Transcendit Reviews
Based on 11607 reviews and 11600 ratings our customers rate us 9.8/10.
- 10/10 – Please rate your support experience
- 9/10 – How satisfied are you that your problem has been resolved?
Peter – 03/16/2016
- 10/10 – Please rate your support experience
- 10/10 – How satisfied are you that your problem has been resolved?
Ryan – 03/16/2016
- 8/10 – Please rate your support experience
- 8/10 – How satisfied are you that your problem has been resolved?
MALCOLM – 03/15/2016
- 10/10 – Please rate your support experience
- 10/10 – How satisfied are you that your problem has been resolved?
Sam Moralee – 03/15/2016
- 10/10 – Please rate your support experience
- 10/10 – How satisfied are you that your problem has been resolved?
kylie slee – 03/15/2016
- 10/10 – Please rate your support experience
- 10/10 – How satisfied are you that your problem has been resolved?
John McKenna – 03/15/2016
- 10/10 – Please rate your support experience
- 10/10 – How satisfied are you that your problem has been resolved?
Tori – 03/15/2016
- 10/10 – Please rate your support experience
- 10/10 – How satisfied are you that your problem has been resolved?
Jingyu Qi – 03/15/2016
Kirk is awesome! – Any comments?
- 10/10 – Please rate your support experience
- 10/10 – How satisfied are you that your problem has been resolved?
Steven Watson – 03/14/2016
- 10/10 – Please rate your support experience
- 10/10 – How satisfied are you that your problem has been resolved?
John Seymour – 03/14/2016
- 10/10 – Please rate your support experience
- 10/10 – How satisfied are you that your problem has been resolved?
Bob Tyson – 11/03/2016
Excellent service again even when i,m in Cyprus! – Any comments?
- 10/10 – Please rate your support experience
- 10/10 – How satisfied are you that your problem has been resolved?
Judith Youll – 11/03/2016
- 10/10 – Please rate your support experience
- 10/10 – How satisfied are you that your problem has been resolved?
Eileen Ryan – 10/03/2016
Support was good, worked hard to resolve problem. It appeared to be ok, however, still unable to scan as the system said 'No response for scanner' so will contact support again tomorrow. – Any comments?
- 10/10 – Please rate your support experience
- 7/10 – How satisfied are you that your problem has been resolved?
Pat – 10/03/2016
- 10/10 – Please rate your support experience
- 10/10 – How satisfied are you that your problem has been resolved?
Steven Beaumont – 10/03/2016
- 10/10 – Please rate your support experience
- 10/10 – How satisfied are you that your problem has been resolved?
doug – 10/03/2016
Thanks you very much for your great help – Any comments?
- 10/10 – Please rate your support experience
- 10/10 – How satisfied are you that your problem has been resolved?
Ray Humphrey – 09/03/2016
REALLY Helpful and positive – Any comments?
- 10/10 – Please rate your support experience
- 10/10 – How satisfied are you that your problem has been resolved?
Frank Freeman – 09/03/2016
- 9/10 – Please rate your support experience
- 8/10 – How satisfied are you that your problem has been resolved?
james – 09/03/2016
- 10/10 – Please rate your support experience
- 10/10 – How satisfied are you that your problem has been resolved?
graham – 09/03/2016
- 8/10 – Please rate your support experience
- 8/10 – How satisfied are you that your problem has been resolved?
john – 08/03/2016
- 10/10 – Please rate your support experience
- 10/10 – How satisfied are you that your problem has been resolved?
Kylie – 08/03/2016
- 10/10 – Please rate your support experience
- 10/10 – How satisfied are you that your problem has been resolved?
ynolan – 08/03/2016
- 10/10 – Please rate your support experience
- 10/10 – How satisfied are you that your problem has been resolved?
mruddle – 08/03/2016
Perfect as always – Any comments?
- 10/10 – Please rate your support experience
- 10/10 – How satisfied are you that your problem has been resolved?
Nick Megson – 07/03/2016
Nick sorted the problem before i knew i had a problem top man – Any comments?
- 10/10 – Please rate your support experience
- 10/10 – How satisfied are you that your problem has been resolved?
KEVIN ALDERSON – 07/03/2016
- 10/10 – Please rate your support experience
- 10/10 – How satisfied are you that your problem has been resolved?
ynolan – 07/03/2016
excellent and professional – Any comments?
