Transcendit reviews and feedback - independently hosted by CustomerSure

10/10 – Please rate your support experience
10/10 – How satisfied are you that your problem has been resolved?

Anna-Marie – 02 Mar 16

10/10 – Please rate your support experience
10/10 – How satisfied are you that your problem has been resolved?

Gerard Blackburn – 02 Mar 16

10/10 – Please rate your support experience
10/10 – How satisfied are you that your problem has been resolved?

Maureen Ruddle – 02 Mar 16

Rescued again! Thanks K! – Any comments?

10/10 – Please rate your support experience

Ruth Shepherd – 02 Mar 16

David W is brilliant as ever. – Any comments?

10/10 – Please rate your support experience
10/10 – How satisfied are you that your problem has been resolved?

Bernard Quinn – 02 Mar 16

Thank you to Chris! – Any comments?

10/10 – Please rate your support experience
10/10 – How satisfied are you that your problem has been resolved?

Helen Pressley – 02 Mar 16

The telephone line was terrible – Any comments?

7/10 – Please rate your support experience
9/10 – How satisfied are you that your problem has been resolved?

Michael Hodgson – 02 Mar 16

Hi Michael,

Apologies for the quality of the phone call. I've looked into that and found that it was the engineer's headset at fault. We've swapped this and quality is now back to normal.
Thank you for bringing this to our attention.

--
Helen Littlewood

Helen Littlewood – 02 Mar 16

9/10 – Please rate your support experience
9/10 – How satisfied are you that your problem has been resolved?

Jason Hind – 01 Mar 16

very pleased – Any comments?

10/10 – Please rate your support experience
10/10 – How satisfied are you that your problem has been resolved?

Tim Pyne – 01 Mar 16

10/10 – Please rate your support experience
10/10 – How satisfied are you that your problem has been resolved?

Mark – 01 Mar 16

10/10 – Please rate your support experience
8/10 – How satisfied are you that your problem has been resolved?

Jayne – 01 Mar 16

10/10 – Please rate your support experience
10/10 – How satisfied are you that your problem has been resolved?

Craig – 01 Mar 16

As ever, a great service and response to issues I wouldn't even know where to start with! – Any comments?

10/10 – Please rate your support experience
10/10 – How satisfied are you that your problem has been resolved?

Ruth Shepherd – 01 Mar 16

10/10 – Please rate your support experience
10/10 – How satisfied are you that your problem has been resolved?

Michael Hodgson – 01 Mar 16

10/10 – Please rate your support experience
10/10 – How satisfied are you that your problem has been resolved?

michael@rokshaw.co.uk – 01 Mar 16

Very Pleased – Any comments?

10/10 – Please rate your support experience
10/10 – How satisfied are you that your problem has been resolved?

Tim Pyne – 29 Feb 16

10/10 – Please rate your support experience
10/10 – How satisfied are you that your problem has been resolved?

Jack Vickerse – 29 Feb 16

10/10 – Please rate your support experience
10/10 – How satisfied are you that your problem has been resolved?

qi – 29 Feb 16

top class fault resolotion with minimal fuss. great work Chris!! – Any comments?

10/10 – Please rate your support experience
10/10 – How satisfied are you that your problem has been resolved?

phil bailey – 29 Feb 16

Problem resolved in double-quick time, and with minimum fuss. Many thanks, Chris. – Any comments?

10/10 – Please rate your support experience
10/10 – How satisfied are you that your problem has been resolved?

John Waters – 29 Feb 16

Dave was very helpful – Any comments?

10/10 – Please rate your support experience
10/10 – How satisfied are you that your problem has been resolved?

Maureen Ruddle – 26 Feb 16

10/10 – Please rate your support experience
10/10 – How satisfied are you that your problem has been resolved?

David – 26 Feb 16

9/10 – Please rate your support experience
9/10 – How satisfied are you that your problem has been resolved?

k wood – 25 Feb 16

10/10 – Please rate your support experience
10/10 – How satisfied are you that your problem has been resolved?

qi – 25 Feb 16

Great service again! Thank you – Any comments?

10/10 – Please rate your support experience
10/10 – How satisfied are you that your problem has been resolved?

