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Transcendit Reviews

Unsere Kunden werten uns 9.8/10., basierend auf 12199 Beurteilungen und 12192 Bewertungen.

very good service – Any comments?

  • 10/10 – Please rate your support experience
  • 10/10 – How satisfied are you that your problem has been resolved?

11.03.2013

  • 10/10 – Please rate your support experience
  • 10/10 – How satisfied are you that your problem has been resolved?

11.03.2013

  • 10/10 – Please rate your support experience
  • 10/10 – How satisfied are you that your problem has been resolved?

11.03.2013

Thank you Alan – Any comments?

  • 10/10 – Please rate your support experience
  • 10/10 – How satisfied are you that your problem has been resolved?

08.03.2013

I think the support was very quick and problem solved. – Any comments?

  • 9/10 – Please rate your support experience
  • 9/10 – How satisfied are you that your problem has been resolved?

07.03.2013

Thanks Geoff - Good job well explained -Thank you – Any comments?

  • 10/10 – Please rate your support experience
  • 10/10 – How satisfied are you that your problem has been resolved?

07.03.2013

Geof - Once again fantastic job - Thank you. David – Any comments?

  • 10/10 – Please rate your support experience
  • 10/10 – How satisfied are you that your problem has been resolved?

07.03.2013

As usual the guys at Transcendit are brilliant – Any comments?

  • 10/10 – Please rate your support experience
  • 10/10 – How satisfied are you that your problem has been resolved?

06.03.2013

As usual nothing is too much trouble for the guys at Transcendit. Brilliant. – Any comments?

  • 10/10 – Please rate your support experience
  • 10/10 – How satisfied are you that your problem has been resolved?

06.03.2013

  • 9/10 – Please rate your support experience
  • 9/10 – How satisfied are you that your problem has been resolved?

06.03.2013

great help – Any comments?

  • 10/10 – Please rate your support experience
  • 10/10 – How satisfied are you that your problem has been resolved?

05.03.2013

patient and helpful as always – Any comments?

  • 10/10 – Please rate your support experience
  • 10/10 – How satisfied are you that your problem has been resolved?

04.03.2013

thanks for your help!! – Any comments?

  • 10/10 – Please rate your support experience
  • 10/10 – How satisfied are you that your problem has been resolved?

04.03.2013

Brill, thank you Alan. – Any comments?

  • 10/10 – Please rate your support experience
  • 10/10 – How satisfied are you that your problem has been resolved?

04.03.2013

  • 10/10 – Please rate your support experience
  • 10/10 – How satisfied are you that your problem has been resolved?

01.03.2013

  • 10/10 – Please rate your support experience
  • 10/10 – How satisfied are you that your problem has been resolved?

28.02.2013

great service as always. – Any comments?

  • 10/10 – Please rate your support experience
  • 10/10 – How satisfied are you that your problem has been resolved?

28.02.2013

  • 10/10 – Please rate your support experience
  • 10/10 – How satisfied are you that your problem has been resolved?

28.02.2013

  • 10/10 – Please rate your support experience
  • 9/10 – How satisfied are you that your problem has been resolved?

28.02.2013

  • 10/10 – Please rate your support experience
  • 10/10 – How satisfied are you that your problem has been resolved?

28.02.2013

Excellent service thank you – Any comments?

  • 10/10 – Please rate your support experience
  • 10/10 – How satisfied are you that your problem has been resolved?

28.02.2013

brilliant prompt friendly service. David Wong is a genius ;-) – Any comments?

  • 10/10 – Please rate your support experience
  • 10/10 – How satisfied are you that your problem has been resolved?

27.02.2013

  • 10/10 – Please rate your support experience
  • 10/10 – How satisfied are you that your problem has been resolved?

27.02.2013

Geoff - Superior service as ever..... – Any comments?

  • 10/10 – Please rate your support experience

26.02.2013

  • 8/10 – Please rate your support experience
  • 8/10 – How satisfied are you that your problem has been resolved?

26.02.2013

  • 10/10 – Please rate your support experience
  • 10/10 – How satisfied are you that your problem has been resolved?

26.02.2013

my lower rate for support experience is because this did not get resolved yesterday – Any comments?

  • 7/10 – Please rate your support experience
  • 10/10 – How satisfied are you that your problem has been resolved?

