Transcendit Reviews
Based on 13089 reviews and 13082 ratings our customers rate us 9.8/10.
- 10/10 – Please rate your support experience
- 10/10 – How satisfied are you that your problem has been resolved?
ash – 02/12/2019
- 10/10 – Please rate your support experience
- 10/10 – How satisfied are you that your problem has been resolved?
Alison Gray – 02/12/2019
A+ service – Any comments?
- 10/10 – Please rate your support experience
- 10/10 – How satisfied are you that your problem has been resolved?
Anthony Somerville – 02/12/2019
Update for Payroll seems ok. The test will be in a couple of weeks when I process – Any comments?
- 10/10 – Please rate your support experience
- 10/10 – How satisfied are you that your problem has been resolved?
Tracy – 02/12/2019
- 10/10 – Please rate your support experience
- 10/10 – How satisfied are you that your problem has been resolved?
Ryan – 02/12/2019
- 10/10 – Please rate your support experience
- 10/10 – How satisfied are you that your problem has been resolved?
Claire Thompson – 02/11/2019
- 10/10 – Please rate your support experience
- 10/10 – How satisfied are you that your problem has been resolved?
Reprotec UK – 02/11/2019
Fab as always – Any comments?
- 10/10 – Please rate your support experience
- 10/10 – How satisfied are you that your problem has been resolved?
kerry – 02/11/2019
- 10/10 – Please rate your support experience
- 10/10 – How satisfied are you that your problem has been resolved?
Anthony Somerville – 02/11/2019
- 9/10 – Please rate your support experience
- 9/10 – How satisfied are you that your problem has been resolved?
Joanne Gatens – 02/11/2019
- 10/10 – Please rate your support experience
- 10/10 – How satisfied are you that your problem has been resolved?
Michele Rackham – 02/08/2019
- 10/10 – Please rate your support experience
- 10/10 – How satisfied are you that your problem has been resolved?
Margaret – 02/07/2019
Haven't used it yet – Any comments?
- 9/10 – Please rate your support experience
- 8/10 – How satisfied are you that your problem has been resolved?
M. Ambler – 02/07/2019
- 10/10 – Please rate your support experience
- 10/10 – How satisfied are you that your problem has been resolved?
Diane Howcroft – 02/07/2019
excellent as always! – Any comments?
- 10/10 – Please rate your support experience
- 10/10 – How satisfied are you that your problem has been resolved?
Nicky – 02/07/2019
- 10/10 – Please rate your support experience
- 10/10 – How satisfied are you that your problem has been resolved?
SUE BROWN – 02/07/2019
very helpful – Any comments?
- 10/10 – Please rate your support experience
- 10/10 – How satisfied are you that your problem has been resolved?
GAil Mason – 02/06/2019
Very helpful and changeover very smooth – Any comments?
- 10/10 – Please rate your support experience
- 10/10 – How satisfied are you that your problem has been resolved?
Gail Mason – 02/06/2019
- 9/10 – Please rate your support experience
- 10/10 – How satisfied are you that your problem has been resolved?
Sheila Fielding – 02/06/2019
- 10/10 – Please rate your support experience
- 10/10 – How satisfied are you that your problem has been resolved?
Mark – 02/06/2019
- 10/10 – Please rate your support experience
- 10/10 – How satisfied are you that your problem has been resolved?
michael atkinson – 02/06/2019
- 10/10 – Please rate your support experience
- 10/10 – How satisfied are you that your problem has been resolved?
Alison Nesbitt – 02/06/2019
Always helpful very quick to sort the problem. – Any comments?
- 10/10 – Please rate your support experience
- 10/10 – How satisfied are you that your problem has been resolved?
Vicki Nelson – 02/05/2019
still investigating – Any comments?
- 10/10 – Please rate your support experience
David Leighton – 02/05/2019
- 10/10 – Please rate your support experience
- 10/10 – How satisfied are you that your problem has been resolved?
Tanaka Sundire – 02/05/2019
- 10/10 – Please rate your support experience
- 10/10 – How satisfied are you that your problem has been resolved?
Toby Collis – 02/05/2019
- 10/10 – Please rate your support experience
- 10/10 – How satisfied are you that your problem has been resolved?
STEVE – 02/05/2019
- 10/10 – Please rate your support experience
- 10/10 – How satisfied are you that your problem has been resolved?
