Transcendit Logo

Transcendit Reviews

Onze klanten geven ons 9.8/10, gebaseerd op 13470 beoordelingen en 13463 scores.

As always, they helped me out and fix the problem! – Any comments?

  • 10/10 – Please rate your support experience
  • 10/10 – How satisfied are you that your problem has been resolved?

10/02/2026

Gareth sorted my teams problem out straightaway so I think your score card needs to increase to say 15 which I would have given, – Any comments?

  • 10/10 – Please rate your support experience
  • 10/10 – How satisfied are you that your problem has been resolved?

10/02/2026

  • 10/10 – Please rate your support experience
  • 10/10 – How satisfied are you that your problem has been resolved?

10/02/2026

Gareth jumped me up the queue and manged to install the new VPN literally within a couple of minutes and then took time to let me test it out so hopefully I will be OK when next logging in. Gareth showed me a way to get where I needed with only 2 "clicks" of the screen on the bottom bar - 1 to get in and 1 to change the settings which was a lot easier than the several screens the IT dept had sent in a full page email over the weekend. A definite 11/10 for Gareth. – Any comments?

  • 10/10 – Please rate your support experience
  • 10/10 – How satisfied are you that your problem has been resolved?

10/02/2026

  • 10/10 – Please rate your support experience
  • 10/10 – How satisfied are you that your problem has been resolved?

10/02/2026

  • 10/10 – Please rate your support experience
  • 10/10 – How satisfied are you that your problem has been resolved?

10/02/2026

  • 10/10 – Please rate your support experience
  • 10/10 – How satisfied are you that your problem has been resolved?

10/02/2026

  • 10/10 – Please rate your support experience
  • 10/10 – How satisfied are you that your problem has been resolved?

10/02/2026

Great as always – Any comments?

  • 10/10 – Please rate your support experience
  • 10/10 – How satisfied are you that your problem has been resolved?

10/02/2026

  • 10/10 – Please rate your support experience
  • 10/10 – How satisfied are you that your problem has been resolved?

10/02/2026

  • 10/10 – Please rate your support experience
  • 10/10 – How satisfied are you that your problem has been resolved?

09/02/2026

  • 10/10 – Please rate your support experience
  • 10/10 – How satisfied are you that your problem has been resolved?

09/02/2026

  • 10/10 – Please rate your support experience
  • 10/10 – How satisfied are you that your problem has been resolved?

09/02/2026

  • 10/10 – Please rate your support experience
  • 10/10 – How satisfied are you that your problem has been resolved?

09/02/2026

  • 10/10 – Please rate your support experience
  • 10/10 – How satisfied are you that your problem has been resolved?

09/02/2026

  • 10/10 – Please rate your support experience
  • 10/10 – How satisfied are you that your problem has been resolved?

09/02/2026

Everything was dealt with really patiently and professionally, and the resolution was much quicker than expected. – Any comments?

  • 10/10 – Please rate your support experience
  • 10/10 – How satisfied are you that your problem has been resolved?

09/02/2026

  • 10/10 – Please rate your support experience
  • 10/10 – How satisfied are you that your problem has been resolved?

09/02/2026

Arran was very professional and of great help – Any comments?

  • 9/10 – Please rate your support experience
  • 10/10 – How satisfied are you that your problem has been resolved?

09/02/2026

  • 10/10 – Please rate your support experience
  • 10/10 – How satisfied are you that your problem has been resolved?

09/02/2026

very helpful – Any comments?

  • 10/10 – Please rate your support experience
  • 10/10 – How satisfied are you that your problem has been resolved?

09/02/2026

  • 10/10 – Please rate your support experience
  • 10/10 – How satisfied are you that your problem has been resolved?

09/02/2026

  • 10/10 – Please rate your support experience
  • 10/10 – How satisfied are you that your problem has been resolved?

09/02/2026

Aaron Fraser was brilliant, got the problem sorted really quickly. – Any comments?

  • 10/10 – Please rate your support experience
  • 10/10 – How satisfied are you that your problem has been resolved?

06/02/2026

very efficient - thank you – Any comments?

  • 10/10 – Please rate your support experience
  • 10/10 – How satisfied are you that your problem has been resolved?

06/02/2026

  • 10/10 – Please rate your support experience
  • 10/10 – How satisfied are you that your problem has been resolved?

06/02/2026

  • 9/10 – Please rate your support experience
  • 10/10 – How satisfied are you that your problem has been resolved?

