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philip clarke – 23/02/2026

Ivo was very helpful and managed to resolve the issue quickly and with a very friendly manner – Any comments?

10/10 – Please rate your support experience
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Michelle Rain-Gosling – 23/02/2026

10/10 – Please rate your support experience
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Leanne Malseed – 23/02/2026

Very helpfull! – Any comments?

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Tina Brosnan – 23/02/2026

Quick & efficient – Any comments?

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Sharon Davidson – 23/02/2026

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Matt – 20/02/2026

Gareth was awesome, quick and helpful – Any comments?

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Andy – 19/02/2026

8/10 – Please rate your support experience
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catherine – 19 Feb 26

Very polite and professional help from Dave. – Any comments?

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Steve Brooks – 19 Feb 26

I had an urgent issue which was dealt with really quickly, so grateful - thank you! – Any comments?

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Carole Richards – 19 Feb 26

Friendly and helpful – Any comments?

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Sarah Read – 19 Feb 26

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Debbie Thompson – 18 Feb 26

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Neil Rooney – 18 Feb 26

Gareth was helpful and explained what he was looking for and why. – Any comments?

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Debra Phillips – 18 Feb 26

10/10 – Please rate your support experience
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Joe – 18 Feb 26

10/10 – Please rate your support experience
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Oliver Haynes – 18 Feb 26

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Anna – 18 Feb 26

Alan showed exceptional patience and provided an excellent service – Any comments?

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Sue Taylor – 17 Feb 26

10/10 – Please rate your support experience
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Heather Carmichael – 16 Feb 26

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Claire Concannon – 16 Feb 26

10/10 – Please rate your support experience
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Neil – 16 Feb 26

Fast solution to my issue with a corrupted file on excel - Thank you – Any comments?

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jayne – 16 Feb 26

10/10 – Please rate your support experience
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Jennifer Darwen – 13 Feb 26

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Loraine Holding – 13 Feb 26

10/10 – Please rate your support experience
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Ian High – 13 Feb 26

Gareth was really helpful and got the problem sorted quickly. – Any comments?

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Angie Woodburn – 13 Feb 26

excellent service and solution – Any comments?

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michael winship – 13 Feb 26

10/10 – Please rate your support experience
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amy – 12 Feb 26

Thanks so much for the help! – Any comments?

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Lottie Needham – 12 Feb 26

I seem to have been hogging nearly everyone in your department this week for different problems encountered as a result of the new VPN and how it affects those who work from home like me. Today it was Alan who came to my rescue and had the issue sorted within a few minutes - hopefully this time no more changes in the system will be inserted which might cause issues again. – Any comments?

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Brian Johnson – 12 Feb 26

10/10 – Please rate your support experience
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Steve Page – 12 Feb 26

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Jessica Watkinson – 12 Feb 26

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Tara – 12 Feb 26

thanks Alan – Any comments?

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calvin lee – 12 Feb 26

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Laura – 12 Feb 26

10/10 – Please rate your support experience
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Mark Appleton – 12 Feb 26

Great response and super-helpful, as always! – Any comments?

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Claire Toogood – 11 Feb 26

10/10 – Please rate your support experience
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Maria Iozzi – 11 Feb 26

10/10 – Please rate your support experience
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john williamson – 11 Feb 26

10/10 – Please rate your support experience
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Claire Concannon – 11 Feb 26

10/10 – Please rate your support experience
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Julie Scott – 11 Feb 26

Aaron was a great help, he resolved my printing issues quickly without any interruption to my day. Thank you! – Any comments?

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Carole Richards – 11 Feb 26

10/10 – Please rate your support experience
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Stacey Ashe – 11 Feb 26

all good thank you - responsive and helpful – Any comments?

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Amita Radia – 11 Feb 26

10/10 – Please rate your support experience
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Amy – 11 Feb 26

As always, they helped me out and fix the problem! – Any comments?

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Yeganeh – 10 Feb 26

Gareth sorted my teams problem out straightaway so I think your score card needs to increase to say 15 which I would have given, – Any comments?

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Brian Johnson – 10 Feb 26

10/10 – Please rate your support experience
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Karen Williams – 10 Feb 26

Gareth jumped me up the queue and manged to install the new VPN literally within a couple of minutes and then took time to let me test it out so hopefully I will be OK when next logging in. Gareth showed me a way to get where I needed with only 2 "clicks" of the screen on the bottom bar - 1 to get in and 1 to change the settings which was a lot easier than the several screens the IT dept had sent in a full page email over the weekend. A definite 11/10 for Gareth. – Any comments?

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Brian Johnson – 10 Feb 26

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diana dunbar – 10 Feb 26

Transcendit Reviews

Based on 13765 reviews and 13758 ratings our customers rate us 9.8/10.

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