• 10/10 – Please rate your support experience
• 10/10 – How satisfied are you that your problem has been resolved?

• 10/10 – Please rate your support experience
• 10/10 – How satisfied are you that your problem has been resolved?

Gareth was helpful and explained what he was looking for and why. – Any comments?

• 10/10 – Please rate your support experience
• 9/10 – How satisfied are you that your problem has been resolved?

• 10/10 – Please rate your support experience
• 10/10 – How satisfied are you that your problem has been resolved?

• 10/10 – Please rate your support experience
• 10/10 – How satisfied are you that your problem has been resolved?

• 10/10 – Please rate your support experience
• 10/10 – How satisfied are you that your problem has been resolved?

Alan showed exceptional patience and provided an excellent service – Any comments?

• 10/10 – Please rate your support experience
• 10/10 – How satisfied are you that your problem has been resolved?

• 10/10 – Please rate your support experience
• 10/10 – How satisfied are you that your problem has been resolved?

• 10/10 – Please rate your support experience
• 10/10 – How satisfied are you that your problem has been resolved?

• 10/10 – Please rate your support experience
• 10/10 – How satisfied are you that your problem has been resolved?

Fast solution to my issue with a corrupted file on excel - Thank you – Any comments?

• 10/10 – Please rate your support experience
• 10/10 – How satisfied are you that your problem has been resolved?

• 10/10 – Please rate your support experience
• 10/10 – How satisfied are you that your problem has been resolved?

• 10/10 – Please rate your support experience
• 10/10 – How satisfied are you that your problem has been resolved?

• 10/10 – Please rate your support experience
• 10/10 – How satisfied are you that your problem has been resolved?

Gareth was really helpful and got the problem sorted quickly. – Any comments?

• 10/10 – Please rate your support experience
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excellent service and solution – Any comments?

• 10/10 – Please rate your support experience
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• 10/10 – Please rate your support experience
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Thanks so much for the help! – Any comments?

• 10/10 – Please rate your support experience
• 10/10 – How satisfied are you that your problem has been resolved?

I seem to have been hogging nearly everyone in your department this week for different problems encountered as a result of the new VPN and how it affects those who work from home like me. Today it was Alan who came to my rescue and had the issue sorted within a few minutes - hopefully this time no more changes in the system will be inserted which might cause issues again. – Any comments?

• 10/10 – Please rate your support experience
• 10/10 – How satisfied are you that your problem has been resolved?

• 10/10 – Please rate your support experience
• 10/10 – How satisfied are you that your problem has been resolved?

• 10/10 – Please rate your support experience
• 10/10 – How satisfied are you that your problem has been resolved?

• 10/10 – Please rate your support experience
• 10/10 – How satisfied are you that your problem has been resolved?

thanks Alan – Any comments?

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• 10/10 – Please rate your support experience
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• 10/10 – Please rate your support experience
• 10/10 – How satisfied are you that your problem has been resolved?

Great response and super-helpful, as always! – Any comments?

• 10/10 – Please rate your support experience
• 10/10 – How satisfied are you that your problem has been resolved?

• 10/10 – Please rate your support experience
• 10/10 – How satisfied are you that your problem has been resolved?

• 10/10 – Please rate your support experience
• 10/10 – How satisfied are you that your problem has been resolved?

• 10/10 – Please rate your support experience
• 10/10 – How satisfied are you that your problem has been resolved?

• 10/10 – Please rate your support experience
• 10/10 – How satisfied are you that your problem has been resolved?

Aaron was a great help, he resolved my printing issues quickly without any interruption to my day. Thank you! – Any comments?

• 10/10 – Please rate your support experience
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• 10/10 – Please rate your support experience
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all good thank you - responsive and helpful – Any comments?

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• 10/10 – Please rate your support experience
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As always, they helped me out and fix the problem! – Any comments?

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Gareth sorted my teams problem out straightaway so I think your score card needs to increase to say 15 which I would have given, – Any comments?

• 10/10 – Please rate your support experience
• 10/10 – How satisfied are you that your problem has been resolved?

• 10/10 – Please rate your support experience
• 10/10 – How satisfied are you that your problem has been resolved?

Gareth jumped me up the queue and manged to install the new VPN literally within a couple of minutes and then took time to let me test it out so hopefully I will be OK when next logging in. Gareth showed me a way to get where I needed with only 2 "clicks" of the screen on the bottom bar - 1 to get in and 1 to change the settings which was a lot easier than the several screens the IT dept had sent in a full page email over the weekend. A definite 11/10 for Gareth. – Any comments?

• 10/10 – Please rate your support experience
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• 10/10 – Please rate your support experience
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• 10/10 – Please rate your support experience
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• 10/10 – Please rate your support experience
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• 10/10 – Please rate your support experience
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Great as always – Any comments?

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• 10/10 – Please rate your support experience
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• 10/10 – Please rate your support experience
• 10/10 – How satisfied are you that your problem has been resolved?

• 10/10 – Please rate your support experience
• 10/10 – How satisfied are you that your problem has been resolved?

• 10/10 – Please rate your support experience
• 10/10 – How satisfied are you that your problem has been resolved?

• 10/10 – Please rate your support experience
• 10/10 – How satisfied are you that your problem has been resolved?

• 10/10 – Please rate your support experience
• 10/10 – How satisfied are you that your problem has been resolved?

• 10/10 – Please rate your support experience
• 10/10 – How satisfied are you that your problem has been resolved?