Transcendit reviews and feedback - independently hosted by CustomerSure

10/10 – Please rate your support experience
10/10 – How satisfied are you that your problem has been resolved?

kay – 01/31/2019

Thanks Scott... – Any comments?

10/10 – Please rate your support experience
10/10 – How satisfied are you that your problem has been resolved?

Richard Barrett – 01/30/2019

10/10 – Please rate your support experience
10/10 – How satisfied are you that your problem has been resolved?

James Forsythe – 01/30/2019

10/10 – Please rate your support experience
10/10 – How satisfied are you that your problem has been resolved?

kevin – 01/30/2019

10/10 – Please rate your support experience
10/10 – How satisfied are you that your problem has been resolved?

David Pickard – 01/29/2019

10/10 – Please rate your support experience
10/10 – How satisfied are you that your problem has been resolved?

Craig Clement – 01/28/2019

10/10 – Please rate your support experience

Peter Maughan – 01/28/2019

1/10 – Please rate your support experience
1/10 – How satisfied are you that your problem has been resolved?

brenda gibson – 01/28/2019

Good Morning Brenda,

I hope you’re well and had a nice weekend.

I’m just following up on some very low feedback we have received for an issue we are looking at for you. I can see that the problem is slow Office Applications. I can see from the ticket that Stefan logged on to the machine but the problem was not there while we were logged on so we couldn’t see it happening and therefore we can’t rectify it.

The ticket is currently open and set to ‘waiting on customer’ so that you can call us when it happens again and hopefully the next time we get connected we can see it happening.

Please could you spare some time either over the phone or by reply to let me know more about the 1 out of 10 scored for support experience? We really appreciate feedback from our customers and as our average scores are 9.8/10 something that is so low worries us and I’d like to find out more.

Many thanks in advance,

Best Regards,

Helen

Helen Littlewood – 01/28/2019

Efficient and helpful, thank you. – Any comments?

10/10 – Please rate your support experience
10/10 – How satisfied are you that your problem has been resolved?

Ollie Brown – 01/25/2019

as usual V Good – Any comments?

10/10 – Please rate your support experience
10/10 – How satisfied are you that your problem has been resolved?

Mike – 01/25/2019

9/10 – Please rate your support experience
9/10 – How satisfied are you that your problem has been resolved?

Mike – 01/24/2019

Very fast at sorting the issue, thank you – Any comments?

10/10 – Please rate your support experience
10/10 – How satisfied are you that your problem has been resolved?

Gary – 01/24/2019

10/10 – Please rate your support experience
10/10 – How satisfied are you that your problem has been resolved?

dnorcott – 01/24/2019

7/10 – Please rate your support experience
7/10 – How satisfied are you that your problem has been resolved?

CHRISTINE – 01/24/2019

AS ALWAYS QUICK AND EFFICIENT – Any comments?

10/10 – Please rate your support experience
10/10 – How satisfied are you that your problem has been resolved?

ANDREW OLIVER – 01/24/2019

10/10 – Please rate your support experience
10/10 – How satisfied are you that your problem has been resolved?

Emma Davison – 01/24/2019

10/10 – Please rate your support experience
10/10 – How satisfied are you that your problem has been resolved?

David Keenan – 01/23/2019

Very Good – Any comments?

10/10 – Please rate your support experience
10/10 – How satisfied are you that your problem has been resolved?

D Potter – 01/22/2019

9/10 – Please rate your support experience
10/10 – How satisfied are you that your problem has been resolved?

Toby Collis – 01/22/2019

10/10 – Please rate your support experience
10/10 – How satisfied are you that your problem has been resolved?

Dan Langford – 01/22/2019

9/10 – Please rate your support experience
10/10 – How satisfied are you that your problem has been resolved?

Margaret Moore – 01/21/2019

Thanks Scot..... – Any comments?

10/10 – Please rate your support experience
10/10 – How satisfied are you that your problem has been resolved?

Dr D Wright – 01/21/2019

10/10 – Please rate your support experience
10/10 – How satisfied are you that your problem has been resolved?

Gerry Langley – 01/21/2019

Sorted issues quickly and efficiently as usual! – Any comments?

