Transcendit Reviews
Onze klanten geven ons 9.8/10, gebaseerd op 13470 beoordelingen en 13463 scores.
As always, they helped me out and fix the problem! – Any comments?
- 10/10 – Please rate your support experience
- 10/10 – How satisfied are you that your problem has been resolved?
Yeganeh – 10/02/2026
Gareth sorted my teams problem out straightaway so I think your score card needs to increase to say 15 which I would have given, – Any comments?
- 10/10 – Please rate your support experience
- 10/10 – How satisfied are you that your problem has been resolved?
Brian Johnson – 10/02/2026
- 10/10 – Please rate your support experience
- 10/10 – How satisfied are you that your problem has been resolved?
Karen Williams – 10/02/2026
Gareth jumped me up the queue and manged to install the new VPN literally within a couple of minutes and then took time to let me test it out so hopefully I will be OK when next logging in. Gareth showed me a way to get where I needed with only 2 "clicks" of the screen on the bottom bar - 1 to get in and 1 to change the settings which was a lot easier than the several screens the IT dept had sent in a full page email over the weekend. A definite 11/10 for Gareth. – Any comments?
- 10/10 – Please rate your support experience
- 10/10 – How satisfied are you that your problem has been resolved?
Brian Johnson – 10/02/2026
- 10/10 – Please rate your support experience
- 10/10 – How satisfied are you that your problem has been resolved?
diana dunbar – 10/02/2026
- 10/10 – Please rate your support experience
- 10/10 – How satisfied are you that your problem has been resolved?
holly peacock – 10/02/2026
- 10/10 – Please rate your support experience
- 10/10 – How satisfied are you that your problem has been resolved?
claire robinson – 10/02/2026
- 10/10 – Please rate your support experience
- 10/10 – How satisfied are you that your problem has been resolved?
Gerrard Elliott – 10/02/2026
Great as always – Any comments?
- 10/10 – Please rate your support experience
- 10/10 – How satisfied are you that your problem has been resolved?
Georgia – 10/02/2026
- 10/10 – Please rate your support experience
- 10/10 – How satisfied are you that your problem has been resolved?
Chloe Graham – 10/02/2026
- 10/10 – Please rate your support experience
- 10/10 – How satisfied are you that your problem has been resolved?
Alison VIpond – 09/02/2026
- 10/10 – Please rate your support experience
- 10/10 – How satisfied are you that your problem has been resolved?
a Howey – 09/02/2026
- 10/10 – Please rate your support experience
- 10/10 – How satisfied are you that your problem has been resolved?
Afroze Parker – 09/02/2026
- 10/10 – Please rate your support experience
- 10/10 – How satisfied are you that your problem has been resolved?
selena mannion – 09/02/2026
- 10/10 – Please rate your support experience
- 10/10 – How satisfied are you that your problem has been resolved?
emily raw – 09/02/2026
- 10/10 – Please rate your support experience
- 10/10 – How satisfied are you that your problem has been resolved?
Kevin Davis – 09/02/2026
Everything was dealt with really patiently and professionally, and the resolution was much quicker than expected. – Any comments?
- 10/10 – Please rate your support experience
- 10/10 – How satisfied are you that your problem has been resolved?
Yeganeh – 09/02/2026
- 10/10 – Please rate your support experience
- 10/10 – How satisfied are you that your problem has been resolved?
Mike Buckley – 09/02/2026
Arran was very professional and of great help – Any comments?
- 9/10 – Please rate your support experience
- 10/10 – How satisfied are you that your problem has been resolved?
Matthew Dennison – 09/02/2026
- 10/10 – Please rate your support experience
- 10/10 – How satisfied are you that your problem has been resolved?
Leanne Malseed – 09/02/2026
very helpful – Any comments?
- 10/10 – Please rate your support experience
- 10/10 – How satisfied are you that your problem has been resolved?
suzanne rowan – 09/02/2026
- 10/10 – Please rate your support experience
- 10/10 – How satisfied are you that your problem has been resolved?
Karen Williams – 09/02/2026
- 10/10 – Please rate your support experience
- 10/10 – How satisfied are you that your problem has been resolved?
Chloe Gunson – 09/02/2026
Aaron Fraser was brilliant, got the problem sorted really quickly. – Any comments?
- 10/10 – Please rate your support experience
- 10/10 – How satisfied are you that your problem has been resolved?
Angie Woodburn – 06/02/2026
very efficient - thank you – Any comments?
- 10/10 – Please rate your support experience
- 10/10 – How satisfied are you that your problem has been resolved?
Amita Radia – 06/02/2026
- 10/10 – Please rate your support experience
- 10/10 – How satisfied are you that your problem has been resolved?
