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Transcendit Reviews

Based on 12682 reviews and 12675 ratings our customers rate us 9.8/10.

Very pleased with the problem being resolved but again had to contact them again as they said they would get back to me but waited 2hours – Any comments?

  • 10/10 – Please rate your support experience
  • 10/10 – How satisfied are you that your problem has been resolved?

05/08/2016

Person’s avatar

Thanks for your feedback Deborah, feedback is really helpful for us. I apologise about the delay; I've spoken to the engineer who was looking into this. Sometimes when a problem is logged we need to look into it and discuss with another member of the team. Although we weren’t in contact or connected to your machine we were looking into the issue, I believe the problem turned out to be something different to what was first reported & was rectified as soon as we established the cause of the issue. We do try to get all customers issues resolved as soon as we can however sometimes it requires some behind the scenes research & discussions to resolve them properly. Hopefully next time it’s an issue that we can resolve more promptly. --
Please don't hesitate to contact me if you would like to discuss this further.
Best Regards,
Helen Littlewood

Helen Littlewood –

  • 10/10 – Please rate your support experience
  • 6/10 – How satisfied are you that your problem has been resolved?

05/08/2016

  • 10/10 – Please rate your support experience
  • 10/10 – How satisfied are you that your problem has been resolved?

04 Aug 16

  • 10/10 – Please rate your support experience
  • 10/10 – How satisfied are you that your problem has been resolved?

03 Aug 16

  • 10/10 – Please rate your support experience
  • 10/10 – How satisfied are you that your problem has been resolved?

03 Aug 16

Computer not working at speed it was prior to being upgraded to windows 10 and current problem giving areas of the screen that cannot be seen nor used with cursor preventing files and icons from being used correctly. The temporary fix is to down grade to windows 8 as previous. – Any comments?

  • 5/10 – Please rate your support experience
  • 0/10 – How satisfied are you that your problem has been resolved?

03 Aug 16

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  • 10/10 – How satisfied are you that your problem has been resolved?

03 Aug 16

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  • 10/10 – How satisfied are you that your problem has been resolved?

03 Aug 16

  • 10/10 – Please rate your support experience
  • 10/10 – How satisfied are you that your problem has been resolved?

03 Aug 16

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  • 10/10 – How satisfied are you that your problem has been resolved?

03 Aug 16

  • 10/10 – Please rate your support experience
  • 10/10 – How satisfied are you that your problem has been resolved?

02 Aug 16

All provides an excellent service – Any comments?

  • 10/10 – Please rate your support experience
  • 10/10 – How satisfied are you that your problem has been resolved?

02 Aug 16

  • 10/10 – Please rate your support experience
  • 10/10 – How satisfied are you that your problem has been resolved?

02 Aug 16

  • 10/10 – Please rate your support experience
  • 10/10 – How satisfied are you that your problem has been resolved?

02 Aug 16

Didn't find what I was looking for but was most appreciative that you were able to connect me to our backup drive remote;y to try to find a file I needed in London! Very impressed even if I didn't find it. – Any comments?

  • 10/10 – Please rate your support experience
  • 10/10 – How satisfied are you that your problem has been resolved?

02 Aug 16

  • 10/10 – Please rate your support experience
  • 10/10 – How satisfied are you that your problem has been resolved?

02 Aug 16

  • 10/10 – Please rate your support experience
  • 10/10 – How satisfied are you that your problem has been resolved?

02 Aug 16

  • 10/10 – Please rate your support experience
  • 10/10 – How satisfied are you that your problem has been resolved?

02 Aug 16

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  • 10/10 – How satisfied are you that your problem has been resolved?

01 Aug 16

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  • 10/10 – How satisfied are you that your problem has been resolved?

01 Aug 16

Prompt reliable service as usual. – Any comments?

  • 10/10 – Please rate your support experience
  • 10/10 – How satisfied are you that your problem has been resolved?

01 Aug 16

  • 10/10 – Please rate your support experience
  • 10/10 – How satisfied are you that your problem has been resolved?

01 Aug 16

  • 10/10 – Please rate your support experience
  • 10/10 – How satisfied are you that your problem has been resolved?

