Transcendit Reviews
Based on 12202 reviews and 12195 ratings our customers rate us 9.8/10.
- 8/10 – Please rate your support experience
- 8/10 – How satisfied are you that your problem has been resolved?
malcolm – 31/01/2019
- 10/10 – Please rate your support experience
- 10/10 – How satisfied are you that your problem has been resolved?
Sam Brown – 31/01/2019
early days – Any comments?
- 8/10 – Please rate your support experience
- 5/10 – How satisfied are you that your problem has been resolved?
malcolm – 31/01/2019
- 10/10 – Please rate your support experience
- 10/10 – How satisfied are you that your problem has been resolved?
kay – 31/01/2019
Thanks Scott... – Any comments?
- 10/10 – Please rate your support experience
- 10/10 – How satisfied are you that your problem has been resolved?
Richard Barrett – 30/01/2019
- 10/10 – Please rate your support experience
- 10/10 – How satisfied are you that your problem has been resolved?
James Forsythe – 30/01/2019
- 10/10 – Please rate your support experience
- 10/10 – How satisfied are you that your problem has been resolved?
kevin – 30/01/2019
- 10/10 – Please rate your support experience
- 10/10 – How satisfied are you that your problem has been resolved?
David Pickard – 29/01/2019
- 10/10 – Please rate your support experience
- 10/10 – How satisfied are you that your problem has been resolved?
Craig Clement – 28/01/2019
- 10/10 – Please rate your support experience
Peter Maughan – 28/01/2019
- 1/10 – Please rate your support experience
- 1/10 – How satisfied are you that your problem has been resolved?
brenda gibson – 28/01/2019
Good Morning Brenda,
I hope you’re well and had a nice weekend.
I’m just following up on some very low feedback we have received for an issue we are looking at for you. I can see that the problem is slow Office Applications. I can see from the ticket that Stefan logged on to the machine but the problem was not there while we were logged on so we couldn’t see it happening and therefore we can’t rectify it.
The ticket is currently open and set to ‘waiting on customer’ so that you can call us when it happens again and hopefully the next time we get connected we can see it happening.
Please could you spare some time either over the phone or by reply to let me know more about the 1 out of 10 scored for support experience? We really appreciate feedback from our customers and as our average scores are 9.8/10 something that is so low worries us and I’d like to find out more.
Many thanks in advance,
Best Regards,
Helen
Helen Littlewood –
Efficient and helpful, thank you. – Any comments?
- 10/10 – Please rate your support experience
- 10/10 – How satisfied are you that your problem has been resolved?
Ollie Brown – 25/01/2019
as usual V Good – Any comments?
- 10/10 – Please rate your support experience
- 10/10 – How satisfied are you that your problem has been resolved?
Mike – 25/01/2019
- 9/10 – Please rate your support experience
- 9/10 – How satisfied are you that your problem has been resolved?
Mike – 24/01/2019
Very fast at sorting the issue, thank you – Any comments?
- 10/10 – Please rate your support experience
- 10/10 – How satisfied are you that your problem has been resolved?
Gary – 24/01/2019
- 10/10 – Please rate your support experience
- 10/10 – How satisfied are you that your problem has been resolved?
dnorcott – 24/01/2019
- 7/10 – Please rate your support experience
- 7/10 – How satisfied are you that your problem has been resolved?
CHRISTINE – 24/01/2019
AS ALWAYS QUICK AND EFFICIENT – Any comments?
- 10/10 – Please rate your support experience
- 10/10 – How satisfied are you that your problem has been resolved?
ANDREW OLIVER – 24/01/2019
- 10/10 – Please rate your support experience
- 10/10 – How satisfied are you that your problem has been resolved?
Emma Davison – 24/01/2019
- 10/10 – Please rate your support experience
- 10/10 – How satisfied are you that your problem has been resolved?
David Keenan – 23/01/2019
Very Good – Any comments?
- 10/10 – Please rate your support experience
- 10/10 – How satisfied are you that your problem has been resolved?
D Potter – 22/01/2019
- 9/10 – Please rate your support experience
- 10/10 – How satisfied are you that your problem has been resolved?
Toby Collis – 22/01/2019
- 10/10 – Please rate your support experience
- 10/10 – How satisfied are you that your problem has been resolved?
