Transcendit reviews and feedback - independently hosted by CustomerSure

10/10 – Please rate your support experience
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10/10 – Please rate your support experience
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Richard Earley – 09 Oct 26

10/10 – Please rate your support experience
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Emma Davison – 09/10/2026

Corey, was excellent sorting out the issue of losing microsoft office and a timely manner, explaining what he was doing at each turn. – Any comments?

10/10 – Please rate your support experience
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David Booth – 08/10/2026

Excellent – Any comments?

10/10 – Please rate your support experience
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Hayleigh Barry – 08/10/2026

Great friendly informative service and rectificartion – Any comments?

10/10 – Please rate your support experience
10/10 – How satisfied are you that your problem has been resolved?

Phil Davis-Hopwood – 08.10.2026

Excellent service from Ivo-I would of been on all day trying to sort the problem out!! Thank you Ivo – Any comments?

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Craig Jenkins – 08.10.2026

Helpful and efficient – Any comments?

10/10 – Please rate your support experience
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Gavin Young – 08 Oct 26

10/10 – Please rate your support experience
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marcus booth – 07/10/2026

10/10 – Please rate your support experience
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Oliver fiddes – 07 Oct 26

Dave Parkinson was really helpful and fixed my issue promptly - thank you – Any comments?

10/10 – Please rate your support experience
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Ellen Woodward – 07 Oct 26

10/10 – Please rate your support experience
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Jackie Gaffney – 10/07/2026

10/10 – Please rate your support experience
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Vicky – 07/10/2026

Issue resolved thank you – Any comments?

10/10 – Please rate your support experience
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Jayne – 06 Oct 26

10/10 – Please rate your support experience
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Shanine Bradley – 06 Oct 26

Thank you once again for sorting me and my IT problems, so good to know you are only a call away – Any comments?

10/10 – Please rate your support experience
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Trina Edmonds – 06/10/2026

Dealt with query and also helped with another open ticket to be resolved. – Any comments?

10/10 – Please rate your support experience
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Donna – 06 Oct 26

great service as ever thank you – Any comments?

10/10 – Please rate your support experience
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joanne hewitt – 10/06/2026

10/10 – Please rate your support experience
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Carla Dixon – 10/06/2026

David Wong was very helpful. – Any comments?

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Lianie – 05 Oct 26

10/10 – Please rate your support experience
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Ben Smith – 02/10/2026

Ivo dealt with my enquiry and dealt with it very quickly and efficiently – Any comments?

10/10 – Please rate your support experience
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holly russon – 02/10/2026

10/10 – Please rate your support experience
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LIZ YATES – 02/10/2026

10/10 – Please rate your support experience
10/10 – How satisfied are you that your problem has been resolved?

Katy Rutherford – 01/10/2026

10/10 – Please rate your support experience
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Sue Flounders – 01 Oct 26

promptly sorted – Any comments?

10/10 – Please rate your support experience
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Donna – 01 Oct 26

Excellent help, as always, from Alan this morning. Many thanks! – Any comments?

10/10 – Please rate your support experience
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Emma – 01 Oct 26

Gareth fixed the issue with my email page quickly and efficiently. Very pleased with the fast and professional service — thank you! – Any comments?

10/10 – Please rate your support experience
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Emma McCann – 01 Oct 26

As always Corey is quick of the mark and sorts the request straight away – Any comments?

10/10 – Please rate your support experience
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Ian – 30 Sep 26

10/10 – Please rate your support experience
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Pat – 29/09/2026

really quick response as always – Any comments?

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Fiona – 29/09/2026

brilliant service – Any comments?

10/10 – Please rate your support experience
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Andy Hicken – 29/09/2026

Although Corey sorted the problem immediately I'm a little concerned that this has happened again as it also happened at the weekend and as I do a lot of work on an evening and weekend this is going to cause problems if it keeps happening. – Any comments?

10/10 – Please rate your support experience
5/10 – How satisfied are you that your problem has been resolved?

Diane Patterson – 29/09/2026

Thanks for your valuable feedback. This was a known Microsoft issue caused by bad updates and they have now introduced a long term fix after several failed attempts.

We're sorry for the disruption caused by theses updates. Unfortunately, it introduced some unexpected issues that affected parts of your IT systems.

Our team worked as quickly as possible to resolve the problem and restore services, and we appreciate your patience while we did so.
Thank you for your understanding, and please let us know if you have any questions or ongoing concerns.

David Park – 06/10/2026

Great service as usual – Any comments?

10/10 – Please rate your support experience
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Susan Hutson – 09/28/2026

10/10 – Please rate your support experience
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Naomi Grimes – 28/09/2026

No comments. Everything's fine. – Any comments?

10/10 – Please rate your support experience
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Gillian Stone – 28/09/2026

Paul was lovely and managed to get the issue resolved in one call. Great experience – Any comments?

10/10 – Please rate your support experience
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Jade Green – 28/09/2026

10/10 – Please rate your support experience
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Craig Jenkins – 25 Sep 26

10/10 – Please rate your support experience
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thomas radford – 25 Sep 26

As always, great support – Any comments?

10/10 – Please rate your support experience
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andrew – 25 Sep 26

10/10 – Please rate your support experience
10/10 – How satisfied are you that your problem has been resolved?

Glenn Gatland – 24 Sep 26

Corey was very helpful. Sorted the problem and explained why it had happened. Thanks. – Any comments?

9/10 – Please rate your support experience
10/10 – How satisfied are you that your problem has been resolved?

Gary Willock – 24 Sep 26

10/10 – Please rate your support experience
10/10 – How satisfied are you that your problem has been resolved?

Spartakos Lillis – 24 Sep 26

Very helpful. Sorted out the problem. I'd have been completely stumped otherwise. – Any comments?

10/10 – Please rate your support experience
10/10 – How satisfied are you that your problem has been resolved?

Graham Bartlett – 23/09/2026

Ivo was a great help and got the issue sorted very quickly, thanks. – Any comments?

10/10 – Please rate your support experience
10/10 – How satisfied are you that your problem has been resolved?

Ethan Clark – 23/09/2026

9/10 – Please rate your support experience
9/10 – How satisfied are you that your problem has been resolved?

Claire Lewis – 23/09/2026

Support very good but we wont know if the problem has been solved until i start working on SAGE. – Any comments?

10/10 – Please rate your support experience
0/10 – How satisfied are you that your problem has been resolved?

Victoria Patterson – 22 Sep 26

10/10 – Please rate your support experience
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Will Larkman – 22/09/2026

Coreys great. Got back really quickly. – Any comments?

10/10 – Please rate your support experience
10/10 – How satisfied are you that your problem has been resolved?

Ahmad Ammar – 21 Sep 26

Quick fix, thank you – Any comments?

10/10 – Please rate your support experience
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darren bell – 21 Sep 26

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Based on 14098 reviews and 14091 ratings our customers rate us 9.8/10.

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