Encuesta de satisfacción al cliente para Transcendit

Kirk is awesome! – Any comments?

10/10 – Please rate your support experience
10/10 – How satisfied are you that your problem has been resolved?

Steven Watson – 14/03/2016

10/10 – Please rate your support experience
10/10 – How satisfied are you that your problem has been resolved?

John Seymour – 14/03/2016

10/10 – Please rate your support experience
10/10 – How satisfied are you that your problem has been resolved?

Bob Tyson – 11/03/2016

Excellent service again even when i,m in Cyprus! – Any comments?

10/10 – Please rate your support experience
10/10 – How satisfied are you that your problem has been resolved?

Judith Youll – 11/03/2016

10/10 – Please rate your support experience
10/10 – How satisfied are you that your problem has been resolved?

Eileen Ryan – 10/03/2016

Support was good, worked hard to resolve problem. It appeared to be ok, however, still unable to scan as the system said 'No response for scanner' so will contact support again tomorrow. – Any comments?

10/10 – Please rate your support experience
7/10 – How satisfied are you that your problem has been resolved?

Pat – 10/03/2016

10/10 – Please rate your support experience
10/10 – How satisfied are you that your problem has been resolved?

Steven Beaumont – 10/03/2016

10/10 – Please rate your support experience
10/10 – How satisfied are you that your problem has been resolved?

doug – 10/03/2016

Thanks you very much for your great help – Any comments?

10/10 – Please rate your support experience
10/10 – How satisfied are you that your problem has been resolved?

Ray Humphrey – 09/03/2016

REALLY Helpful and positive – Any comments?

10/10 – Please rate your support experience
10/10 – How satisfied are you that your problem has been resolved?

Frank Freeman – 09/03/2016

9/10 – Please rate your support experience
8/10 – How satisfied are you that your problem has been resolved?

james – 09/03/2016

10/10 – Please rate your support experience
10/10 – How satisfied are you that your problem has been resolved?

graham – 09/03/2016

8/10 – Please rate your support experience
8/10 – How satisfied are you that your problem has been resolved?

john – 08/03/2016

10/10 – Please rate your support experience
10/10 – How satisfied are you that your problem has been resolved?

Kylie – 08/03/2016

10/10 – Please rate your support experience
10/10 – How satisfied are you that your problem has been resolved?

ynolan – 08/03/2016

10/10 – Please rate your support experience
10/10 – How satisfied are you that your problem has been resolved?

mruddle – 08/03/2016

Perfect as always – Any comments?

10/10 – Please rate your support experience
10/10 – How satisfied are you that your problem has been resolved?

Nick Megson – 07/03/2016

Nick sorted the problem before i knew i had a problem top man – Any comments?

10/10 – Please rate your support experience
10/10 – How satisfied are you that your problem has been resolved?

KEVIN ALDERSON – 07/03/2016

10/10 – Please rate your support experience
10/10 – How satisfied are you that your problem has been resolved?

ynolan – 07/03/2016

excellent and professional – Any comments?

10/10 – Please rate your support experience
10/10 – How satisfied are you that your problem has been resolved?

lisa caine – 07/03/2016

7/10 – Please rate your support experience
7/10 – How satisfied are you that your problem has been resolved?

Helen Taylor – 07/03/2016

Hi Helen,

Many thanks for taking the time to supply us feedback from your support session.

We pride ourselves on excellent feedback and have an average of 9.8/10 so anything below 8 stands out to us straight away and I like to act on those who are 7's and below.

Would you mind giving me some more information on the service and why you felt it was as low as 7's please and I will look into it.

As far as I'm aware we are waiting for you to purchase a Microsoft Office upgrade to allow you to use Microsoft Outlook for your emails. If you would like us to quote this please let me know however as far as i'm aware you have a charitable license and a company who adds them through the Charity exchange.

If I can be of any assistance please don't hesitate to contact me.

--
Helen Littlewood

Helen Littlewood – 07/03/2016

Professionalism excellent/attention to issues excellent and respond time excellent – Any comments?

10/10 – Please rate your support experience
10/10 – How satisfied are you that your problem has been resolved?

Julie Wooton – 07/03/2016

10/10 – Please rate your support experience
10/10 – How satisfied are you that your problem has been resolved?

Debbie Bugg – 07/03/2016

Excellent service – Any comments?

