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Transcendit Reviews

Based on 12165 reviews and 12158 ratings our customers rate us 9.8/10.

  • 9/10 – Please rate your support experience
  • 9/10 – How satisfied are you that your problem has been resolved?

19/08/2016

Great stuff, thank you Dave P! – Any comments?

  • 10/10 – Please rate your support experience
  • 10/10 – How satisfied are you that your problem has been resolved?

17/08/2016

  • 10/10 – Please rate your support experience
  • 10/10 – How satisfied are you that your problem has been resolved?

17/08/2016

  • 10/10 – Please rate your support experience
  • 10/10 – How satisfied are you that your problem has been resolved?

17/08/2016

  • 10/10 – Please rate your support experience
  • 10/10 – How satisfied are you that your problem has been resolved?

17/08/2016

  • 10/10 – Please rate your support experience
  • 10/10 – How satisfied are you that your problem has been resolved?

17/08/2016

  • 10/10 – Please rate your support experience
  • 10/10 – How satisfied are you that your problem has been resolved?

16/08/2016

Great service, fixed the problem for me. Thanks – Any comments?

  • 10/10 – Please rate your support experience
  • 10/10 – How satisfied are you that your problem has been resolved?

16/08/2016

  • 9/10 – Please rate your support experience
  • 9/10 – How satisfied are you that your problem has been resolved?

16/08/2016

Helpful as ever – Any comments?

  • 10/10 – Please rate your support experience
  • 10/10 – How satisfied are you that your problem has been resolved?

16/08/2016

  • 9/10 – Please rate your support experience
  • 9/10 – How satisfied are you that your problem has been resolved?

15/08/2016

  • 10/10 – Please rate your support experience
  • 8/10 – How satisfied are you that your problem has been resolved?

15/08/2016

  • 10/10 – Please rate your support experience
  • 10/10 – How satisfied are you that your problem has been resolved?

15/08/2016

  • 10/10 – Please rate your support experience
  • 10/10 – How satisfied are you that your problem has been resolved?

15/08/2016

Nick is excellent – Any comments?

  • 10/10 – Please rate your support experience
  • 10/10 – How satisfied are you that your problem has been resolved?

15/08/2016

Always excellent support – Any comments?

  • 10/10 – Please rate your support experience
  • 10/10 – How satisfied are you that your problem has been resolved?

15/08/2016

  • 10/10 – Please rate your support experience
  • 10/10 – How satisfied are you that your problem has been resolved?

15/08/2016

  • 10/10 – Please rate your support experience
  • 10/10 – How satisfied are you that your problem has been resolved?

11/08/2016

very quick and helpful – Any comments?

  • 10/10 – Please rate your support experience
  • 10/10 – How satisfied are you that your problem has been resolved?

11/08/2016

  • 10/10 – Please rate your support experience
  • 10/10 – How satisfied are you that your problem has been resolved?

10/08/2016

as ever! Great team, together with Neal at this end - thank you. – Any comments?

  • 10/10 – Please rate your support experience
  • 10/10 – How satisfied are you that your problem has been resolved?

10/08/2016

great efficient service as always – Any comments?

  • 10/10 – Please rate your support experience
  • 10/10 – How satisfied are you that your problem has been resolved?

10/08/2016

  • 10/10 – Please rate your support experience
  • 10/10 – How satisfied are you that your problem has been resolved?

10/08/2016

Extremely prompt and helpful service, as always. – Any comments?

  • 10/10 – Please rate your support experience
  • 10/10 – How satisfied are you that your problem has been resolved?

10/08/2016

Excellent, thorough and professional – Any comments?

  • 10/10 – Please rate your support experience
  • 10/10 – How satisfied are you that your problem has been resolved?

10/08/2016

  • 10/10 – Please rate your support experience
  • 10/10 – How satisfied are you that your problem has been resolved?

09/08/2016

  • 10/10 – Please rate your support experience
  • 10/10 – How satisfied are you that your problem has been resolved?

09/08/2016

Nah not really. – Any comments?

  • 10/10 – Please rate your support experience
  • 10/10 – How satisfied are you that your problem has been resolved?

