Transcendit reviews and feedback - independently hosted by CustomerSure

Whilst the issue I have been facing has not been directly resolved, Aaron has very kindly looked into every avenue to see what could be done to fix this. Aaron informed me that the issue is likely to be down to a hardware issue and as such he has contacted the relevant department within my company to try and arrange the necessary fix , and he has done this promptly. Aaron was friendly, knowledgeable, and extremely helpful in today's call, and this is the same as he has always been in our previous meetings. – Any comments?

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Matthias F – 25 Mar 24

Very quick with sorting the issue everything sorted and hopefully prevented happening again in future – Any comments?

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Quinten Lancaster – 25 Mar 24

Great service as always – Any comments?

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Jack Steven – 22 Mar 24

Great help – Any comments?

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keith – 22 Mar 24

first class service as normal – Any comments?

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steve page – 22 Mar 24

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Lee Hartley Johnson – 22 Mar 24

Speedy service from Adam. Thanks – Any comments?

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Dean Frost – 22 Mar 24

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Alex – 22 Mar 24

Aaron was most helpful, and resolved my issue straight away – Any comments?

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Dana Bland – 22 Mar 24

Thank you for quick, professional and efficient support! – Any comments?

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Anna – 21 Mar 24

very knowledgeable and able to fix immediately. – Any comments?

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Marc Hill – 21 Mar 24

Explained very simply how to solve the problem. – Any comments?

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Kerry Walker – 21 Mar 24

Always a great service. Thank you. – Any comments?

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Greg wyness – 21 Mar 24

Very helpful and polite – Any comments?

9/10 – Please rate your support experience
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Holly Peacock – 21 Mar 24

Helpful and calming! – Any comments?

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Francis FitzGibbon – 20 Mar 24

7/10 – Please rate your support experience
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Christine Volpe – 20 Mar 24

10/10 – Please rate your support experience
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Liam Robson – 20 Mar 24

10/10 – Please rate your support experience
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Charlene Barber – 20 Mar 24

Took the time to understand and resolve the issue as well as could be managed! – Any comments?

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Tom – 20 Mar 24

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Debbie Thompson – 20 Mar 24

10/10 – Please rate your support experience
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Iodem Ltd – 20 Mar 24

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Bryan – 20 Mar 24

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j – 20 Mar 24

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Xerxes – 20 Mar 24

thanks Jon – Any comments?

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Alex – 19 Mar 24

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Iodem Limited – 19 Mar 24

Not quite as personal behind a screen but effective nevertheless! – Any comments?

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Mr Christian Swinburne – 19 Mar 24

true to form, problem sorted quickly, Thanks Jon – Any comments?

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Andy Scott – 18 Mar 24

As normal, speedy and very helpful – Any comments?

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Carol Jenkins – 18 Mar 24

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Tabitha Bonallie – 18 Mar 24

10/10 – Please rate your support experience
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Lisa – 18 Mar 24

Aaron provided an excellent service. Thank you – Any comments?

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John Trevor Oughton – 18 Mar 24

Issued not fully resolved but we think it is a Sage issue so will need to contact Sage – Any comments?

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Rachel Greef – 18 Mar 24

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Iain Campbell – 18 Mar 24

All done - VPN installed – Any comments?

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Marc Hill – 15 Mar 24

Aaron was really helpful and resolved my issue promptly. – Any comments?

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Dana – 15 Mar 24

Gareth fixed the issue quickly- Thanks – Any comments?

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Colin Percival – 15 Mar 24

Gareth is a star! Thanks again for your help :) – Any comments?

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Laura Elliott – 15 Mar 24

10/10 – Please rate your support experience
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Jonathan Elmer – 14 Mar 24

10/10 – Please rate your support experience
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Lorraine Morgan – 14 Mar 24

10/10 – Please rate your support experience
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lynne – 14 Mar 24

John was great - super helpful, polite and efficient. Thank you! – Any comments?

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Amanda Barrett – 14 Mar 24

JON IS EXTREMELY KNOWLEDGEABLE AND WAS VERY PATIENT IN TALKING ME THROUGH HOW TO SET UP 2FA IN SAGE. I CAN DEFINITELY RECOMMEND JON HE IS A PLEASURE TO DEAL WITH. – Any comments?

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TRICIA STEELE – 14 Mar 24

Amazing knew exactly what the problem was and resolved very quickly. – Any comments?

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Joanne Hewitt – 14 Mar 24

8/10 – Please rate your support experience
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Lorraine Morgan – 14 Mar 24

10/10 – Please rate your support experience
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Danielle Anderson-Hire – 14 Mar 24

Quickly resolved very happy – Any comments?

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Kimberley Wilson – 13 Mar 24

Polite, helpful, knowledgeable. Sorted issued quickly and efficiently. Many thanks. – Any comments?

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SHARON TAYLOR – 13 Mar 24

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Alex – 13 Mar 24

Scott was a great help - thank you – Any comments?

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Chris – 13 Mar 24

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