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Transcendit Reviews

Based on 12199 reviews and 12192 ratings our customers rate us 9.8/10.

Kirk is awesome! – Any comments?

  • 10/10 – Please rate your support experience
  • 10/10 – How satisfied are you that your problem has been resolved?

14/03/2016

  • 10/10 – Please rate your support experience
  • 10/10 – How satisfied are you that your problem has been resolved?

14/03/2016

  • 10/10 – Please rate your support experience
  • 10/10 – How satisfied are you that your problem has been resolved?

11/03/2016

Excellent service again even when i,m in Cyprus! – Any comments?

  • 10/10 – Please rate your support experience
  • 10/10 – How satisfied are you that your problem has been resolved?

11/03/2016

  • 10/10 – Please rate your support experience
  • 10/10 – How satisfied are you that your problem has been resolved?

10/03/2016

Support was good, worked hard to resolve problem. It appeared to be ok, however, still unable to scan as the system said 'No response for scanner' so will contact support again tomorrow. – Any comments?

  • 10/10 – Please rate your support experience
  • 7/10 – How satisfied are you that your problem has been resolved?

10/03/2016

  • 10/10 – Please rate your support experience
  • 10/10 – How satisfied are you that your problem has been resolved?

10/03/2016

  • 10/10 – Please rate your support experience
  • 10/10 – How satisfied are you that your problem has been resolved?

10/03/2016

Thanks you very much for your great help – Any comments?

  • 10/10 – Please rate your support experience
  • 10/10 – How satisfied are you that your problem has been resolved?

09/03/2016

REALLY Helpful and positive – Any comments?

  • 10/10 – Please rate your support experience
  • 10/10 – How satisfied are you that your problem has been resolved?

09/03/2016

  • 9/10 – Please rate your support experience
  • 8/10 – How satisfied are you that your problem has been resolved?

09/03/2016

  • 10/10 – Please rate your support experience
  • 10/10 – How satisfied are you that your problem has been resolved?

09/03/2016

  • 8/10 – Please rate your support experience
  • 8/10 – How satisfied are you that your problem has been resolved?

08/03/2016

  • 10/10 – Please rate your support experience
  • 10/10 – How satisfied are you that your problem has been resolved?

08/03/2016

  • 10/10 – Please rate your support experience
  • 10/10 – How satisfied are you that your problem has been resolved?

08/03/2016

  • 10/10 – Please rate your support experience
  • 10/10 – How satisfied are you that your problem has been resolved?

08/03/2016

Perfect as always – Any comments?

  • 10/10 – Please rate your support experience
  • 10/10 – How satisfied are you that your problem has been resolved?

07/03/2016

Nick sorted the problem before i knew i had a problem top man – Any comments?

  • 10/10 – Please rate your support experience
  • 10/10 – How satisfied are you that your problem has been resolved?

07/03/2016

  • 10/10 – Please rate your support experience
  • 10/10 – How satisfied are you that your problem has been resolved?

07/03/2016

excellent and professional – Any comments?

  • 10/10 – Please rate your support experience
  • 10/10 – How satisfied are you that your problem has been resolved?

07/03/2016

  • 7/10 – Please rate your support experience
  • 7/10 – How satisfied are you that your problem has been resolved?

07/03/2016

Person’s avatar

Hi Helen,

Many thanks for taking the time to supply us feedback from your support session.

We pride ourselves on excellent feedback and have an average of 9.8/10 so anything below 8 stands out to us straight away and I like to act on those who are 7's and below.

Would you mind giving me some more information on the service and why you felt it was as low as 7's please and I will look into it.

As far as I'm aware we are waiting for you to purchase a Microsoft Office upgrade to allow you to use Microsoft Outlook for your emails. If you would like us to quote this please let me know however as far as i'm aware you have a charitable license and a company who adds them through the Charity exchange.

If I can be of any assistance please don't hesitate to contact me.

--
Helen Littlewood

Helen Littlewood –

Professionalism excellent/attention to issues excellent and respond time excellent – Any comments?

  • 10/10 – Please rate your support experience
  • 10/10 – How satisfied are you that your problem has been resolved?

