  • 10/10 – Please rate your support experience
  • 7/10 – How satisfied are you that your problem has been resolved?

12/05/2017

Person’s avatar

Hi Linda,
We apologise for any confusion caused and miscommunication at our end that left you feeling frustrated. We have reviewed the situation and put measures in place to prevent it happening again. The ticket was passed to Dave Kennedy who, I believe, gave you a workaround for the problem that evening. The issue only occurs in certain web browsers so, although there is a usable workaround, we still have the support ticket open, will investigate further and report back next week.
Regards,
Tom Tinsley

Tom Tinsley –

I have a problem entering text onto the website. I ring up and am told that a) it may not be your responsibility to help me and b) the person who knows or can help me is on holiday this afternoon. Thats not a lot of help when I'm working to open a conference for booking this afternoon. Then I'm rung back by Adam who agrees I have a problem and I'm told to keep clicking until it resolves itself. It hasn't resolved itself. I've had to ring up another member of staff and dictate what I need the website to say so that our business and reputation with our members isn't jeopardised. Ineffective. I'm no further forward having spoken to 2 people on 2 telephone calls than if I hadn't rung at all. – Any comments?

  • 2/10 – Please rate your support experience
  • 0/10 – How satisfied are you that your problem has been resolved?

12/05/2017

  • 10/10 – Please rate your support experience
  • 10/10 – How satisfied are you that your problem has been resolved?

12/05/2017

  • 8/10 – Please rate your support experience
  • 9/10 – How satisfied are you that your problem has been resolved?

12/05/2017

  • 10/10 – Please rate your support experience
  • 10/10 – How satisfied are you that your problem has been resolved?

12/05/2017

  • 9/10 – Please rate your support experience
  • 9/10 – How satisfied are you that your problem has been resolved?

12/05/2017

Fantastic help and support as always. – Any comments?

  • 10/10 – Please rate your support experience
  • 10/10 – How satisfied are you that your problem has been resolved?

12/05/2017

Very helpful, friendly guy – Any comments?

  • 10/10 – Please rate your support experience
  • 10/10 – How satisfied are you that your problem has been resolved?

12/05/2017

  • 10/10 – Please rate your support experience
  • 10/10 – How satisfied are you that your problem has been resolved?

12/05/2017

  • 10/10 – Please rate your support experience
  • 10/10 – How satisfied are you that your problem has been resolved?

11/05/2017

  • 10/10 – Please rate your support experience
  • 10/10 – How satisfied are you that your problem has been resolved?

11/05/2017

  • 9/10 – Please rate your support experience
  • 9/10 – How satisfied are you that your problem has been resolved?

10/05/2017

  • 8/10 – Please rate your support experience
  • 8/10 – How satisfied are you that your problem has been resolved?

10/05/2017

  • 10/10 – Please rate your support experience
  • 10/10 – How satisfied are you that your problem has been resolved?

10/05/2017

  • 10/10 – Please rate your support experience
  • 10/10 – How satisfied are you that your problem has been resolved?

10/05/2017

  • 9/10 – Please rate your support experience
  • 10/10 – How satisfied are you that your problem has been resolved?

10/05/2017

  • 7/10 – Please rate your support experience
  • 8/10 – How satisfied are you that your problem has been resolved?

10/05/2017

  • 10/10 – Please rate your support experience
  • 10/10 – How satisfied are you that your problem has been resolved?

09/05/2017

  • 10/10 – Please rate your support experience
  • 10/10 – How satisfied are you that your problem has been resolved?

09/05/2017

Still ongoing – Any comments?

  • 9/10 – Please rate your support experience
  • 6/10 – How satisfied are you that your problem has been resolved?

09/05/2017

Excellent service and support as always. Thank you! – Any comments?

  • 10/10 – Please rate your support experience
  • 10/10 – How satisfied are you that your problem has been resolved?

09/05/2017

Good response and problem solved.Thank you – Any comments?

  • 10/10 – Please rate your support experience
  • 10/10 – How satisfied are you that your problem has been resolved?

08/05/2017

  • 10/10 – Please rate your support experience
  • 10/10 – How satisfied are you that your problem has been resolved?

08/05/2017

David was very helpful and explained everything in full, very happy. – Any comments?

  • 10/10 – Please rate your support experience
  • 10/10 – How satisfied are you that your problem has been resolved?

08/05/2017

  • 10/10 – Please rate your support experience
  • 10/10 – How satisfied are you that your problem has been resolved?

08/05/2017

  • 10/10 – Please rate your support experience
  • 10/10 – How satisfied are you that your problem has been resolved?

05/05/2017

  • 10/10 – Please rate your support experience
  • 10/10 – How satisfied are you that your problem has been resolved?

04/05/2017

  • 10/10 – Please rate your support experience
  • 10/10 – How satisfied are you that your problem has been resolved?

04/05/2017

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