Transcendit reviews and feedback - independently hosted by CustomerSure

Very pleased with the problem being resolved but again had to contact them again as they said they would get back to me but waited 2hours – Any comments?

10/10 – Please rate your support experience
10/10 – How satisfied are you that your problem has been resolved?

Deborah Quinn – 05/08/2016

Thanks for your feedback Deborah, feedback is really helpful for us. I apologise about the delay; I've spoken to the engineer who was looking into this. Sometimes when a problem is logged we need to look into it and discuss with another member of the team. Although we weren’t in contact or connected to your machine we were looking into the issue, I believe the problem turned out to be something different to what was first reported & was rectified as soon as we established the cause of the issue. We do try to get all customers issues resolved as soon as we can however sometimes it requires some behind the scenes research & discussions to resolve them properly. Hopefully next time it’s an issue that we can resolve more promptly. --
Please don't hesitate to contact me if you would like to discuss this further.
Best Regards,
Helen Littlewood

Helen Littlewood – 05/08/2016

10/10 – Please rate your support experience
6/10 – How satisfied are you that your problem has been resolved?

Talitha burnett – 05/08/2016

10/10 – Please rate your support experience
10/10 – How satisfied are you that your problem has been resolved?

Gavin Ladle – 04 Aug 16

10/10 – Please rate your support experience
10/10 – How satisfied are you that your problem has been resolved?

Azeem Ahmad – 03 Aug 16

10/10 – Please rate your support experience
10/10 – How satisfied are you that your problem has been resolved?

Ryan Roddam – 03 Aug 16

Computer not working at speed it was prior to being upgraded to windows 10 and current problem giving areas of the screen that cannot be seen nor used with cursor preventing files and icons from being used correctly. The temporary fix is to down grade to windows 8 as previous. – Any comments?

5/10 – Please rate your support experience
0/10 – How satisfied are you that your problem has been resolved?

Elliott Lindsay – 03 Aug 16

10/10 – Please rate your support experience
10/10 – How satisfied are you that your problem has been resolved?

doug – 03 Aug 16

10/10 – Please rate your support experience
10/10 – How satisfied are you that your problem has been resolved?

alyson williams – 03 Aug 16

10/10 – Please rate your support experience
10/10 – How satisfied are you that your problem has been resolved?

DAVID RUSSELL – 03 Aug 16

10/10 – Please rate your support experience
10/10 – How satisfied are you that your problem has been resolved?

David Bainbridge – 03 Aug 16

10/10 – Please rate your support experience
10/10 – How satisfied are you that your problem has been resolved?

Sam – 02 Aug 16

All provides an excellent service – Any comments?

10/10 – Please rate your support experience
10/10 – How satisfied are you that your problem has been resolved?

Ailsa Charlton – 02 Aug 16

10/10 – Please rate your support experience
10/10 – How satisfied are you that your problem has been resolved?

wayne hodgson – 02 Aug 16

10/10 – Please rate your support experience
10/10 – How satisfied are you that your problem has been resolved?

Zoe Edwards – 02 Aug 16

Didn't find what I was looking for but was most appreciative that you were able to connect me to our backup drive remote;y to try to find a file I needed in London! Very impressed even if I didn't find it. – Any comments?

10/10 – Please rate your support experience
10/10 – How satisfied are you that your problem has been resolved?

Bernard Quinn – 02 Aug 16

10/10 – Please rate your support experience
10/10 – How satisfied are you that your problem has been resolved?

Craig Amour – 02 Aug 16

10/10 – Please rate your support experience
10/10 – How satisfied are you that your problem has been resolved?

Emma Hall – 02 Aug 16

10/10 – Please rate your support experience
10/10 – How satisfied are you that your problem has been resolved?

Mark Short – 02 Aug 16

10/10 – Please rate your support experience
10/10 – How satisfied are you that your problem has been resolved?

Chris Cockerline – 01 Aug 16

10/10 – Please rate your support experience
10/10 – How satisfied are you that your problem has been resolved?

David Storm – 01 Aug 16

Prompt reliable service as usual. – Any comments?

10/10 – Please rate your support experience
10/10 – How satisfied are you that your problem has been resolved?

Kate Hinton – 01 Aug 16

10/10 – Please rate your support experience
10/10 – How satisfied are you that your problem has been resolved?

madeline brown – 01 Aug 16

10/10 – Please rate your support experience
10/10 – How satisfied are you that your problem has been resolved?

doug – 28 Jul 16

10/10 – Please rate your support experience
10/10 – How satisfied are you that your problem has been resolved?

