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Transcendit Reviews

Based on 12872 reviews and 12865 ratings our customers rate us 9.8/10.

David Wong - very helpful and resolved quickly – Any comments?

  • 10/10 – Please rate your support experience
  • 10/10 – How satisfied are you that your problem has been resolved?

03/10/2023

Excellent service very efficient and professional. Was very on the ball and soon sorted the dubious email to reassure me it would not now affect the any of my existing emails. Definitely recommend. – Any comments?

  • 10/10 – Please rate your support experience
  • 10/10 – How satisfied are you that your problem has been resolved?

03/08/2023

very helpful. phoned back to fit in with my appointments. – Any comments?

  • 9/10 – Please rate your support experience
  • 9/10 – How satisfied are you that your problem has been resolved?

08 Mar 23

Very patient while I sorted out some connection problems at my end: back-up arrangements implemented successfully and tickets for related problems set up. – Any comments?

  • 9/10 – Please rate your support experience
  • 9/10 – How satisfied are you that your problem has been resolved?

08 Mar 23

v good service provided – Any comments?

  • 10/10 – Please rate your support experience
  • 10/10 – How satisfied are you that your problem has been resolved?

08 Mar 23

  • 10/10 – Please rate your support experience
  • 10/10 – How satisfied are you that your problem has been resolved?

08 Mar 23

Thanks for the quick turnaround Jon – Any comments?

  • 10/10 – Please rate your support experience
  • 10/10 – How satisfied are you that your problem has been resolved?

08 Mar 23

  • 10/10 – Please rate your support experience
  • 10/10 – How satisfied are you that your problem has been resolved?

07 Mar 23

Rate no one higher than Dave Parks, very knowledgeable, definitely knows what hes talking about. Understands that if there has been a dog brought into the office then I need to see it. Nothing too much trouble for him, definitely need a pay rise and he can never leave transcendit. – Any comments?

  • 10/10 – Please rate your support experience
  • 10/10 – How satisfied are you that your problem has been resolved?

07 Mar 23

Jon is a legend as always, give the man a pay rise – Any comments?

  • 10/10 – Please rate your support experience
  • 10/10 – How satisfied are you that your problem has been resolved?

07 Mar 23

Engineer: Jon Jon was excellent explaining the limitations of the computer he was installing for me and helped me get signed in, loaded protection and got me up and running with no fuss or drama. top drawer service – Any comments?

  • 10/10 – Please rate your support experience
  • 10/10 – How satisfied are you that your problem has been resolved?

07 Mar 23

Engineer: Stefan – Any comments?

  • 10/10 – Please rate your support experience
  • 10/10 – How satisfied are you that your problem has been resolved?

07 Mar 23

Super helpful as always – Any comments?

  • 10/10 – Please rate your support experience
  • 10/10 – How satisfied are you that your problem has been resolved?

06 Mar 23

  • 10/10 – Please rate your support experience
  • 10/10 – How satisfied are you that your problem has been resolved?

06 Mar 23

  • 10/10 – Please rate your support experience
  • 10/10 – How satisfied are you that your problem has been resolved?

06 Mar 23

Engineer: Stefan Very quick solution that will make life a lot easier, Cheers Stefan! – Any comments?

  • 10/10 – Please rate your support experience
  • 10/10 – How satisfied are you that your problem has been resolved?

03 Mar 23

  • 10/10 – Please rate your support experience
  • 10/10 – How satisfied are you that your problem has been resolved?

03 Mar 23

  • 8/10 – Please rate your support experience
  • 10/10 – How satisfied are you that your problem has been resolved?

03 Mar 23

Engineer: Stefan – Any comments?

  • 10/10 – Please rate your support experience
  • 10/10 – How satisfied are you that your problem has been resolved?

03 Mar 23

Jon – Any comments?

  • 10/10 – Please rate your support experience
  • 10/10 – How satisfied are you that your problem has been resolved?

03 Mar 23

  • 10/10 – Please rate your support experience
  • 10/10 – How satisfied are you that your problem has been resolved?

03 Mar 23

Jon Brilliant expert help! I have no criticism whatsoever. First class assistance as always. – Any comments?

  • 10/10 – Please rate your support experience
  • 10/10 – How satisfied are you that your problem has been resolved?

02 Mar 23

  • 10/10 – Please rate your support experience
  • 10/10 – How satisfied are you that your problem has been resolved?

02 Mar 23

  • 10/10 – Please rate your support experience
  • 10/10 – How satisfied are you that your problem has been resolved?