Grace Lippolis – 25 Feb 16

Transcend it started looking after our IT infrastructure in May 2015 and has always proven to be reliable and professional. This week we presented our technician with an even bigger challenge following an office move and he has worked tirelessly to ensure that all of our hardware, software and systems are working correctly, communicating with each other and maintaining performance as they should be. Good IT companies are hard to come by but this one surpasses all expectations. Highly recommended. – Any comments?

10/10 – Please rate your support experience
10/10 – How satisfied are you that your problem has been resolved?

Ruth - Results Communications – 24 Feb 16

10/10 – Please rate your support experience
10/10 – How satisfied are you that your problem has been resolved?

Jackie Fisher – 24 Feb 16

10/10 – Please rate your support experience
10/10 – How satisfied are you that your problem has been resolved?

stephen smith – 23 Feb 16

10/10 – Please rate your support experience
10/10 – How satisfied are you that your problem has been resolved?

Matt – 23 Feb 16

10/10 – Please rate your support experience
10/10 – How satisfied are you that your problem has been resolved?

Dean Curtis – 23 Feb 16

10/10 – Please rate your support experience
10/10 – How satisfied are you that your problem has been resolved?

tony – 23 Feb 16

Spot on service from 7000 miles away – Any comments?

10/10 – Please rate your support experience
10/10 – How satisfied are you that your problem has been resolved?

Graeme Parkins – 22 Feb 16

10/10 – Please rate your support experience
10/10 – How satisfied are you that your problem has been resolved?

liam wilson – 22 Feb 16

good service – Any comments?

10/10 – Please rate your support experience
10/10 – How satisfied are you that your problem has been resolved?

rhd – 22 Feb 16

Great and fast help! – Any comments?

10/10 – Please rate your support experience
10/10 – How satisfied are you that your problem has been resolved?

Maggie – 22 Feb 16

Superb and quick – Any comments?

10/10 – Please rate your support experience
10/10 – How satisfied are you that your problem has been resolved?

Ros Scott Bell – 22 Feb 16

10/10 – Please rate your support experience
10/10 – How satisfied are you that your problem has been resolved?

BRENDA GIBSON – 22 Feb 16

All sorted, thanks – Any comments?

10/10 – Please rate your support experience
10/10 – How satisfied are you that your problem has been resolved?

Ann – 19 Feb 16

10/10 – Please rate your support experience
10/10 – How satisfied are you that your problem has been resolved?

Damian – 19 Feb 16

10/10 – Please rate your support experience
10/10 – How satisfied are you that your problem has been resolved?

Emma – 19 Feb 16

10/10 – Please rate your support experience
10/10 – How satisfied are you that your problem has been resolved?

Debbie – 19 Feb 16

professional, quick friendly service. – Any comments?

10/10 – Please rate your support experience
10/10 – How satisfied are you that your problem has been resolved?

Jemma Wilkinson-Rush – 19 Feb 16

9/10 – Please rate your support experience
10/10 – How satisfied are you that your problem has been resolved?

james kemp – 19 Feb 16

10/10 – Please rate your support experience
10/10 – How satisfied are you that your problem has been resolved?

david pickersgill – 18 Feb 16

Excellent service, thank you. – Any comments?

10/10 – Please rate your support experience
10/10 – How satisfied are you that your problem has been resolved?

Sally-Anne Lemon – 18 Feb 16

Quick solution to the problem and advice given on how to resolve the issue in the future – Any comments?

10/10 – Please rate your support experience
10/10 – How satisfied are you that your problem has been resolved?

Susan Cawley – 18 Feb 16

Will check tonight as it was remote access – Any comments?

10/10 – Please rate your support experience
10/10 – How satisfied are you that your problem has been resolved?

David Pickersgill – 18 Feb 16

Phil a great help as ever – Any comments?

10/10 – Please rate your support experience
10/10 – How satisfied are you that your problem has been resolved?

Katherine Bell – 18 Feb 16

all good, thanks – Any comments?

10/10 – Please rate your support experience
10/10 – How satisfied are you that your problem has been resolved?

Ann – 17 Feb 16

quick response – Any comments?

harry fenwick – 17 Feb 16

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