09/08/2016

  • 9/10 – Please rate your support experience
  • 10/10 – How satisfied are you that your problem has been resolved?

09/08/2016

  • 10/10 – Please rate your support experience
  • 10/10 – How satisfied are you that your problem has been resolved?

09/08/2016

Brilliant and very patient – Any comments?

  • 10/10 – Please rate your support experience
  • 10/10 – How satisfied are you that your problem has been resolved?

08/08/2016

  • 10/10 – Please rate your support experience
  • 10/10 – How satisfied are you that your problem has been resolved?

08/08/2016

  • 10/10 – Please rate your support experience
  • 10/10 – How satisfied are you that your problem has been resolved?

08/08/2016

Very pleased with the problem being resolved but again had to contact them again as they said they would get back to me but waited 2hours – Any comments?

  • 10/10 – Please rate your support experience
  • 10/10 – How satisfied are you that your problem has been resolved?

05/08/2016

Person’s avatar

Thanks for your feedback Deborah, feedback is really helpful for us. I apologise about the delay; I've spoken to the engineer who was looking into this. Sometimes when a problem is logged we need to look into it and discuss with another member of the team. Although we weren’t in contact or connected to your machine we were looking into the issue, I believe the problem turned out to be something different to what was first reported & was rectified as soon as we established the cause of the issue. We do try to get all customers issues resolved as soon as we can however sometimes it requires some behind the scenes research & discussions to resolve them properly. Hopefully next time it’s an issue that we can resolve more promptly. --
Please don't hesitate to contact me if you would like to discuss this further.
Best Regards,
Helen Littlewood

Helen Littlewood –

  • 10/10 – Please rate your support experience
  • 6/10 – How satisfied are you that your problem has been resolved?

05/08/2016

  • 10/10 – Please rate your support experience
  • 10/10 – How satisfied are you that your problem has been resolved?

04/08/2016

  • 10/10 – Please rate your support experience
  • 10/10 – How satisfied are you that your problem has been resolved?

03/08/2016

  • 10/10 – Please rate your support experience
  • 10/10 – How satisfied are you that your problem has been resolved?

03/08/2016

Computer not working at speed it was prior to being upgraded to windows 10 and current problem giving areas of the screen that cannot be seen nor used with cursor preventing files and icons from being used correctly. The temporary fix is to down grade to windows 8 as previous. – Any comments?

  • 5/10 – Please rate your support experience
  • 0/10 – How satisfied are you that your problem has been resolved?

03/08/2016

  • 10/10 – Please rate your support experience
  • 10/10 – How satisfied are you that your problem has been resolved?

03/08/2016

  • 10/10 – Please rate your support experience
  • 10/10 – How satisfied are you that your problem has been resolved?

03/08/2016

  • 10/10 – Please rate your support experience
  • 10/10 – How satisfied are you that your problem has been resolved?

03/08/2016

  • 10/10 – Please rate your support experience
  • 10/10 – How satisfied are you that your problem has been resolved?

03/08/2016

  • 10/10 – Please rate your support experience
  • 10/10 – How satisfied are you that your problem has been resolved?

02/08/2016

All provides an excellent service – Any comments?

  • 10/10 – Please rate your support experience
  • 10/10 – How satisfied are you that your problem has been resolved?

02/08/2016

  • 10/10 – Please rate your support experience
  • 10/10 – How satisfied are you that your problem has been resolved?

02/08/2016

  • 10/10 – Please rate your support experience
  • 10/10 – How satisfied are you that your problem has been resolved?

02/08/2016

Didn't find what I was looking for but was most appreciative that you were able to connect me to our backup drive remote;y to try to find a file I needed in London! Very impressed even if I didn't find it. – Any comments?

  • 10/10 – Please rate your support experience
  • 10/10 – How satisfied are you that your problem has been resolved?

02/08/2016

  • 10/10 – Please rate your support experience
  • 10/10 – How satisfied are you that your problem has been resolved?

02/08/2016

  • 10/10 – Please rate your support experience
  • 10/10 – How satisfied are you that your problem has been resolved?

02/08/2016

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