28 Jul 16

  • 10/10 – Please rate your support experience
  • 10/10 – How satisfied are you that your problem has been resolved?

28 Jul 16

Your normal very high standards and professionalism were maintained. – Any comments?

  • 10/10 – Please rate your support experience
  • 10/10 – How satisfied are you that your problem has been resolved?

28 Jul 16

  • 10/10 – Please rate your support experience
  • 10/10 – How satisfied are you that your problem has been resolved?

28 Jul 16

very informative – Any comments?

  • 10/10 – Please rate your support experience
  • 10/10 – How satisfied are you that your problem has been resolved?

28 Jul 16

  • 10/10 – Please rate your support experience
  • 8/10 – How satisfied are you that your problem has been resolved?

28 Jul 16

  • 10/10 – Please rate your support experience
  • 10/10 – How satisfied are you that your problem has been resolved?

27 Jul 16

  • 10/10 – Please rate your support experience
  • 10/10 – How satisfied are you that your problem has been resolved?

27 Jul 16

Early days yet as the issue with my PC is on-going and yet to be resolved. Very happy so far with service otherwise – Any comments?

  • 8/10 – Please rate your support experience
  • 8/10 – How satisfied are you that your problem has been resolved?

27 Jul 16

  • 10/10 – Please rate your support experience
  • 9/10 – How satisfied are you that your problem has been resolved?

26 Jul 16

  • 10/10 – Please rate your support experience
  • 10/10 – How satisfied are you that your problem has been resolved?

26 Jul 16

Not yet sorted but great service as usual. Thanks. – Any comments?

  • 10/10 – Please rate your support experience
  • 0/10 – How satisfied are you that your problem has been resolved?

26 Jul 16

Excellent service from Kirk. – Any comments?

  • 10/10 – Please rate your support experience
  • 10/10 – How satisfied are you that your problem has been resolved?

26 Jul 16

  • 9/10 – Please rate your support experience
  • 9/10 – How satisfied are you that your problem has been resolved?

26 Jul 16

  • 10/10 – Please rate your support experience
  • 10/10 – How satisfied are you that your problem has been resolved?

26 Jul 16

excellent service – Any comments?

  • 10/10 – Please rate your support experience
  • 10/10 – How satisfied are you that your problem has been resolved?

25 Jul 16

  • 10/10 – Please rate your support experience
  • 10/10 – How satisfied are you that your problem has been resolved?

25 Jul 16

Chris was very prompt and professional... – Any comments?

  • 10/10 – Please rate your support experience
  • 10/10 – How satisfied are you that your problem has been resolved?

25 Jul 16

very helpful explained everything – Any comments?

  • 10/10 – Please rate your support experience
  • 10/10 – How satisfied are you that your problem has been resolved?

25 Jul 16

  • 10/10 – Please rate your support experience
  • 10/10 – How satisfied are you that your problem has been resolved?

25 Jul 16

Thanks for the help.. – Any comments?

  • 10/10 – Please rate your support experience
  • 10/10 – How satisfied are you that your problem has been resolved?

22 Jul 16

  • 10/10 – Please rate your support experience
  • 10/10 – How satisfied are you that your problem has been resolved?

22 Jul 16

  • 10/10 – Please rate your support experience
  • 10/10 – How satisfied are you that your problem has been resolved?

22 Jul 16

hopefully it will be resolved later today... yahoo's problem – Any comments?

  • 10/10 – Please rate your support experience
  • 4/10 – How satisfied are you that your problem has been resolved?

21 Jul 16

  • 10/10 – Please rate your support experience
  • 10/10 – How satisfied are you that your problem has been resolved?

21 Jul 16

Kirk as always very help full – Any comments?

  • 10/10 – Please rate your support experience
  • 10/10 – How satisfied are you that your problem has been resolved?

21 Jul 16

very helpfull – Any comments?

  • 10/10 – Please rate your support experience
  • 10/10 – How satisfied are you that your problem has been resolved?

20 Jul 16

ghost busters – Any comments?

  • 10/10 – Please rate your support experience
  • 10/10 – How satisfied are you that your problem has been resolved?

20 Jul 16

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