Transcendit Reviews
Por medio de 12611 valoraciones y 12604 calificaciones, nuestros clientes nos valoran 9.8/10.
The problem is my station can't be remotely accessed so requires a visit. The engineer was good, but couldn't rectify the problems. I have lost all my inboxes and can't connect to Sage. – Any comments?
- 5/10 – Please rate your support experience
- 0/10 – How satisfied are you that your problem has been resolved?
Helen Cameron – 04 Feb 19
Excellent service. Thank-you! – Any comments?
- 10/10 – Please rate your support experience
- 10/10 – How satisfied are you that your problem has been resolved?
Janet – 01 Feb 19
- 10/10 – Please rate your support experience
- 10/10 – How satisfied are you that your problem has been resolved?
Diane Howcroft – 01 Feb 19
- 10/10 – Please rate your support experience
- 10/10 – How satisfied are you that your problem has been resolved?
Richard Ward – 01 Feb 19
Thank you Ewan – Any comments?
- 10/10 – Please rate your support experience
- 10/10 – How satisfied are you that your problem has been resolved?
Catherine Taylor-Wilson – 01 Feb 19
Called straight away and sorted my problem out very quickly and thoroughly. – Any comments?
- 10/10 – Please rate your support experience
- 10/10 – How satisfied are you that your problem has been resolved?
Rebecca Townend – 01 Feb 19
- 10/10 – Please rate your support experience
- 10/10 – How satisfied are you that your problem has been resolved?
Duncan Bruce – 01 Feb 19
- 9/10 – Please rate your support experience
- 9/10 – How satisfied are you that your problem has been resolved?
Lynne Hodgson – 01 Feb 19
- 10/10 – Please rate your support experience
- 10/10 – How satisfied are you that your problem has been resolved?
Richard Ward – 31 Jan 19
- 8/10 – Please rate your support experience
- 8/10 – How satisfied are you that your problem has been resolved?
malcolm – 31 Jan 19
- 10/10 – Please rate your support experience
- 10/10 – How satisfied are you that your problem has been resolved?
Sam Brown – 31 Jan 19
early days – Any comments?
- 8/10 – Please rate your support experience
- 5/10 – How satisfied are you that your problem has been resolved?
malcolm – 31 Jan 19
- 10/10 – Please rate your support experience
- 10/10 – How satisfied are you that your problem has been resolved?
kay – 31 Jan 19
Thanks Scott... – Any comments?
- 10/10 – Please rate your support experience
- 10/10 – How satisfied are you that your problem has been resolved?
Richard Barrett – 30 Jan 19
- 10/10 – Please rate your support experience
- 10/10 – How satisfied are you that your problem has been resolved?
James Forsythe – 30 Jan 19
- 10/10 – Please rate your support experience
- 10/10 – How satisfied are you that your problem has been resolved?
kevin – 30 Jan 19
- 10/10 – Please rate your support experience
- 10/10 – How satisfied are you that your problem has been resolved?
David Pickard – 29 Jan 19
- 10/10 – Please rate your support experience
- 10/10 – How satisfied are you that your problem has been resolved?
Craig Clement – 28 Jan 19
- 10/10 – Please rate your support experience
Peter Maughan – 28 Jan 19
- 1/10 – Please rate your support experience
- 1/10 – How satisfied are you that your problem has been resolved?
brenda gibson – 28 Jan 19
Good Morning Brenda,
I hope you’re well and had a nice weekend.
I’m just following up on some very low feedback we have received for an issue we are looking at for you. I can see that the problem is slow Office Applications. I can see from the ticket that Stefan logged on to the machine but the problem was not there while we were logged on so we couldn’t see it happening and therefore we can’t rectify it.
The ticket is currently open and set to ‘waiting on customer’ so that you can call us when it happens again and hopefully the next time we get connected we can see it happening.
Please could you spare some time either over the phone or by reply to let me know more about the 1 out of 10 scored for support experience? We really appreciate feedback from our customers and as our average scores are 9.8/10 something that is so low worries us and I’d like to find out more.
Many thanks in advance,
Best Regards,
Helen
Helen Littlewood –
Efficient and helpful, thank you. – Any comments?
- 10/10 – Please rate your support experience
- 10/10 – How satisfied are you that your problem has been resolved?
Ollie Brown – 25 Jan 19
as usual V Good – Any comments?
- 10/10 – Please rate your support experience
- 10/10 – How satisfied are you that your problem has been resolved?
Mike – 25 Jan 19
- 9/10 – Please rate your support experience
- 9/10 – How satisfied are you that your problem has been resolved?