Lyndsey Gilmartin – 02/04/2019
The problem is my station can't be remotely accessed so requires a visit. The engineer was good, but couldn't rectify the problems. I have lost all my inboxes and can't connect to Sage. – Any comments?
- 5/10 – Please rate your support experience
- 0/10 – How satisfied are you that your problem has been resolved?
Helen Cameron – 02/04/2019
Excellent service. Thank-you! – Any comments?
- 10/10 – Please rate your support experience
- 10/10 – How satisfied are you that your problem has been resolved?
Janet – 02/01/2019
- 10/10 – Please rate your support experience
- 10/10 – How satisfied are you that your problem has been resolved?
Diane Howcroft – 02/01/2019
- 10/10 – Please rate your support experience
- 10/10 – How satisfied are you that your problem has been resolved?
Richard Ward – 02/01/2019
Thank you Ewan – Any comments?
- 10/10 – Please rate your support experience
- 10/10 – How satisfied are you that your problem has been resolved?
Catherine Taylor-Wilson – 02/01/2019
Called straight away and sorted my problem out very quickly and thoroughly. – Any comments?
- 10/10 – Please rate your support experience
- 10/10 – How satisfied are you that your problem has been resolved?
Rebecca Townend – 02/01/2019
- 10/10 – Please rate your support experience
- 10/10 – How satisfied are you that your problem has been resolved?
Duncan Bruce – 02/01/2019
- 9/10 – Please rate your support experience
- 9/10 – How satisfied are you that your problem has been resolved?
Lynne Hodgson – 02/01/2019
- 10/10 – Please rate your support experience
- 10/10 – How satisfied are you that your problem has been resolved?
Richard Ward – 01/31/2019
- 8/10 – Please rate your support experience
- 8/10 – How satisfied are you that your problem has been resolved?
malcolm – 01/31/2019
- 10/10 – Please rate your support experience
- 10/10 – How satisfied are you that your problem has been resolved?
Sam Brown – 01/31/2019
early days – Any comments?
- 8/10 – Please rate your support experience
- 5/10 – How satisfied are you that your problem has been resolved?
malcolm – 01/31/2019
- 10/10 – Please rate your support experience
- 10/10 – How satisfied are you that your problem has been resolved?
kay – 01/31/2019
Thanks Scott... – Any comments?
- 10/10 – Please rate your support experience
- 10/10 – How satisfied are you that your problem has been resolved?
Richard Barrett – 01/30/2019
- 10/10 – Please rate your support experience
- 10/10 – How satisfied are you that your problem has been resolved?
James Forsythe – 01/30/2019
- 10/10 – Please rate your support experience
- 10/10 – How satisfied are you that your problem has been resolved?
kevin – 01/30/2019
- 10/10 – Please rate your support experience
- 10/10 – How satisfied are you that your problem has been resolved?
David Pickard – 01/29/2019
- 10/10 – Please rate your support experience
- 10/10 – How satisfied are you that your problem has been resolved?
Craig Clement – 01/28/2019
- 10/10 – Please rate your support experience
Peter Maughan – 01/28/2019
- 1/10 – Please rate your support experience
- 1/10 – How satisfied are you that your problem has been resolved?
brenda gibson – 01/28/2019
Good Morning Brenda,
I hope you’re well and had a nice weekend.
I’m just following up on some very low feedback we have received for an issue we are looking at for you. I can see that the problem is slow Office Applications. I can see from the ticket that Stefan logged on to the machine but the problem was not there while we were logged on so we couldn’t see it happening and therefore we can’t rectify it.
The ticket is currently open and set to ‘waiting on customer’ so that you can call us when it happens again and hopefully the next time we get connected we can see it happening.
Please could you spare some time either over the phone or by reply to let me know more about the 1 out of 10 scored for support experience? We really appreciate feedback from our customers and as our average scores are 9.8/10 something that is so low worries us and I’d like to find out more.
Many thanks in advance,
Best Regards,
Helen
Helen Littlewood –
Efficient and helpful, thank you. – Any comments?
- 10/10 – Please rate your support experience
- 10/10 – How satisfied are you that your problem has been resolved?
Ollie Brown – 01/25/2019
as usual V Good – Any comments?
- 10/10 – Please rate your support experience
- 10/10 – How satisfied are you that your problem has been resolved?
Mike – 01/25/2019
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