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Transcendit Reviews

Based on 12155 reviews and 12148 ratings our customers rate us 9.8/10.

Engineer: Scott Dewing was very efficient, very helpful. – Any comments?

  • 10/10 – Please rate your support experience
  • 10/10 – How satisfied are you that your problem has been resolved?

25/05/2023

Support Agent: Alan Common thoughtful, calm support and help. Much appreciated and highly recommended – Any comments?

  • 10/10 – Please rate your support experience
  • 9/10 – How satisfied are you that your problem has been resolved?

24/05/2023

Engineer: Scott Dewing Great help, quick and efficient. Thanks. – Any comments?

  • 10/10 – Please rate your support experience
  • 10/10 – How satisfied are you that your problem has been resolved?

24/05/2023

Engineer : Scott Dewing. Very helpful! – Any comments?

  • 10/10 – Please rate your support experience
  • 10/10 – How satisfied are you that your problem has been resolved?

23/05/2023

engineer : Alan – Any comments?

  • 10/10 – Please rate your support experience
  • 10/10 – How satisfied are you that your problem has been resolved?

23/05/2023

Engineer: Stefan – Any comments?

  • 10/10 – Please rate your support experience
  • 10/10 – How satisfied are you that your problem has been resolved?

23/05/2023

Engineer: Stefan Great quick service as usual! – Any comments?

  • 10/10 – Please rate your support experience
  • 10/10 – How satisfied are you that your problem has been resolved?

22/05/2023

  • 10/10 – Please rate your support experience
  • 10/10 – How satisfied are you that your problem has been resolved?

17/05/2023

Engineer: Stefan – Any comments?

  • 10/10 – Please rate your support experience
  • 10/10 – How satisfied are you that your problem has been resolved?

17/05/2023

Alan sorted my email/365 account so I could send emails again. – Any comments?

  • 10/10 – Please rate your support experience
  • 10/10 – How satisfied are you that your problem has been resolved?

16/05/2023

Your Engineer: Alan Common – Any comments?

  • 9/10 – Please rate your support experience
  • 10/10 – How satisfied are you that your problem has been resolved?

16/05/2023

My engineer today was David Wong – Any comments?

  • 10/10 – Please rate your support experience
  • 10/10 – How satisfied are you that your problem has been resolved?

15/05/2023

Quick and efficient – Any comments?

  • 10/10 – Please rate your support experience
  • 10/10 – How satisfied are you that your problem has been resolved?

11/05/2023

  • 8/10 – Please rate your support experience
  • 8/10 – How satisfied are you that your problem has been resolved?

11/05/2023

very helpful – Any comments?

  • 10/10 – Please rate your support experience
  • 10/10 – How satisfied are you that your problem has been resolved?

10/05/2023

  • 10/10 – Please rate your support experience
  • 10/10 – How satisfied are you that your problem has been resolved?

05/05/2023

My engineer today was Dave Park. Initial speed of response to raising issue was excellent. Dave was very knowledgeable and quickly identified and resolved the issue. Additionally, he also helped me with another unrelated query / issue I raised on the call. Very satisfied with a great service overall – Any comments?

  • 10/10 – Please rate your support experience
  • 10/10 – How satisfied are you that your problem has been resolved?

04/05/2023

Giving myself 10s because i'm a legend! I performed the perfect battery replacement without assistance – Any comments?

  • 10/10 – Please rate your support experience
  • 10/10 – How satisfied are you that your problem has been resolved?

04/05/2023

  • 10/10 – Please rate your support experience
  • 10/10 – How satisfied are you that your problem has been resolved?

04/05/2023

  • 10/10 – Please rate your support experience
  • 10/10 – How satisfied are you that your problem has been resolved?

04/05/2023

Jon, sorted the problem and gave additional advise moving forward. – Any comments?

  • 10/10 – Please rate your support experience
  • 10/10 – How satisfied are you that your problem has been resolved?

03/05/2023

Your engineer was Dave Park. – Any comments?

  • 10/10 – Please rate your support experience
  • 10/10 – How satisfied are you that your problem has been resolved?

02/05/2023

Completed problem on same day unable to use scanner – Any comments?

  • 10/10 – Please rate your support experience
  • 10/10 – How satisfied are you that your problem has been resolved?

26/04/2023

  • 10/10 – Please rate your support experience
  • 10/10 – How satisfied are you that your problem has been resolved?

26/04/2023

Always quick to respond and happy to help – Any comments?

  • 10/10 – Please rate your support experience
  • 10/10 – How satisfied are you that your problem has been resolved?

26/04/2023

An absolute first class service. My problem was sorted swiftly and efficiently - thankyou Stephan :) – Any comments?

