- 7/10 – Please rate your support experience
- 6/10 – How satisfied are you that your problem has been resolved?
Rick – 25/05/2016
Contacted the customer and had a conversation about the issues. It turns out that the poor feedback was due to a laptop that was purchased independantly not working correctly with the customer systems. We could have advised of this prior to purchase had we been consulted. Issue is now solved and the customer is happy.
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Helen Littlewood
Helen Littlewood –