Transcendit Reviews
Based on 12199 reviews and 12192 ratings our customers rate us 9.8/10.
- 10/10 – Please rate your support experience
- 10/10 – How satisfied are you that your problem has been resolved?
Brian Farrugia – 01/10/2017
- 10/10 – Please rate your support experience
- 10/10 – How satisfied are you that your problem has been resolved?
I H ROBERTSON – 01/09/2017
Paul is always really helpful – Any comments?
- 10/10 – Please rate your support experience
- 10/10 – How satisfied are you that your problem has been resolved?
Sarah Lou Murray – 01/09/2017
- 10/10 – Please rate your support experience
- 10/10 – How satisfied are you that your problem has been resolved?
Richard – 01/09/2017
- 10/10 – Please rate your support experience
- 10/10 – How satisfied are you that your problem has been resolved?
Steve Murray – 01/09/2017
Very helpful as always – Any comments?
- 10/10 – Please rate your support experience
- 10/10 – How satisfied are you that your problem has been resolved?
Diane Bell – 01/09/2017
Very quick resolution – Any comments?
- 10/10 – Please rate your support experience
- 10/10 – How satisfied are you that your problem has been resolved?
Gail Mason – 01/09/2017
- 10/10 – Please rate your support experience
- 10/10 – How satisfied are you that your problem has been resolved?
Rich Steinmann – 01/06/2017
- 8/10 – Please rate your support experience
- 9/10 – How satisfied are you that your problem has been resolved?
Robert Schopen – 01/06/2017
- 10/10 – Please rate your support experience
- 10/10 – How satisfied are you that your problem has been resolved?
laura – 01/06/2017
- 10/10 – Please rate your support experience
- 10/10 – How satisfied are you that your problem has been resolved?
Shaun Routledge – 01/06/2017
- 10/10 – Please rate your support experience
- 10/10 – How satisfied are you that your problem has been resolved?
Ian Fewster – 01/06/2017
- 10/10 – Please rate your support experience
- 10/10 – How satisfied are you that your problem has been resolved?
Chris Gibbin – 01/06/2017
- 10/10 – Please rate your support experience
- 10/10 – How satisfied are you that your problem has been resolved?
Ros Scott Bell – 01/05/2017
- 10/10 – Please rate your support experience
- 10/10 – How satisfied are you that your problem has been resolved?
KEVIN – 01/05/2017
- 8/10 – Please rate your support experience
- 9/10 – How satisfied are you that your problem has been resolved?
Sean O'Malley – 01/05/2017
- 10/10 – Please rate your support experience
- 10/10 – How satisfied are you that your problem has been resolved?
DAVE McGEORGE – 01/05/2017
- 10/10 – Please rate your support experience
- 10/10 – How satisfied are you that your problem has been resolved?
Sarah – 01/04/2017
- 10/10 – Please rate your support experience
- 10/10 – How satisfied are you that your problem has been resolved?
Hilary Reynolds – 01/04/2017
Thank you Gareth for your prompt attention and patient sympathetic approach bearing in mind I'm not the best in understanding the technical terms, much appreciated. – Any comments?
- 10/10 – Please rate your support experience
- 10/10 – How satisfied are you that your problem has been resolved?
Lynne Taylor – 01/04/2017
- 10/10 – Please rate your support experience
- 10/10 – How satisfied are you that your problem has been resolved?
Peter Finkill-Coombs – 01/03/2017
The printer had disappeared from the devices and couldn't be added back. A site visit is being organised for 1pm where hopefully the matter will be resolved – Any comments?
- 4/10 – Please rate your support experience
- 0/10 – How satisfied are you that your problem has been resolved?
Helen Cameron – 01/03/2017
Good Morning Helen,
Many thanks for your feedback.
Transcendit pride ourselves on our excellent service and this is reflected in our high feedback scores.
I'm sorry you feel you've had a poor support experience. I have looked into this and can see that this is an ongoing issue. The issue you encountered last week was due to a problem on the phone line and BT visited site to rectify that issue, unfortunately that is out of our hands. We believe this is a separate issue which we are hoping to rectify by replacing some faulty hardware. We aim to be on-site at around 1pm.
I believe one of our team has been in touch to let you know the plan. I hope this meets with your expectations. Apologies that we were unable to solve the issue remotely instantly, sometimes a visit is necessary to replace hardware.