Laura Wilson – 06/02/2026
- 9/10 – Please rate your support experience
- 10/10 – How satisfied are you that your problem has been resolved?
Cindy – 06/02/2026
Top service from Aaron!!! – Any comments?
- 10/10 – Please rate your support experience
- 10/10 – How satisfied are you that your problem has been resolved?
Emma Mason – 05/02/2026
- 10/10 – Please rate your support experience
- 10/10 – How satisfied are you that your problem has been resolved?
Vincent Owen – 05/02/2026
- 10/10 – Please rate your support experience
- 10/10 – How satisfied are you that your problem has been resolved?
Karen Williams – 05/02/2026
Dave was very helpful but I had to wait quite a few days to get this matter resolved (Ticket257961). The delay in getting my issue resolved was due to the first person that worked on the ticket. He did something in the background (that didn't resolve the issue) and when I let him know that the issue wasn't resolved, he asked me for a contact number. I had already provided this in my first email so he didn't need to ask - and asking delayed things further. I had to contact you again several days later but received nothing in response. Therefore I phoned. This did bear fruit and Dave contacted me. In the meantime the issue I had interrupted my work significantly which was frustrating. – Any comments?
- 3/10 – Please rate your support experience
- 10/10 – How satisfied are you that your problem has been resolved?
Sue Harling – 05/02/2026
Hi Sue,
I am very sorry to hear about your experience. This is very much below our expectations. We are investigating this internally and one of the management team will be in touch with you shortly.
Thank you so much for taking the time to leave this feedback, this helps us a great deal.
Best Regards,
Helen
Helen Littlewood –
- 10/10 – Please rate your support experience
- 10/10 – How satisfied are you that your problem has been resolved?
Chris Gavaghan – 04/02/2026
I'm hopeful that the matter has been resolved but i have had the same problem before. Ivo was great and fingers crossed this time it stays this way :) – Any comments?
- 10/10 – Please rate your support experience
- 10/10 – How satisfied are you that your problem has been resolved?
Julie Hesler – 04/02/2026
- 10/10 – Please rate your support experience
- 10/10 – How satisfied are you that your problem has been resolved?
Denise Arnott – 04/02/2026
- 10/10 – Please rate your support experience
- 10/10 – How satisfied are you that your problem has been resolved?
Gemma Nicholson – 04/02/2026
- 10/10 – Please rate your support experience
- 10/10 – How satisfied are you that your problem has been resolved?
Joanne Horne – 04/02/2026
First time remote working. Issues with VPN. – Any comments?
- 10/10 – Please rate your support experience
- 10/10 – How satisfied are you that your problem has been resolved?
Judith Youll – 03/02/2026
- 10/10 – Please rate your support experience
- 10/10 – How satisfied are you that your problem has been resolved?
Richard Ward – 03/02/2026
- 10/10 – Please rate your support experience
- 10/10 – How satisfied are you that your problem has been resolved?
matthew – 03/02/2026
- 10/10 – Please rate your support experience
- 10/10 – How satisfied are you that your problem has been resolved?
Hugo Adams – 03/02/2026
Quick response and very efficient – Any comments?
- 10/10 – Please rate your support experience
- 10/10 – How satisfied are you that your problem has been resolved?
Joanne Cosgrove – 03/02/2026
- 10/10 – Please rate your support experience
- 10/10 – How satisfied are you that your problem has been resolved?
Chris Hardy – 03/02/2026
- 10/10 – Please rate your support experience
- 10/10 – How satisfied are you that your problem has been resolved?
Ashleigh Nicholls – 03/02/2026
Friendly & professional service from Gareth, thank you. Kind regards, Marc Young, BCE Northern. – Any comments?
- 10/10 – Please rate your support experience
- 10/10 – How satisfied are you that your problem has been resolved?
Marc Young – 03/02/2026
Mr Wong was very helpful and fixed my issue with mattersphere. – Any comments?
- 10/10 – Please rate your support experience
- 10/10 – How satisfied are you that your problem has been resolved?
Bilqis – 03/02/2026
- 10/10 – Please rate your support experience
- 10/10 – How satisfied are you that your problem has been resolved?
Hannah – 03/02/2026
- 10/10 – Please rate your support experience
- 10/10 – How satisfied are you that your problem has been resolved?
Ryan Baxter – 02/02/2026
- 10/10 – Please rate your support experience
- 10/10 – How satisfied are you that your problem has been resolved?
Leanne Malseed – 30/01/2026
Quick and easy to follow and helped me straight away – Any comments?
- 10/10 – Please rate your support experience
- 10/10 – How satisfied are you that your problem has been resolved?
Michelle – 30/01/2026
- 10/10 – Please rate your support experience
- 10/10 – How satisfied are you that your problem has been resolved?
Mark Appleton – 30/01/2026
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