Transcendit Reviews
Por medio de 12705 valoraciones y 12698 calificaciones, nuestros clientes nos valoran 9.8/10.
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Dan Dodds – 16 May 17
Thank you for being there! – Any comments?
- 10/10 – Please rate your support experience
- 10/10 – How satisfied are you that your problem has been resolved?
David Butterfield – 16 May 17
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- 10/10 – How satisfied are you that your problem has been resolved?
Tori – 16 May 17
Issue resolved immediately – Any comments?
- 10/10 – Please rate your support experience
- 10/10 – How satisfied are you that your problem has been resolved?
Diane Bell Litter Boss – 16 May 17
- 10/10 – Please rate your support experience
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Mark Stansfield – 16 May 17
- 10/10 – Please rate your support experience
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Jo Carter – 16 May 17
- 10/10 – Please rate your support experience
Emma – 15 May 17
Phil was brilliant and really helpful as ever – Any comments?
- 10/10 – Please rate your support experience
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Cathy MacCracken – 15 May 17
- 10/10 – Please rate your support experience
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cameron haggie – 15 May 17
- 10/10 – Please rate your support experience
- 10/10 – How satisfied are you that your problem has been resolved?
Jane – 15 May 17
V Good service – Any comments?
- 10/10 – Please rate your support experience
- 10/10 – How satisfied are you that your problem has been resolved?
Mike – 15 May 17
- 10/10 – Please rate your support experience
- 10/10 – How satisfied are you that your problem has been resolved?
Emma – 15 May 17
Very helpful and did not talk in IT jargon – Any comments?
- 10/10 – Please rate your support experience
- 10/10 – How satisfied are you that your problem has been resolved?
Alison Youngman – 15 May 17
Dave Kennedy is excellent. I have a workaround for the problem and he is investigating why it happens. – Any comments?
- 10/10 – Please rate your support experience
- 7/10 – How satisfied are you that your problem has been resolved?
Linda – 12 May 17
Hi Linda,
We apologise for any confusion caused and miscommunication at our end that left you feeling frustrated. We have reviewed the situation and put measures in place to prevent it happening again. The ticket was passed to Dave Kennedy who, I believe, gave you a workaround for the problem that evening. The issue only occurs in certain web browsers so, although there is a usable workaround, we still have the support ticket open, will investigate further and report back next week.
Regards,
Tom Tinsley
Tom Tinsley –
I have a problem entering text onto the website. I ring up and am told that a) it may not be your responsibility to help me and b) the person who knows or can help me is on holiday this afternoon. Thats not a lot of help when I'm working to open a conference for booking this afternoon. Then I'm rung back by Adam who agrees I have a problem and I'm told to keep clicking until it resolves itself. It hasn't resolved itself. I've had to ring up another member of staff and dictate what I need the website to say so that our business and reputation with our members isn't jeopardised. Ineffective. I'm no further forward having spoken to 2 people on 2 telephone calls than if I hadn't rung at all. – Any comments?
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Linda – 12 May 17
- 10/10 – Please rate your support experience
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Mark Short – 12 May 17
- 8/10 – Please rate your support experience
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Michael Hodgson – 12 May 17
- 10/10 – Please rate your support experience
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paulherron – 12 May 17
- 9/10 – Please rate your support experience
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Darren Rushton – 12 May 17
Fantastic help and support as always. – Any comments?
- 10/10 – Please rate your support experience
- 10/10 – How satisfied are you that your problem has been resolved?
Amy – 12 May 17
Very helpful, friendly guy – Any comments?
- 10/10 – Please rate your support experience
- 10/10 – How satisfied are you that your problem has been resolved?
Nikki – 12 May 17
- 10/10 – Please rate your support experience
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Jane – 12 May 17
- 10/10 – Please rate your support experience
- 10/10 – How satisfied are you that your problem has been resolved?
Simon Penhall – 11 May 17
- 10/10 – Please rate your support experience
- 10/10 – How satisfied are you that your problem has been resolved?
Sam Brown – 11 May 17
- 9/10 – Please rate your support experience
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karena – 10 May 17
- 8/10 – Please rate your support experience
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Sean O'Malley – 10 May 17
- 10/10 – Please rate your support experience
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Rachel Goad – 10 May 17
- 10/10 – Please rate your support experience
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Colin Doyle – 10 May 17
- 9/10 – Please rate your support experience
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Sheila Fielding – 10 May 17
- 7/10 – Please rate your support experience
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Fiona – 10 May 17
- 10/10 – Please rate your support experience
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michael – 09 May 17
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ERIN MAY – 09 May 17
Still ongoing – Any comments?
- 9/10 – Please rate your support experience
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Sheila Fielding – 09 May 17
Excellent service and support as always. Thank you! – Any comments?
- 10/10 – Please rate your support experience
- 10/10 – How satisfied are you that your problem has been resolved?
Amy – 09 May 17
Good response and problem solved.Thank you – Any comments?
- 10/10 – Please rate your support experience
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Nigel Casson-Moss – 08 May 17
- 10/10 – Please rate your support experience
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ed – 08 May 17
David was very helpful and explained everything in full, very happy. – Any comments?
- 10/10 – Please rate your support experience
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Jane – 08 May 17
- 10/10 – Please rate your support experience
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CHERYL KNIGHT – 08 May 17
- 10/10 – Please rate your support experience
- 10/10 – How satisfied are you that your problem has been resolved?
Glenn Stobbart – 05 May 17
- 10/10 – Please rate your support experience
- 10/10 – How satisfied are you that your problem has been resolved?
iain robertson – 04 May 17
- 10/10 – Please rate your support experience
- 10/10 – How satisfied are you that your problem has been resolved?
Stephen Robinson – 04 May 17
Great service from Chris, once again! – Any comments?
- 10/10 – Please rate your support experience
- 10/10 – How satisfied are you that your problem has been resolved?
Dave Wales – 04 May 17
Further action required, awaiting availability of another member of staff from here. – Any comments?
- 9/10 – Please rate your support experience
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Sue – 04 May 17
- 10/10 – Please rate your support experience
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Angela – 03 May 17
Prompt attention and problems sorted in record time. Thank you – Any comments?
- 10/10 – Please rate your support experience
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Lynne Taylor / Delcor Limited – 03 May 17
Quick work – Any comments?
- 9/10 – Please rate your support experience
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Louise Scott – 03 May 17
- 10/10 – Please rate your support experience
- 10/10 – How satisfied are you that your problem has been resolved?
Cameron – 03 May 17
- 10/10 – Please rate your support experience
- 10/10 – How satisfied are you that your problem has been resolved?
Jordon Drinkeld – 03 May 17
first class service – Any comments?
- 10/10 – Please rate your support experience
- 10/10 – How satisfied are you that your problem has been resolved?
DAVE McGEORGE – 03 May 17
fantastic super fast and sorted a problem i had for over an hour! – Any comments?
- 10/10 – Please rate your support experience
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mick – 02 May 17
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CustomerSure presenta estas valoraciones de forma independiente en nombre de Transcendit, la cual desea mostrar las auténticas opiniones de sus clientes.