Service support was great - once I actually reached it. Phoned the helpline around 8.15 this morning to be told it didn't open until 8.30. Phoned back after 8.30 to then get a message saying the techs didn't start until 9!! Then when I phoned back after 9 I got no answer. I emailed the support helpline and somebody got in touch with me around 10.30. The tech in question was very friendly and helpful, and got the issue fixed really quickly. – Any comments?

• 7/10 – Please rate your support experience
• 10/10 – How satisfied are you that your problem has been resolved?