The telephone line was terrible – Any comments?
- 7/10 – Please rate your support experience
- 9/10 – How satisfied are you that your problem has been resolved?
Michael Hodgson – 02/03/2016
Hi Michael,
Apologies for the quality of the phone call. I've looked into that and found that it was the engineer's headset at fault. We've swapped this and quality is now back to normal.
Thank you for bringing this to our attention.
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Helen Littlewood
Helen Littlewood –