Transcendit reviews and feedback - independently hosted by CustomerSure

Very friendly guy that solved my log in issue quickly – Any comments?

10/10 – Please rate your support experience
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10/10 – Please rate your support experience
10/10 – How satisfied are you that your problem has been resolved?

Denise Harnett – 22 Dec 23

Stefan was very professional and talked me through what he needed me to do and resolved the issues that I had today. – Any comments?

10/10 – Please rate your support experience
10/10 – How satisfied are you that your problem has been resolved?

Catherine Wilcox – 22 Dec 23

Absolutely excellent service from Jon. He sorted out the problem at short notice and with incredible efficiency. I am extremely grateful to him. – Any comments?

10/10 – Please rate your support experience
10/10 – How satisfied are you that your problem has been resolved?

S Hirst – 21 Dec 23

Thank you very much getting my replacement computer ordered and set up so close to Christmas. Stefan and Kate were very quick and helpful. – Any comments?

10/10 – Please rate your support experience
10/10 – How satisfied are you that your problem has been resolved?

Jonathan Hodgson – 21 Dec 23

Still awaiting follow up . Link to copier could fail at any time. – Any comments?

8/10 – Please rate your support experience
8/10 – How satisfied are you that your problem has been resolved?

Bernadette – 21 Dec 23

10/10 – Please rate your support experience
10/10 – How satisfied are you that your problem has been resolved?

Jack Bloomer – 21 Dec 23

Very helpful and quick – Any comments?

10/10 – Please rate your support experience
10/10 – How satisfied are you that your problem has been resolved?

CHRISTINE SAWYER – 20 Dec 23

The problem has been temporarily fixed. I was advised the Versalink printer that has been installed could drop at any time. Aaron was going to look into this as he thinks it was due to a faulty Sisco box. – Any comments?

10/10 – Please rate your support experience
8/10 – How satisfied are you that your problem has been resolved?

Iodem – 20 Dec 23

Prompt, efficient, friendly service – Any comments?

10/10 – Please rate your support experience
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Francis FitzGibbon – 20 Dec 23

Great service and very reactive to my IT issues. – Any comments?

10/10 – Please rate your support experience
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Abbey Walsh – 20 Dec 23

10/10 – Please rate your support experience
10/10 – How satisfied are you that your problem has been resolved?

Lisa Ibbetson – 20 Dec 23

Excellent, efficient assistance – Any comments?

10/10 – Please rate your support experience
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Pete – 20 Dec 23

10/10 – Please rate your support experience
10/10 – How satisfied are you that your problem has been resolved?

TOFFS LIMITED Susan Nee – 20 Dec 23

10/10 – Please rate your support experience
10/10 – How satisfied are you that your problem has been resolved?

Duncan Bruce – 19 Dec 23

10/10 – Please rate your support experience
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Sarah Sayles – 19 Dec 23

As always, prompt call back after issue raised and dealt with quickly and efficiently. Always a pleasant experience and staff so helpful, – Any comments?

10/10 – Please rate your support experience
10/10 – How satisfied are you that your problem has been resolved?

Gill Garriock – 19 Dec 23

10/10 – Please rate your support experience
10/10 – How satisfied are you that your problem has been resolved?

Debbie Thompson – 19 Dec 23

Efficient – Any comments?

10/10 – Please rate your support experience
10/10 – How satisfied are you that your problem has been resolved?

Zeshaan – 19 Dec 23

Friendly, efficient service. Resolved issue immediately. Many thanks – Any comments?

10/10 – Please rate your support experience
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Sharon Taylor – 19 Dec 23

10/10 – Please rate your support experience
10/10 – How satisfied are you that your problem has been resolved?

Aleksandra Gutfranska – 19 Dec 23

my issue was resolved quickly and efficiently with the minimum of fuss. – Any comments?

10/10 – Please rate your support experience
10/10 – How satisfied are you that your problem has been resolved?

Keith Hargrave – 18 Dec 23

10/10 – Please rate your support experience
10/10 – How satisfied are you that your problem has been resolved?

harry spence – 18 Dec 23

9/10 – Please rate your support experience
9/10 – How satisfied are you that your problem has been resolved?

Donna Taylor – 18 Dec 23

fab – Any comments?

10/10 – Please rate your support experience
10/10 – How satisfied are you that your problem has been resolved?

Tracey – 18 Dec 23

Very prompt help. – Any comments?