10/10 – Please rate your support experience
10/10 – How satisfied are you that your problem has been resolved?

julie Wooton – 04/03/2016

10/10 – Please rate your support experience
10/10 – How satisfied are you that your problem has been resolved?

Sandra Roberts – 04/03/2016

9/10 – Please rate your support experience
9/10 – How satisfied are you that your problem has been resolved?

Vic Laffey – 04/03/2016

9/10 – Please rate your support experience
10/10 – How satisfied are you that your problem has been resolved?

Michael Hodgson – 03/03/2016

Another rescue Transcendit... thanks Scott! – Any comments?

10/10 – Please rate your support experience
10/10 – How satisfied are you that your problem has been resolved?

Ruth Shepherd – 03/03/2016

10/10 – Please rate your support experience
10/10 – How satisfied are you that your problem has been resolved?

daniel – 03/03/2016

10/10 – Please rate your support experience
10/10 – How satisfied are you that your problem has been resolved?

Gary Fleming – 03/03/2016

10/10 – Please rate your support experience
10/10 – How satisfied are you that your problem has been resolved?

Pat – 03/03/2016

10/10 – Please rate your support experience
8/10 – How satisfied are you that your problem has been resolved?

Jack Merrell – 03/03/2016

10/10 – Please rate your support experience
10/10 – How satisfied are you that your problem has been resolved?

Anna-Marie – 02/03/2016

10/10 – Please rate your support experience
10/10 – How satisfied are you that your problem has been resolved?

Gerard Blackburn – 02/03/2016

10/10 – Please rate your support experience
10/10 – How satisfied are you that your problem has been resolved?

Maureen Ruddle – 02/03/2016

Rescued again! Thanks K! – Any comments?

10/10 – Please rate your support experience

Ruth Shepherd – 02/03/2016

David W is brilliant as ever. – Any comments?

10/10 – Please rate your support experience
10/10 – How satisfied are you that your problem has been resolved?

Bernard Quinn – 02/03/2016

Thank you to Chris! – Any comments?

10/10 – Please rate your support experience
10/10 – How satisfied are you that your problem has been resolved?

Helen Pressley – 02/03/2016

The telephone line was terrible – Any comments?

7/10 – Please rate your support experience
9/10 – How satisfied are you that your problem has been resolved?

Michael Hodgson – 02/03/2016

Hi Michael,

Apologies for the quality of the phone call. I've looked into that and found that it was the engineer's headset at fault. We've swapped this and quality is now back to normal.
Thank you for bringing this to our attention.

--
Helen Littlewood

Helen Littlewood – 02/03/2016

9/10 – Please rate your support experience
9/10 – How satisfied are you that your problem has been resolved?

Jason Hind – 01/03/2016

very pleased – Any comments?

10/10 – Please rate your support experience
10/10 – How satisfied are you that your problem has been resolved?

Tim Pyne – 01/03/2016

10/10 – Please rate your support experience
10/10 – How satisfied are you that your problem has been resolved?

Mark – 01/03/2016

10/10 – Please rate your support experience
8/10 – How satisfied are you that your problem has been resolved?

Jayne – 01/03/2016

10/10 – Please rate your support experience
10/10 – How satisfied are you that your problem has been resolved?

Craig – 01/03/2016

As ever, a great service and response to issues I wouldn't even know where to start with! – Any comments?

10/10 – Please rate your support experience
10/10 – How satisfied are you that your problem has been resolved?

Ruth Shepherd – 01/03/2016

10/10 – Please rate your support experience
10/10 – How satisfied are you that your problem has been resolved?

Michael Hodgson – 01/03/2016

10/10 – Please rate your support experience
10/10 – How satisfied are you that your problem has been resolved?

michael@rokshaw.co.uk – 01/03/2016

Very Pleased – Any comments?

10/10 – Please rate your support experience
10/10 – How satisfied are you that your problem has been resolved?

Tim Pyne – 29/02/2016

10/10 – Please rate your support experience
10/10 – How satisfied are you that your problem has been resolved?

Jack Vickerse – 29/02/2016

10/10 – Please rate your support experience
10/10 – How satisfied are you that your problem has been resolved?

qi – 29/02/2016

Transcendit Reviews

Por medio de 12199 valoraciones y 12192 calificaciones, nuestros clientes nos valoran 9.8/10.

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