  • 10/10 – Please rate your support experience
  • 10/10 – How satisfied are you that your problem has been resolved?

26/04/2023

  • 10/10 – Please rate your support experience
  • 10/10 – How satisfied are you that your problem has been resolved?

25/04/2023

Very helpful support, quick and efficient, all I needed to be back on track with my day! – Any comments?

  • 10/10 – Please rate your support experience
  • 10/10 – How satisfied are you that your problem has been resolved?

25/04/2023

great service – Any comments?

  • 10/10 – Please rate your support experience
  • 10/10 – How satisfied are you that your problem has been resolved?

25/04/2023

Thank you for your help, Jon! Speedy, friendly and efficient as always! – Any comments?

  • 10/10 – Please rate your support experience
  • 10/10 – How satisfied are you that your problem has been resolved?

20/04/2023

Jon is fab as always but obviously I am the best it guardian Transcendit have ever worked with, Dave is an absolute legend. Both need to remember to take breaks and eat lunch! – Any comments?

  • 10/10 – Please rate your support experience
  • 10/10 – How satisfied are you that your problem has been resolved?

20/04/2023

David Wong was very helpful and quick to solve my small issues – Any comments?

  • 10/10 – Please rate your support experience
  • 10/10 – How satisfied are you that your problem has been resolved?

19/04/2023

  • 10/10 – Please rate your support experience
  • 10/10 – How satisfied are you that your problem has been resolved?

19/04/2023

Excellent service! – Any comments?

  • 10/10 – Please rate your support experience
  • 10/10 – How satisfied are you that your problem has been resolved?

19/04/2023

  • 10/10 – Please rate your support experience
  • 10/10 – How satisfied are you that your problem has been resolved?

19/04/2023

  • 10/10 – Please rate your support experience
  • 10/10 – How satisfied are you that your problem has been resolved?

18/04/2023

Installation issues swiftly addressed with minimal disruption - really appreciate the swift response and rectification of the problem. – Any comments?

  • 10/10 – Please rate your support experience
  • 10/10 – How satisfied are you that your problem has been resolved?

18/04/2023

  • 10/10 – Please rate your support experience
  • 10/10 – How satisfied are you that your problem has been resolved?

18/04/2023

Dave Park. – Any comments?

  • 10/10 – How satisfied are you that your problem has been resolved?

17/04/2023

Very quick and efficient! – Any comments?

  • 10/10 – Please rate your support experience
  • 10/10 – How satisfied are you that your problem has been resolved?

13/04/2023

Professional help which resolved a problem beyond my computer skills. – Any comments?

  • 10/10 – Please rate your support experience
  • 10/10 – How satisfied are you that your problem has been resolved?

13/04/2023

Great service - as always! – Any comments?

  • 10/10 – Please rate your support experience
  • 10/10 – How satisfied are you that your problem has been resolved?

11/04/2023

Alan fully explained what he needed to do, although there was the complicating factor of Leap. He tried a couple of different things to resolve the issue which eventually worked. Very helpful and efficient. – Any comments?

  • 10/10 – Please rate your support experience
  • 10/10 – How satisfied are you that your problem has been resolved?

05/04/2023

  • 10/10 – Please rate your support experience
  • 10/10 – How satisfied are you that your problem has been resolved?

04/04/2023

Your engineer was Jon. Sorted RDS error in a couple of mins – Any comments?

  • 9/10 – Please rate your support experience
  • 9/10 – How satisfied are you that your problem has been resolved?

03/04/2023

Jon exercised endless patience and knowledge to resolve the issues I have had. I strongly commend his performance. – Any comments?

  • 10/10 – Please rate your support experience
  • 10/10 – How satisfied are you that your problem has been resolved?

03/04/2023

Your engineer today was Dave Park. – Any comments?

  • 10/10 – Please rate your support experience
  • 10/10 – How satisfied are you that your problem has been resolved?

03/04/2023

  • 10/10 – Please rate your support experience
  • 10/10 – How satisfied are you that your problem has been resolved?

31/03/2023

Needed to be able to print from iPad to an elderly/old printer. John Tarala exercised the patience of a Transcendit star and tried every possible avenue to get a result, not helped by the intent dropping out at critical times of the exercise! A thoroughly good act of support and patience by Jon which is greatly appreciated. – Any comments?

  • 10/10 – Please rate your support experience
  • 10/10 – How satisfied are you that your problem has been resolved?

30/03/2023

Alan was very friendly, helpful and resolved the problem quickly. Much appreciated – Any comments?

  • 10/10 – Please rate your support experience
  • 10/10 – How satisfied are you that your problem has been resolved?

30/03/2023

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