Why was there a migration taking place which caused my problem without any warning? I was working on a document from 5.15 am this morning (having worked on it throughout the week) and was thrown out of my Remote Desktop at around 8.20 am. I "lost" the work and only had the opportunity to access support after I finished my other work at 3 pm. Not a happy bunny!! – Any comments?

• 8/10 – Please rate your support experience
• 7/10 – How satisfied are you that your problem has been resolved?