26.02.2013

Person’s avatar

Good Afternoon Carol,

Firstly, many thanks for taking the time to supply feedback, this is very important to ensuring we deliver the best possible service and we really appreciate any feedback from our customers.

I’ve spoken to the support engineer who handled this issue, I believe the delay was due to the fact the problem was emailed directly to the support engineer.

Whereas you are assigned a Lead Engineer and I understand people may prefer to deal with their lead engineer where possible, there are some days where that particular engineer is at a customer’s site or occupied with another job.

To ensure that a problem is picked up and dealt with as promptly as possible, it is better if your problems/queries are emailed to our support team, if your lead engineer is available it will be assigned to them but if he/she is unavailable this will then get picked up by another member of our team who should be able to assist.

The support email address is: support@transcendit.co.uk

Or of course, you can call the office and speak to one of the team: 0191 482 0444.

Please don’t hesitate to contact me should you have any queries.

Once again, many thanks for your feedback.

Best Regards,

Helen Littlewood

Helen Littlewood –

Fantastic service as always – Any comments?

  • 10/10 – Please rate your support experience
  • 10/10 – How satisfied are you that your problem has been resolved?

26.02.2013

Thanks Warren! – Any comments?

  • 10/10 – Please rate your support experience
  • 10/10 – How satisfied are you that your problem has been resolved?

26.02.2013

  • 10/10 – Please rate your support experience
  • 10/10 – How satisfied are you that your problem has been resolved?

25.02.2013

  • 10/10 – Please rate your support experience
  • 10/10 – How satisfied are you that your problem has been resolved?

25.02.2013

  • 10/10 – Please rate your support experience
  • 10/10 – How satisfied are you that your problem has been resolved?

25.02.2013

  • 10/10 – Please rate your support experience
  • 10/10 – How satisfied are you that your problem has been resolved?

25.02.2013

helfull – Any comments?

  • 8/10 – Please rate your support experience
  • 8/10 – How satisfied are you that your problem has been resolved?

22.02.2013

  • 10/10 – Please rate your support experience
  • 10/10 – How satisfied are you that your problem has been resolved?

22.02.2013

  • 10/10 – Please rate your support experience
  • 10/10 – How satisfied are you that your problem has been resolved?

21.02.2013

  • 10/10 – Please rate your support experience
  • 10/10 – How satisfied are you that your problem has been resolved?

21.02.2013

good job – Any comments?

  • 10/10 – Please rate your support experience
  • 10/10 – How satisfied are you that your problem has been resolved?

21.02.2013

david K is very polite and patient. – Any comments?

  • 10/10 – Please rate your support experience
  • 8/10 – How satisfied are you that your problem has been resolved?

20.02.2013

very helful – Any comments?

  • 8/10 – Please rate your support experience
  • 8/10 – How satisfied are you that your problem has been resolved?

20.02.2013

  • 10/10 – Please rate your support experience
  • 10/10 – How satisfied are you that your problem has been resolved?

20.02.2013

  • 10/10 – Please rate your support experience
  • 10/10 – How satisfied are you that your problem has been resolved?

20.02.2013

Thanks for the help. – Any comments?

  • 10/10 – Please rate your support experience
  • 10/10 – How satisfied are you that your problem has been resolved?

19.02.2013

  • 10/10 – Please rate your support experience
  • 10/10 – How satisfied are you that your problem has been resolved?

19.02.2013

  • 10/10 – Please rate your support experience
  • 10/10 – How satisfied are you that your problem has been resolved?

19.02.2013

As ever sorted first time, minimal fuss. – Any comments?

  • 10/10 – Please rate your support experience
  • 10/10 – How satisfied are you that your problem has been resolved?

18.02.2013

  • 10/10 – Please rate your support experience
  • 10/10 – How satisfied are you that your problem has been resolved?

15.02.2013

  • 10/10 – Please rate your support experience
  • 10/10 – How satisfied are you that your problem has been resolved?

14.02.2013

Kirk 'super geek' Conway was brilliant as usual ............. – Any comments?

  • 10/10 – Please rate your support experience
  • 10/10 – How satisfied are you that your problem has been resolved?

14.02.2013

Wonderful response and service as always – Any comments?

  • 10/10 – Please rate your support experience
  • 10/10 – How satisfied are you that your problem has been resolved?

14.02.2013

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