It has taken 8 hours to get me back onto Outlook following the AGCAS server going down. The only reason I now have email on my laptop is because Gemma Green noticed that someone had misspelt my name. The only reason I have email on my iphone is because Gemma decided to try lowercase, despite being told by Transcendit that upper case was definately needed. Am I inspired by this experience with Transcendit - No. – Any comments?
- 1/10 – Please rate your support experience
- 5/10 – How satisfied are you that your problem has been resolved?
Linda Byrne – 15 Mar 12 – Add public reply
Thank you for your feedback. We understand your frustrations and appreciate how difficult the last few days have been since the crash of the server. We hope that all issues have now been resolved to your satisfaction and will ensure that communications are better in the future.
Tom Tinsley –