Susan Flounders – 28 Jul 16

Your normal very high standards and professionalism were maintained. – Any comments?

10/10 – Please rate your support experience
10/10 – How satisfied are you that your problem has been resolved?

David Blyth – 28 Jul 16

10/10 – Please rate your support experience
10/10 – How satisfied are you that your problem has been resolved?

qi – 28 Jul 16

very informative – Any comments?

10/10 – Please rate your support experience
10/10 – How satisfied are you that your problem has been resolved?

Denika Mounsey – 28 Jul 16

10/10 – Please rate your support experience
8/10 – How satisfied are you that your problem has been resolved?

Susan Pennington – 28 Jul 16

10/10 – Please rate your support experience
10/10 – How satisfied are you that your problem has been resolved?

Nick – 27 Jul 16

10/10 – Please rate your support experience
10/10 – How satisfied are you that your problem has been resolved?

Amy – 27 Jul 16

Early days yet as the issue with my PC is on-going and yet to be resolved. Very happy so far with service otherwise – Any comments?

8/10 – Please rate your support experience
8/10 – How satisfied are you that your problem has been resolved?

Jerry Scagell – 27 Jul 16

10/10 – Please rate your support experience
9/10 – How satisfied are you that your problem has been resolved?

Glyn Jones – 26 Jul 16

10/10 – Please rate your support experience
10/10 – How satisfied are you that your problem has been resolved?

Richard – 26 Jul 16

Not yet sorted but great service as usual. Thanks. – Any comments?

10/10 – Please rate your support experience
0/10 – How satisfied are you that your problem has been resolved?

Jan – 26 Jul 16

Excellent service from Kirk. – Any comments?

10/10 – Please rate your support experience
10/10 – How satisfied are you that your problem has been resolved?

James Farrell – 26 Jul 16

9/10 – Please rate your support experience
9/10 – How satisfied are you that your problem has been resolved?

Julia Catherall – 26 Jul 16

10/10 – Please rate your support experience
10/10 – How satisfied are you that your problem has been resolved?

Stephanie Relph – 26 Jul 16

excellent service – Any comments?

10/10 – Please rate your support experience
10/10 – How satisfied are you that your problem has been resolved?

marian leghorn – 25 Jul 16

10/10 – Please rate your support experience
10/10 – How satisfied are you that your problem has been resolved?

Eddie Nelson – 25 Jul 16

Chris was very prompt and professional... – Any comments?

10/10 – Please rate your support experience
10/10 – How satisfied are you that your problem has been resolved?

James Farrell – 25 Jul 16

very helpful explained everything – Any comments?

10/10 – Please rate your support experience
10/10 – How satisfied are you that your problem has been resolved?

christine bell – 25 Jul 16

10/10 – Please rate your support experience
10/10 – How satisfied are you that your problem has been resolved?

Ralph Ingdram – 25 Jul 16

Thanks for the help.. – Any comments?

10/10 – Please rate your support experience
10/10 – How satisfied are you that your problem has been resolved?

Stephen Dixon – 22 Jul 16

10/10 – Please rate your support experience
10/10 – How satisfied are you that your problem has been resolved?

Mariya Reed – 22 Jul 16

10/10 – Please rate your support experience
10/10 – How satisfied are you that your problem has been resolved?

jo – 22 Jul 16

hopefully it will be resolved later today... yahoo's problem – Any comments?

10/10 – Please rate your support experience
4/10 – How satisfied are you that your problem has been resolved?

Ros Scott Bell – 21 Jul 16

10/10 – Please rate your support experience
10/10 – How satisfied are you that your problem has been resolved?

amie – 21 Jul 16

Kirk as always very help full – Any comments?

10/10 – Please rate your support experience
10/10 – How satisfied are you that your problem has been resolved?

Ray Humphrey – 21 Jul 16

very helpfull – Any comments?

10/10 – Please rate your support experience
10/10 – How satisfied are you that your problem has been resolved?

carl – 20 Jul 16

ghost busters – Any comments?

10/10 – Please rate your support experience
10/10 – How satisfied are you that your problem has been resolved?

alan howey – 20 Jul 16

Transcendit Reviews

Based on 12682 reviews and 12675 ratings our customers rate us 9.8/10.

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