Dan Langford – 22/01/2019
- 9/10 – Please rate your support experience
- 10/10 – How satisfied are you that your problem has been resolved?
Margaret Moore – 21/01/2019
Thanks Scot..... – Any comments?
- 10/10 – Please rate your support experience
- 10/10 – How satisfied are you that your problem has been resolved?
Dr D Wright – 21/01/2019
- 10/10 – Please rate your support experience
- 10/10 – How satisfied are you that your problem has been resolved?
Gerry Langley – 21/01/2019
Sorted issues quickly and efficiently as usual! – Any comments?
- 10/10 – Please rate your support experience
- 10/10 – How satisfied are you that your problem has been resolved?
Judith Youll – 21/01/2019
- 10/10 – Please rate your support experience
- 10/10 – How satisfied are you that your problem has been resolved?
David Leighton – 21/01/2019
grt – Any comments?
- 10/10 – Please rate your support experience
- 10/10 – How satisfied are you that your problem has been resolved?
dave bootle – 18/01/2019
still under investigation – Any comments?
- 10/10 – Please rate your support experience
David Leighton – 18/01/2019
WELL DONE – Any comments?
- 10/10 – Please rate your support experience
- 10/10 – How satisfied are you that your problem has been resolved?
DAVE LOGAN – 18/01/2019
- 10/10 – Please rate your support experience
- 10/10 – How satisfied are you that your problem has been resolved?
Sharon Langridge – 18/01/2019
Fast, professional service. Thank you. – Any comments?
- 9/10 – Please rate your support experience
- 10/10 – How satisfied are you that your problem has been resolved?
Claire Farrell – 17/01/2019
- 10/10 – Please rate your support experience
- 10/10 – How satisfied are you that your problem has been resolved?
David Keenan – 17/01/2019
- 10/10 – Please rate your support experience
- 10/10 – How satisfied are you that your problem has been resolved?
Alan Taylor – 17/01/2019
- 10/10 – Please rate your support experience
- 10/10 – How satisfied are you that your problem has been resolved?
Kangsheng Liu – 17/01/2019
Ethan was very helpful – Any comments?
- 10/10 – Please rate your support experience
- 10/10 – How satisfied are you that your problem has been resolved?
Matt Mavir – 17/01/2019
- 10/10 – Please rate your support experience
- 10/10 – How satisfied are you that your problem has been resolved?
david P norcott – 17/01/2019
The engineer dealt with the issue efficiently and promptly and explained all issues. – Any comments?
- 10/10 – Please rate your support experience
- 10/10 – How satisfied are you that your problem has been resolved?
Chris Long – 17/01/2019
grt – Any comments?
- 9/10 – Please rate your support experience
- 9/10 – How satisfied are you that your problem has been resolved?
dave bootle – 17/01/2019
- 10/10 – Please rate your support experience
- 10/10 – How satisfied are you that your problem has been resolved?
Karl Iveson – 16/01/2019
- 10/10 – Please rate your support experience
- 10/10 – How satisfied are you that your problem has been resolved?
Andy Rutter – 16/01/2019
- 10/10 – Please rate your support experience
- 10/10 – How satisfied are you that your problem has been resolved?
lisa – 16/01/2019
- 10/10 – Please rate your support experience
- 10/10 – How satisfied are you that your problem has been resolved?
Daryl Cross – 16/01/2019
- 7/10 – Please rate your support experience
- 9/10 – How satisfied are you that your problem has been resolved?
lucywoolley – 16/01/2019
- 9/10 – Please rate your support experience
- 9/10 – How satisfied are you that your problem has been resolved?
Quentin Onyango – 16/01/2019
- 10/10 – Please rate your support experience
- 10/10 – How satisfied are you that your problem has been resolved?
david ramshaw – 15/01/2019
Call was a little later than scheduled, so gave 9 instead of 10! – Any comments?
- 9/10 – Please rate your support experience
- 10/10 – How satisfied are you that your problem has been resolved?
Toby Collis – 15/01/2019
- 10/10 – Please rate your support experience
- 10/10 – How satisfied are you that your problem has been resolved?
CLAIRE DONNELLY – 15/01/2019
very helpful – Any comments?
- 10/10 – Please rate your support experience
- 10/10 – How satisfied are you that your problem has been resolved?
christine – 14/01/2019
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