If you would like to discuss this matter further please don't hesitate to contact me. We take our customer satisfaction very seriously.
Best Regards,
--
Helen Littlewood
Helen Littlewood –
- 10/10 – Please rate your support experience
- 10/10 – How satisfied are you that your problem has been resolved?
Rachel Smith – 01/03/2017
- 10/10 – Please rate your support experience
- 10/10 – How satisfied are you that your problem has been resolved?
James Wordsworth – 01/03/2017
wonderful 2 mins to sort my problem i had been trying to sort a problem for over an hour – Any comments?
- 10/10 – Please rate your support experience
- 10/10 – How satisfied are you that your problem has been resolved?
kevin alderson – 12/28/2016
- 10/10 – Please rate your support experience
- 10/10 – How satisfied are you that your problem has been resolved?
Mark – 12/23/2016
- 10/10 – Please rate your support experience
- 10/10 – How satisfied are you that your problem has been resolved?
Justin Gray – 12/22/2016
- 10/10 – Please rate your support experience
- 10/10 – How satisfied are you that your problem has been resolved?
Mark – 12/22/2016
- 10/10 – Please rate your support experience
- 10/10 – How satisfied are you that your problem has been resolved?
Jordon Drinkeld – 12/22/2016
- 10/10 – Please rate your support experience
- 10/10 – How satisfied are you that your problem has been resolved?
Alex Simpson – 12/22/2016
- 10/10 – Please rate your support experience
- 10/10 – How satisfied are you that your problem has been resolved?
M Atkinson – 12/22/2016
- 10/10 – Please rate your support experience
- 10/10 – How satisfied are you that your problem has been resolved?
dionne gilmore – 12/21/2016
Not at the moment sorry – Any comments?
- 10/10 – Please rate your support experience
Lynne Taylor – 12/21/2016
brilliant service from Paul – Any comments?
- 10/10 – Please rate your support experience
- 10/10 – How satisfied are you that your problem has been resolved?
Susan Ruddick – 12/21/2016
- 10/10 – Please rate your support experience
- 10/10 – How satisfied are you that your problem has been resolved?
Phil Webster – 12/21/2016
- 10/10 – Please rate your support experience
- 10/10 – How satisfied are you that your problem has been resolved?
Clair – 12/21/2016
Always fab service – Any comments?
- 10/10 – Please rate your support experience
- 10/10 – How satisfied are you that your problem has been resolved?
Nicky Maycock – 12/21/2016
- 10/10 – Please rate your support experience
- 10/10 – How satisfied are you that your problem has been resolved?
John Seymour – 12/21/2016
genius – Any comments?
- 10/10 – Please rate your support experience
Margaret – 12/21/2016
- 10/10 – Please rate your support experience
- 10/10 – How satisfied are you that your problem has been resolved?
James Parkins – 12/21/2016
- 10/10 – Please rate your support experience
- 10/10 – How satisfied are you that your problem has been resolved?
ian McGraghan – 12/20/2016
thank you. – Any comments?
- 10/10 – Please rate your support experience
- 10/10 – How satisfied are you that your problem has been resolved?
Julia Newton – 12/20/2016
- 10/10 – Please rate your support experience
- 10/10 – How satisfied are you that your problem has been resolved?
James Bailey – 12/20/2016
- 8/10 – Please rate your support experience
- 8/10 – How satisfied are you that your problem has been resolved?
lee jackson – 12/19/2016
- 10/10 – Please rate your support experience
- 10/10 – How satisfied are you that your problem has been resolved?
Emma Hall – 12/19/2016
great help thanks. – Any comments?
- 10/10 – Please rate your support experience
- 10/10 – How satisfied are you that your problem has been resolved?
Sally-Anne Lemon – 12/19/2016
- 10/10 – Please rate your support experience
- 10/10 – How satisfied are you that your problem has been resolved?
Kate Lewis – 12/19/2016
- 10/10 – Please rate your support experience
- 10/10 – How satisfied are you that your problem has been resolved?
liam – 12/19/2016
- 10/10 – Please rate your support experience
- 10/10 – How satisfied are you that your problem has been resolved?
Shannon Richmond – 12/19/2016
- 10/10 – Please rate your support experience
- 10/10 – How satisfied are you that your problem has been resolved?
sam – 12/19/2016
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