06/02/2026

Top service from Aaron!!! – Any comments?

  • 10/10 – Please rate your support experience
  • 10/10 – How satisfied are you that your problem has been resolved?

05/02/2026

  • 10/10 – Please rate your support experience
  • 10/10 – How satisfied are you that your problem has been resolved?

05/02/2026

  • 10/10 – Please rate your support experience
  • 10/10 – How satisfied are you that your problem has been resolved?

05/02/2026

Dave was very helpful but I had to wait quite a few days to get this matter resolved (Ticket257961). The delay in getting my issue resolved was due to the first person that worked on the ticket. He did something in the background (that didn't resolve the issue) and when I let him know that the issue wasn't resolved, he asked me for a contact number. I had already provided this in my first email so he didn't need to ask - and asking delayed things further. I had to contact you again several days later but received nothing in response. Therefore I phoned. This did bear fruit and Dave contacted me. In the meantime the issue I had interrupted my work significantly which was frustrating. – Any comments?

  • 3/10 – Please rate your support experience
  • 10/10 – How satisfied are you that your problem has been resolved?

05/02/2026

Person’s avatar

Hi Sue,

I am very sorry to hear about your experience. This is very much below our expectations. We are investigating this internally and one of the management team will be in touch with you shortly.

Thank you so much for taking the time to leave this feedback, this helps us a great deal.

Best Regards,
Helen

Helen Littlewood –

  • 10/10 – Please rate your support experience
  • 10/10 – How satisfied are you that your problem has been resolved?

04/02/2026

I'm hopeful that the matter has been resolved but i have had the same problem before. Ivo was great and fingers crossed this time it stays this way :) – Any comments?

  • 10/10 – Please rate your support experience
  • 10/10 – How satisfied are you that your problem has been resolved?

04/02/2026

  • 10/10 – Please rate your support experience
  • 10/10 – How satisfied are you that your problem has been resolved?

04/02/2026

  • 10/10 – Please rate your support experience
  • 10/10 – How satisfied are you that your problem has been resolved?

04/02/2026

  • 10/10 – Please rate your support experience
  • 10/10 – How satisfied are you that your problem has been resolved?

04/02/2026

First time remote working. Issues with VPN. – Any comments?

  • 10/10 – Please rate your support experience
  • 10/10 – How satisfied are you that your problem has been resolved?

03/02/2026

  • 10/10 – Please rate your support experience
  • 10/10 – How satisfied are you that your problem has been resolved?

03/02/2026

  • 10/10 – Please rate your support experience
  • 10/10 – How satisfied are you that your problem has been resolved?

03/02/2026

  • 10/10 – Please rate your support experience
  • 10/10 – How satisfied are you that your problem has been resolved?

03/02/2026

Quick response and very efficient – Any comments?

  • 10/10 – Please rate your support experience
  • 10/10 – How satisfied are you that your problem has been resolved?

03/02/2026

  • 10/10 – Please rate your support experience
  • 10/10 – How satisfied are you that your problem has been resolved?

03/02/2026

  • 10/10 – Please rate your support experience
  • 10/10 – How satisfied are you that your problem has been resolved?

03/02/2026

Friendly & professional service from Gareth, thank you. Kind regards, Marc Young, BCE Northern. – Any comments?

  • 10/10 – Please rate your support experience
  • 10/10 – How satisfied are you that your problem has been resolved?

03/02/2026

Mr Wong was very helpful and fixed my issue with mattersphere. – Any comments?

  • 10/10 – Please rate your support experience
  • 10/10 – How satisfied are you that your problem has been resolved?

03/02/2026

  • 10/10 – Please rate your support experience
  • 10/10 – How satisfied are you that your problem has been resolved?

03/02/2026

  • 10/10 – Please rate your support experience
  • 10/10 – How satisfied are you that your problem has been resolved?

02/02/2026

  • 10/10 – Please rate your support experience
  • 10/10 – How satisfied are you that your problem has been resolved?

30/01/2026

Quick and easy to follow and helped me straight away – Any comments?

  • 10/10 – Please rate your support experience
  • 10/10 – How satisfied are you that your problem has been resolved?

30/01/2026

  • 10/10 – Please rate your support experience
  • 10/10 – How satisfied are you that your problem has been resolved?

30/01/2026

Snelle links

Betrouwbare Klantenbeoordelingen

Deze klantbeoordeling wordt onafhankelijk gehost door CustomerSure namens Transcendit die graag echte beoordelingen van hun klanten wil weergeven.