I could not access any files. Ivo had to restart my computer to check his actions to resolve my problem were successful but as this would delete any unsaved documnets he first of all had to set up a new folder for me so all unsaved documents could be filed in it. The action by Ivo did resolve the issues for which I was very grateful. – Any comments?

• 10/10 – Please rate your support experience
• 10/10 – How satisfied are you that your problem has been resolved?