07/03/2016

  • 10/10 – Please rate your support experience
  • 10/10 – How satisfied are you that your problem has been resolved?

07/03/2016

Excellent service – Any comments?

  • 10/10 – Please rate your support experience
  • 10/10 – How satisfied are you that your problem has been resolved?

04/03/2016

  • 10/10 – Please rate your support experience
  • 10/10 – How satisfied are you that your problem has been resolved?

04/03/2016

  • 9/10 – Please rate your support experience
  • 9/10 – How satisfied are you that your problem has been resolved?

04/03/2016

  • 9/10 – Please rate your support experience
  • 10/10 – How satisfied are you that your problem has been resolved?

03/03/2016

Another rescue Transcendit... thanks Scott! – Any comments?

  • 10/10 – Please rate your support experience
  • 10/10 – How satisfied are you that your problem has been resolved?

03/03/2016

  • 10/10 – Please rate your support experience
  • 10/10 – How satisfied are you that your problem has been resolved?

03/03/2016

  • 10/10 – Please rate your support experience
  • 10/10 – How satisfied are you that your problem has been resolved?

03/03/2016

  • 10/10 – Please rate your support experience
  • 10/10 – How satisfied are you that your problem has been resolved?

03/03/2016

  • 10/10 – Please rate your support experience
  • 8/10 – How satisfied are you that your problem has been resolved?

03/03/2016

  • 10/10 – Please rate your support experience
  • 10/10 – How satisfied are you that your problem has been resolved?

02/03/2016

  • 10/10 – Please rate your support experience
  • 10/10 – How satisfied are you that your problem has been resolved?

02/03/2016

  • 10/10 – Please rate your support experience
  • 10/10 – How satisfied are you that your problem has been resolved?

02/03/2016

Rescued again! Thanks K! – Any comments?

  • 10/10 – Please rate your support experience

02/03/2016

David W is brilliant as ever. – Any comments?

  • 10/10 – Please rate your support experience
  • 10/10 – How satisfied are you that your problem has been resolved?

02/03/2016

Thank you to Chris! – Any comments?

  • 10/10 – Please rate your support experience
  • 10/10 – How satisfied are you that your problem has been resolved?

02/03/2016

The telephone line was terrible – Any comments?

  • 7/10 – Please rate your support experience
  • 9/10 – How satisfied are you that your problem has been resolved?

02/03/2016

Person’s avatar

Hi Michael,

Apologies for the quality of the phone call. I've looked into that and found that it was the engineer's headset at fault. We've swapped this and quality is now back to normal.
Thank you for bringing this to our attention.

--
Helen Littlewood

Helen Littlewood –

  • 9/10 – Please rate your support experience
  • 9/10 – How satisfied are you that your problem has been resolved?

01/03/2016

very pleased – Any comments?

  • 10/10 – Please rate your support experience
  • 10/10 – How satisfied are you that your problem has been resolved?

01/03/2016

  • 10/10 – Please rate your support experience
  • 10/10 – How satisfied are you that your problem has been resolved?

01/03/2016

  • 10/10 – Please rate your support experience
  • 8/10 – How satisfied are you that your problem has been resolved?

01/03/2016

  • 10/10 – Please rate your support experience
  • 10/10 – How satisfied are you that your problem has been resolved?

01/03/2016

As ever, a great service and response to issues I wouldn't even know where to start with! – Any comments?

  • 10/10 – Please rate your support experience
  • 10/10 – How satisfied are you that your problem has been resolved?

01/03/2016

  • 10/10 – Please rate your support experience
  • 10/10 – How satisfied are you that your problem has been resolved?

01/03/2016

  • 10/10 – Please rate your support experience
  • 10/10 – How satisfied are you that your problem has been resolved?

01/03/2016

Very Pleased – Any comments?

  • 10/10 – Please rate your support experience
  • 10/10 – How satisfied are you that your problem has been resolved?

29/02/2016

  • 10/10 – Please rate your support experience
  • 10/10 – How satisfied are you that your problem has been resolved?

29/02/2016

  • 10/10 – Please rate your support experience
  • 10/10 – How satisfied are you that your problem has been resolved?

29/02/2016

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