Mike – 24 Jan 19
Very fast at sorting the issue, thank you – Any comments?
- 10/10 – Please rate your support experience
- 10/10 – How satisfied are you that your problem has been resolved?
Gary – 24 Jan 19
- 10/10 – Please rate your support experience
- 10/10 – How satisfied are you that your problem has been resolved?
dnorcott – 24 Jan 19
- 7/10 – Please rate your support experience
- 7/10 – How satisfied are you that your problem has been resolved?
CHRISTINE – 24 Jan 19
AS ALWAYS QUICK AND EFFICIENT – Any comments?
- 10/10 – Please rate your support experience
- 10/10 – How satisfied are you that your problem has been resolved?
ANDREW OLIVER – 24 Jan 19
- 10/10 – Please rate your support experience
- 10/10 – How satisfied are you that your problem has been resolved?
Emma Davison – 24 Jan 19
- 10/10 – Please rate your support experience
- 10/10 – How satisfied are you that your problem has been resolved?
David Keenan – 23 Jan 19
Very Good – Any comments?
- 10/10 – Please rate your support experience
- 10/10 – How satisfied are you that your problem has been resolved?
D Potter – 22 Jan 19
- 9/10 – Please rate your support experience
- 10/10 – How satisfied are you that your problem has been resolved?
Toby Collis – 22 Jan 19
- 10/10 – Please rate your support experience
- 10/10 – How satisfied are you that your problem has been resolved?
Dan Langford – 22 Jan 19
- 9/10 – Please rate your support experience
- 10/10 – How satisfied are you that your problem has been resolved?
Margaret Moore – 21 Jan 19
Thanks Scot..... – Any comments?
- 10/10 – Please rate your support experience
- 10/10 – How satisfied are you that your problem has been resolved?
Dr D Wright – 21 Jan 19
- 10/10 – Please rate your support experience
- 10/10 – How satisfied are you that your problem has been resolved?
Gerry Langley – 21 Jan 19
Sorted issues quickly and efficiently as usual! – Any comments?
- 10/10 – Please rate your support experience
- 10/10 – How satisfied are you that your problem has been resolved?
Judith Youll – 21 Jan 19
- 10/10 – Please rate your support experience
- 10/10 – How satisfied are you that your problem has been resolved?
David Leighton – 21 Jan 19
grt – Any comments?
- 10/10 – Please rate your support experience
- 10/10 – How satisfied are you that your problem has been resolved?
dave bootle – 18 Jan 19
still under investigation – Any comments?
- 10/10 – Please rate your support experience
David Leighton – 18 Jan 19
WELL DONE – Any comments?
- 10/10 – Please rate your support experience
- 10/10 – How satisfied are you that your problem has been resolved?
DAVE LOGAN – 18 Jan 19
- 10/10 – Please rate your support experience
- 10/10 – How satisfied are you that your problem has been resolved?
Sharon Langridge – 18 Jan 19
Fast, professional service. Thank you. – Any comments?
- 9/10 – Please rate your support experience
- 10/10 – How satisfied are you that your problem has been resolved?
Claire Farrell – 17 Jan 19
- 10/10 – Please rate your support experience
- 10/10 – How satisfied are you that your problem has been resolved?
David Keenan – 17 Jan 19
- 10/10 – Please rate your support experience
- 10/10 – How satisfied are you that your problem has been resolved?
Alan Taylor – 17 Jan 19
- 10/10 – Please rate your support experience
- 10/10 – How satisfied are you that your problem has been resolved?
Kangsheng Liu – 17 Jan 19
Ethan was very helpful – Any comments?
- 10/10 – Please rate your support experience
- 10/10 – How satisfied are you that your problem has been resolved?
Matt Mavir – 17 Jan 19
- 10/10 – Please rate your support experience
- 10/10 – How satisfied are you that your problem has been resolved?
david P norcott – 17 Jan 19
The engineer dealt with the issue efficiently and promptly and explained all issues. – Any comments?
- 10/10 – Please rate your support experience
- 10/10 – How satisfied are you that your problem has been resolved?
Chris Long – 17 Jan 19
grt – Any comments?
- 9/10 – Please rate your support experience
- 9/10 – How satisfied are you that your problem has been resolved?
dave bootle – 17 Jan 19
- 10/10 – Please rate your support experience
- 10/10 – How satisfied are you that your problem has been resolved?
Karl Iveson – 16 Jan 19
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CustomerSure presenta estas valoraciones de forma independiente en nombre de Transcendit, la cual desea mostrar las auténticas opiniones de sus clientes.