10/10 – Please rate your support experience
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natalia Troughton – 18 Dec 23

10/10 – Please rate your support experience
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Glenn Stobbart – 18 Dec 23

10/10 – Please rate your support experience
10/10 – How satisfied are you that your problem has been resolved?

Graeme Flory-Kish – 18 Dec 23

Problem was sorted out straight away. Thank you – Any comments?

10/10 – Please rate your support experience
10/10 – How satisfied are you that your problem has been resolved?

rachel Dunnill – 18 Dec 23

Problem was quickly resolved with no inconvenience, total call and issue resolved at first point of contact once work started and resolved in minutes, agent was light hearted, approachable and patient. Very deserving of a Christmas Bonus. – Any comments?

10/10 – Please rate your support experience
10/10 – How satisfied are you that your problem has been resolved?

Craig Young – 15 Dec 23

Great as always – Any comments?

10/10 – Please rate your support experience
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Chris Dodd – 15 Dec 23

Service was great as always. Issue was resolved quickly. – Any comments?

10/10 – Please rate your support experience
10/10 – How satisfied are you that your problem has been resolved?

Sarah Seed – 15 Dec 23

Really good assistance.. Efficient and Effective – Any comments?

10/10 – Please rate your support experience
10/10 – How satisfied are you that your problem has been resolved?

Kathleen McGee – 15 Dec 23

10/10 – Please rate your support experience
10/10 – How satisfied are you that your problem has been resolved?

joanne – 14 Dec 23

The issue was fix right away, very helpfull – Any comments?

10/10 – Please rate your support experience
10/10 – How satisfied are you that your problem has been resolved?

Natalia – 14 Dec 23

10/10 – Please rate your support experience
10/10 – How satisfied are you that your problem has been resolved?

jeff Harris – 14 Dec 23

8/10 – Please rate your support experience
10/10 – How satisfied are you that your problem has been resolved?

Daniel Maughan – 14 Dec 23

10/10 – Please rate your support experience
10/10 – How satisfied are you that your problem has been resolved?

Emma Huxtable – 14 Dec 23

Great fast assistance – Any comments?

10/10 – Please rate your support experience
10/10 – How satisfied are you that your problem has been resolved?

Rachael – 14 Dec 23

10/10 – Please rate your support experience
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Chloe Slater – 14 Dec 23

Stephan was a great help and got the issue resolved straight away. Fab service, thank you. – Any comments?

10/10 – Please rate your support experience
10/10 – How satisfied are you that your problem has been resolved?

Caroline Harrison – 14 Dec 23

10/10 – Please rate your support experience
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Debbie Thompson – 14 Dec 23

Stefan was very helpful and solved a problem for us at short notice. Impressive. – Any comments?

10/10 – Please rate your support experience
10/10 – How satisfied are you that your problem has been resolved?

Ceri Gibson – 13 Dec 23

First time I was disconnected at your end. Second time someone immediately tried to help. – Any comments?

9/10 – Please rate your support experience
8/10 – How satisfied are you that your problem has been resolved?

Colin Meadows – 13 Dec 23

10/10 – Please rate your support experience
10/10 – How satisfied are you that your problem has been resolved?

Andy McPhun – 13 Dec 23

Aaron is very proactive and attentive to the issues arising from my problem – Any comments?

10/10 – Please rate your support experience
10/10 – How satisfied are you that your problem has been resolved?

Gary – 13 Dec 23

Scott has been incredibly patient, polite and knowlegeable. He has spoken to me using language I understand, explained the problem and shown me the solution. I will check for problems when logging on from home but otherwise trust that this is a robust solution. – Any comments?

10/10 – Please rate your support experience
9/10 – How satisfied are you that your problem has been resolved?

Ceri Gibson – 13 Dec 23

7/10 – Please rate your support experience
7/10 – How satisfied are you that your problem has been resolved?

Christine Volpe – 13 Dec 23

10/10 – Please rate your support experience
10/10 – How satisfied are you that your problem has been resolved?

Paul Dunn – 12 Dec 23

Scott resolved the issue that I had, he talked me through what he was doing to resolve this and was very helpful. – Any comments?

10/10 – Please rate your support experience
10/10 – How satisfied are you that your problem has been resolved?

Catherine Wilcox – 12 Dec 23

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Based on 12607 reviews and 12600 ratings our customers rate us 9.8/10.

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