- 10/10 – Please rate your support experience
- 10/10 – How satisfied are you that your problem has been resolved?
lisa caine – 07/03/2016
- 7/10 – Please rate your support experience
- 7/10 – How satisfied are you that your problem has been resolved?
Helen Taylor – 07/03/2016
Hi Helen,
Many thanks for taking the time to supply us feedback from your support session.
We pride ourselves on excellent feedback and have an average of 9.8/10 so anything below 8 stands out to us straight away and I like to act on those who are 7's and below.
Would you mind giving me some more information on the service and why you felt it was as low as 7's please and I will look into it.
As far as I'm aware we are waiting for you to purchase a Microsoft Office upgrade to allow you to use Microsoft Outlook for your emails. If you would like us to quote this please let me know however as far as i'm aware you have a charitable license and a company who adds them through the Charity exchange.
If I can be of any assistance please don't hesitate to contact me.
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Helen Littlewood
Helen Littlewood –
Professionalism excellent/attention to issues excellent and respond time excellent – Any comments?
- 10/10 – Please rate your support experience
- 10/10 – How satisfied are you that your problem has been resolved?
Julie Wooton – 07/03/2016
- 10/10 – Please rate your support experience
- 10/10 – How satisfied are you that your problem has been resolved?
Debbie Bugg – 07/03/2016
Excellent service – Any comments?
- 10/10 – Please rate your support experience
- 10/10 – How satisfied are you that your problem has been resolved?
julie Wooton – 04/03/2016
- 10/10 – Please rate your support experience
- 10/10 – How satisfied are you that your problem has been resolved?
Sandra Roberts – 04/03/2016
- 9/10 – Please rate your support experience
- 9/10 – How satisfied are you that your problem has been resolved?
Vic Laffey – 04/03/2016
- 9/10 – Please rate your support experience
- 10/10 – How satisfied are you that your problem has been resolved?
Michael Hodgson – 03/03/2016
Another rescue Transcendit... thanks Scott! – Any comments?
- 10/10 – Please rate your support experience
- 10/10 – How satisfied are you that your problem has been resolved?
Ruth Shepherd – 03/03/2016
- 10/10 – Please rate your support experience
- 10/10 – How satisfied are you that your problem has been resolved?
daniel – 03/03/2016
- 10/10 – Please rate your support experience
- 10/10 – How satisfied are you that your problem has been resolved?
Gary Fleming – 03/03/2016
- 10/10 – Please rate your support experience
- 10/10 – How satisfied are you that your problem has been resolved?
Pat – 03/03/2016
- 10/10 – Please rate your support experience
- 8/10 – How satisfied are you that your problem has been resolved?
Jack Merrell – 03/03/2016
- 10/10 – Please rate your support experience
- 10/10 – How satisfied are you that your problem has been resolved?
Anna-Marie – 02/03/2016
- 10/10 – Please rate your support experience
- 10/10 – How satisfied are you that your problem has been resolved?
Gerard Blackburn – 02/03/2016
- 10/10 – Please rate your support experience
- 10/10 – How satisfied are you that your problem has been resolved?
Maureen Ruddle – 02/03/2016
Rescued again! Thanks K! – Any comments?
- 10/10 – Please rate your support experience
Ruth Shepherd – 02/03/2016
David W is brilliant as ever. – Any comments?
- 10/10 – Please rate your support experience
- 10/10 – How satisfied are you that your problem has been resolved?
Bernard Quinn – 02/03/2016
Thank you to Chris! – Any comments?
- 10/10 – Please rate your support experience
- 10/10 – How satisfied are you that your problem has been resolved?
Helen Pressley – 02/03/2016
The telephone line was terrible – Any comments?
- 7/10 – Please rate your support experience
- 9/10 – How satisfied are you that your problem has been resolved?
Michael Hodgson – 02/03/2016
Hi Michael,
Apologies for the quality of the phone call. I've looked into that and found that it was the engineer's headset at fault. We've swapped this and quality is now back to normal.
Thank you for bringing this to our attention.
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Helen Littlewood
Helen Littlewood –
- 9/10 – Please rate your support experience
- 9/10 – How satisfied are you that your problem has been resolved?
Jason Hind – 01/03/2016
very pleased – Any comments?
- 10/10 – Please rate your support experience
- 10/10 – How satisfied are you that your problem has been resolved?
Tim Pyne – 01/03/2016
- 10/10 – Please rate your support experience
- 10/10 – How satisfied are you that your problem has been resolved?
Mark – 01/03/2016
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