Transcendit Reviews
Por medio de 12917 valoraciones y 12910 calificaciones, nuestros clientes nos valoran 9.8/10.
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Glenn Stobbart – 05 May 17
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iain robertson – 04 May 17
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Stephen Robinson – 04 May 17
Great service from Chris, once again! – Any comments?
- 10/10 – Please rate your support experience
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Dave Wales – 04 May 17
Further action required, awaiting availability of another member of staff from here. – Any comments?
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Sue – 04 May 17
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Angela – 03 May 17
Prompt attention and problems sorted in record time. Thank you – Any comments?
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Lynne Taylor / Delcor Limited – 03 May 17
Quick work – Any comments?
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Louise Scott – 03 May 17
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Cameron – 03 May 17
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Jordon Drinkeld – 03 May 17
first class service – Any comments?
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DAVE McGEORGE – 03 May 17
fantastic super fast and sorted a problem i had for over an hour! – Any comments?
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mick – 02 May 17
I ASSUME it's been done, I'd have thought no need to check?! – Any comments?
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Andrew Hunter – 02 May 17
Many thanks for the clarification Andrew, that is great to hear. If it's ok with you I'll pop your reply from below onto the customersure website and make it public.
Appreciate the feedback though, it is all very useful!
Thanks,
Helen
-----Original Message-----
From: Andrew Hunter.
Sent: 02 May 2017 15:33
To: Helen Littlewood <Helen.Littlewood@transcendit.co.uk>
Subject: RE: Reply to the feedback that you left Transcendit on 02 May
Hi
Your survey popped up SOOO quickly, I did it before seeing his message that the job was done! Also, I have such faith in your services, that I didn't feel it necessary to go and check the job had been done! Feel free to amend survey result to reflect. Please explain to Chris, no criticism was intended.
Many thanks
A
--
Helen Littlewood
Helen Littlewood –
Hi Andrew,
Thanks for taking the time to provide feedback. I've spoken to the engineer who carried out this work, Chris. Chris tells me he left a message in text on the log me in console which should have appeared on your screen to say this was complete. I'm sorry that you missed the message or that it did not appear. We will be aware of this in the future and make sure we tell the customer to check the screen for a finished message when complete.
Thanks again for the feedback, it is very important to us and helps us improve our service.
Best Regards,
--
Helen Littlewood
Helen Littlewood –
- 9/10 – Please rate your support experience
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Darren Rushton – 02 May 17
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Jackie Fisher – 02 May 17
being completed later today – Any comments?
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Andrew Hunter – 02 May 17
Thank you! – Any comments?
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Amanda Wood – 28 Apr 17
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Heather – 28 Apr 17
As usual, prompt response and problem solved. – Any comments?
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John Best – 28 Apr 17
As ever - sorted!! – Any comments?
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Philip Bousfield – 28 Apr 17
Dave has assured me that the problem will be fixed tomorrow, so he gets a 10 from me! – Any comments?
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Dave Wales – 27 Apr 17
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Gary Bell-Bond – 27 Apr 17
Excellent and fast service – Any comments?
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Paul Greene – 26 Apr 17
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Lynne Hodgson – 26 Apr 17
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Darren Rushton – 26 Apr 17
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kylie batey – 26 Apr 17
We need to review the set up at this end before we can resolve the issue we are having with attached mail boxes. – Any comments?
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Alison Youngman – 25 Apr 17
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Bradley Oloughlin – 25 Apr 17
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Dennis Hetherington – 25 Apr 17
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Colin Doyle – 25 Apr 17
Hope skype stays working this time! So far so good – Any comments?
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Andrew Hunter – 25 Apr 17
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julie young – 25 Apr 17
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Jack Vickers – 21 Apr 17
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Owen Wellman – 21 Apr 17
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Jerry – 21 Apr 17
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David Purvis – 21 Apr 17
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Ryan Malone – 20 Apr 17
Scott was fab – Any comments?
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Marian Cleghorn – 20 Apr 17
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Richard Musgrove – 19 Apr 17
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Shelley – 19 Apr 17
- 8/10 – Please rate your support experience
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Frances Lee – 19 Apr 17
- 10/10 – Please rate your support experience
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Keith Steven – 18 Apr 17
- 9/10 – Please rate your support experience
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Frances Lee – 18 Apr 17
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James McEwen – 18 Apr 17
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RB – 18 Apr 17
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kevin – 18 Apr 17
Great thanks – Any comments?
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Sally-Anne Lemon – 18 Apr 17
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Lynne Hodgson – 18 Apr 17
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julie nelson – 18 Apr 17
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Sam Winter – 18 Apr 17
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CustomerSure presenta estas valoraciones de forma independiente en nombre de Transcendit, la cual desea mostrar las auténticas opiniones de sus clientes.