10/10 – Please rate your support experience
10/10 – How satisfied are you that your problem has been resolved?

Judith Youll – 01/21/2019

10/10 – Please rate your support experience
10/10 – How satisfied are you that your problem has been resolved?

David Leighton – 01/21/2019

grt – Any comments?

10/10 – Please rate your support experience
10/10 – How satisfied are you that your problem has been resolved?

dave bootle – 01/18/2019

still under investigation – Any comments?

10/10 – Please rate your support experience

David Leighton – 01/18/2019

WELL DONE – Any comments?

10/10 – Please rate your support experience
10/10 – How satisfied are you that your problem has been resolved?

DAVE LOGAN – 01/18/2019

10/10 – Please rate your support experience
10/10 – How satisfied are you that your problem has been resolved?

Sharon Langridge – 01/18/2019

Fast, professional service. Thank you. – Any comments?

9/10 – Please rate your support experience
10/10 – How satisfied are you that your problem has been resolved?

Claire Farrell – 01/17/2019

10/10 – Please rate your support experience
10/10 – How satisfied are you that your problem has been resolved?

David Keenan – 01/17/2019

10/10 – Please rate your support experience
10/10 – How satisfied are you that your problem has been resolved?

Alan Taylor – 01/17/2019

10/10 – Please rate your support experience
10/10 – How satisfied are you that your problem has been resolved?

Kangsheng Liu – 01/17/2019

Ethan was very helpful – Any comments?

10/10 – Please rate your support experience
10/10 – How satisfied are you that your problem has been resolved?

Matt Mavir – 01/17/2019

10/10 – Please rate your support experience
10/10 – How satisfied are you that your problem has been resolved?

david P norcott – 01/17/2019

The engineer dealt with the issue efficiently and promptly and explained all issues. – Any comments?

10/10 – Please rate your support experience
10/10 – How satisfied are you that your problem has been resolved?

Chris Long – 01/17/2019

grt – Any comments?

9/10 – Please rate your support experience
9/10 – How satisfied are you that your problem has been resolved?

dave bootle – 01/17/2019

10/10 – Please rate your support experience
10/10 – How satisfied are you that your problem has been resolved?

Karl Iveson – 01/16/2019

10/10 – Please rate your support experience
10/10 – How satisfied are you that your problem has been resolved?

Andy Rutter – 01/16/2019

10/10 – Please rate your support experience
10/10 – How satisfied are you that your problem has been resolved?

lisa – 01/16/2019

10/10 – Please rate your support experience
10/10 – How satisfied are you that your problem has been resolved?

Daryl Cross – 01/16/2019

7/10 – Please rate your support experience
9/10 – How satisfied are you that your problem has been resolved?

lucywoolley – 01/16/2019

9/10 – Please rate your support experience
9/10 – How satisfied are you that your problem has been resolved?

Quentin Onyango – 01/16/2019

10/10 – Please rate your support experience
10/10 – How satisfied are you that your problem has been resolved?

david ramshaw – 01/15/2019

Call was a little later than scheduled, so gave 9 instead of 10! – Any comments?

9/10 – Please rate your support experience
10/10 – How satisfied are you that your problem has been resolved?

Toby Collis – 01/15/2019

10/10 – Please rate your support experience
10/10 – How satisfied are you that your problem has been resolved?

CLAIRE DONNELLY – 01/15/2019

very helpful – Any comments?

10/10 – Please rate your support experience
10/10 – How satisfied are you that your problem has been resolved?

christine – 01/14/2019

Engineer dealt with problem and gave excellent advice to avoid a re-occurrence. – Any comments?

10/10 – Please rate your support experience
10/10 – How satisfied are you that your problem has been resolved?

Chris Long – 01/14/2019

grt – Any comments?

9/10 – Please rate your support experience
9/10 – How satisfied are you that your problem has been resolved?

dave bootle – 01/14/2019

Handled quickly and well – Any comments?

10/10 – Please rate your support experience
10/10 – How satisfied are you that your problem has been resolved?

Colin Doyle – 01/14/2019

Transcendit Reviews

Based on 12199 reviews and 12192 ratings our customers rate us 9.8/10.

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