01 Mar 23

Request promptly and efficiently dealt with. – Any comments?

  • 10/10 – Please rate your support experience
  • 10/10 – How satisfied are you that your problem has been resolved?

01 Mar 23

  • 10/10 – Please rate your support experience
  • 10/10 – How satisfied are you that your problem has been resolved?

01 Mar 23

Friendly, honest, knowledgeable and efficient - as I always find. – Any comments?

  • 10/10 – Please rate your support experience
  • 10/10 – How satisfied are you that your problem has been resolved?

01 Mar 23

Jon as always is a great help and a pleasure to speak to on the phone. – Any comments?

  • 10/10 – Please rate your support experience
  • 10/10 – How satisfied are you that your problem has been resolved?

01 Mar 23

  • 10/10 – Please rate your support experience
  • 10/10 – How satisfied are you that your problem has been resolved?

28 Feb 23

Scott - Very quick, clear and helpful getting my issue resolved and explaining what was going wrong. – Any comments?

  • 10/10 – Please rate your support experience
  • 10/10 – How satisfied are you that your problem has been resolved?

28 Feb 23

Dave Park – Any comments?

  • 10/10 – Please rate your support experience
  • 10/10 – How satisfied are you that your problem has been resolved?

28 Feb 23

excellent service – Any comments?

  • 10/10 – Please rate your support experience
  • 10/10 – How satisfied are you that your problem has been resolved?

24 Feb 23

  • 10/10 – Please rate your support experience
  • 10/10 – How satisfied are you that your problem has been resolved?

23 Feb 23

  • 10/10 – Please rate your support experience
  • 10/10 – How satisfied are you that your problem has been resolved?

23 Feb 23

  • 10/10 – Please rate your support experience
  • 10/10 – How satisfied are you that your problem has been resolved?

23 Feb 23

  • 10/10 – Please rate your support experience
  • 10/10 – How satisfied are you that your problem has been resolved?

22 Feb 23

  • 10/10 – Please rate your support experience
  • 10/10 – How satisfied are you that your problem has been resolved?

22 Feb 23

  • 10/10 – Please rate your support experience
  • 10/10 – How satisfied are you that your problem has been resolved?

22 Feb 23

  • 8/10 – Please rate your support experience
  • 8/10 – How satisfied are you that your problem has been resolved?

17 Feb 23

Dave Park did a fantastic job at not only explaining what he was doing, next steps but also in setting me up so that the problem wouldn't reoccur in future. I'm sure that as a team IT support gets a lot of calls from very frustrated people such as myself, so to be met with patience and good humour completely changed my feeling around the problem. Thank you Dave! – Any comments?

  • 10/10 – Please rate your support experience
  • 10/10 – How satisfied are you that your problem has been resolved?

17 Feb 23

Quick, and easy instructions to follow. – Any comments?

  • 10/10 – Please rate your support experience
  • 10/10 – How satisfied are you that your problem has been resolved?

17 Feb 23

First class support as usual – Any comments?

  • 10/10 – Please rate your support experience
  • 10/10 – How satisfied are you that your problem has been resolved?

16 Feb 23

This lad needs a pay rise – Any comments?

  • 10/10 – Please rate your support experience
  • 10/10 – How satisfied are you that your problem has been resolved?

15 Feb 23

Gareth was very helpful! Many thanks – Any comments?

  • 10/10 – Please rate your support experience
  • 10/10 – How satisfied are you that your problem has been resolved?

15 Feb 23

quick and effective support - please give this person a bonus – Any comments?

  • 10/10 – Please rate your support experience
  • 10/10 – How satisfied are you that your problem has been resolved?

15 Feb 23

  • 10/10 – Please rate your support experience
  • 10/10 – How satisfied are you that your problem has been resolved?

15 Feb 23

Problem solved straight away. Thanks – Any comments?

  • 10/10 – Please rate your support experience
  • 10/10 – How satisfied are you that your problem has been resolved?

14 Feb 23

Guys are always extremely helpful and friendly :) Pleasure to deal with – Any comments?

  • 10/10 – Please rate your support experience
  • 10/10 – How satisfied are you that your problem has been resolved?

14 Feb 23

  • 10/10 – Please rate your support experience
  • 10/10 – How satisfied are you that your problem has been resolved?

14 Feb 23

  • 9/10 – Please rate your support experience
  • 10/10 – How satisfied are you that your problem has been resolved?

13 Feb 23

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