Transcendit Reviews
Unsere Kunden werten uns 9.8/10., basierend auf 12199 Beurteilungen und 12192 Bewertungen.
very good service – Any comments?
- 10/10 – Please rate your support experience
- 10/10 – How satisfied are you that your problem has been resolved?
Steve Hampton – 11.03.2013
- 10/10 – Please rate your support experience
- 10/10 – How satisfied are you that your problem has been resolved?
Amy – 11.03.2013
- 10/10 – Please rate your support experience
- 10/10 – How satisfied are you that your problem has been resolved?
LESLEY HOLMES – 11.03.2013
Thank you Alan – Any comments?
- 10/10 – Please rate your support experience
- 10/10 – How satisfied are you that your problem has been resolved?
Stewaart – 08.03.2013
I think the support was very quick and problem solved. – Any comments?
- 9/10 – Please rate your support experience
- 9/10 – How satisfied are you that your problem has been resolved?
jim – 07.03.2013
Thanks Geoff - Good job well explained -Thank you – Any comments?
- 10/10 – Please rate your support experience
- 10/10 – How satisfied are you that your problem has been resolved?
Dr D Wright – 07.03.2013
Geof - Once again fantastic job - Thank you. David – Any comments?
- 10/10 – Please rate your support experience
- 10/10 – How satisfied are you that your problem has been resolved?
Dr D Wright – 07.03.2013
As usual the guys at Transcendit are brilliant – Any comments?
- 10/10 – Please rate your support experience
- 10/10 – How satisfied are you that your problem has been resolved?
Eileen Ryan – 06.03.2013
As usual nothing is too much trouble for the guys at Transcendit. Brilliant. – Any comments?
- 10/10 – Please rate your support experience
- 10/10 – How satisfied are you that your problem has been resolved?
Eileen Ryan – 06.03.2013
- 9/10 – Please rate your support experience
- 9/10 – How satisfied are you that your problem has been resolved?
Liz yates – 06.03.2013
great help – Any comments?
- 10/10 – Please rate your support experience
- 10/10 – How satisfied are you that your problem has been resolved?
jill tollett – 05.03.2013
patient and helpful as always – Any comments?
- 10/10 – Please rate your support experience
- 10/10 – How satisfied are you that your problem has been resolved?
Val Hetherington – 04.03.2013
thanks for your help!! – Any comments?
- 10/10 – Please rate your support experience
- 10/10 – How satisfied are you that your problem has been resolved?
Allison – 04.03.2013
Brill, thank you Alan. – Any comments?
- 10/10 – Please rate your support experience
- 10/10 – How satisfied are you that your problem has been resolved?
Stewart – 04.03.2013
- 10/10 – Please rate your support experience
- 10/10 – How satisfied are you that your problem has been resolved?
Stuart Parry – 01.03.2013
- 10/10 – Please rate your support experience
- 10/10 – How satisfied are you that your problem has been resolved?
Sue Oxley – 28.02.2013
great service as always. – Any comments?
- 10/10 – Please rate your support experience
- 10/10 – How satisfied are you that your problem has been resolved?
Antony Hayward – 28.02.2013
- 10/10 – Please rate your support experience
- 10/10 – How satisfied are you that your problem has been resolved?
Pam Ferguson – 28.02.2013
- 10/10 – Please rate your support experience
- 9/10 – How satisfied are you that your problem has been resolved?
Gabriel Onyegbule – 28.02.2013
- 10/10 – Please rate your support experience
- 10/10 – How satisfied are you that your problem has been resolved?
BRIAN TINNION – 28.02.2013
Excellent service thank you – Any comments?
- 10/10 – Please rate your support experience
- 10/10 – How satisfied are you that your problem has been resolved?
Sue Rush – 28.02.2013
brilliant prompt friendly service. David Wong is a genius ;-) – Any comments?
- 10/10 – Please rate your support experience
- 10/10 – How satisfied are you that your problem has been resolved?
Pam Tilson – 27.02.2013
- 10/10 – Please rate your support experience
- 10/10 – How satisfied are you that your problem has been resolved?
James Crowther – 27.02.2013
Geoff - Superior service as ever..... – Any comments?
- 10/10 – Please rate your support experience
Dr D Wright. – 26.02.2013
- 8/10 – Please rate your support experience
- 8/10 – How satisfied are you that your problem has been resolved?
Mick Render – 26.02.2013
- 10/10 – Please rate your support experience
- 10/10 – How satisfied are you that your problem has been resolved?
Laura Goldie – 26.02.2013
my lower rate for support experience is because this did not get resolved yesterday – Any comments?
- 7/10 – Please rate your support experience
- 10/10 – How satisfied are you that your problem has been resolved?
Carol O'Brien – 26.02.2013
Good Afternoon Carol,
Firstly, many thanks for taking the time to supply feedback, this is very important to ensuring we deliver the best possible service and we really appreciate any feedback from our customers.
I’ve spoken to the support engineer who handled this issue, I believe the delay was due to the fact the problem was emailed directly to the support engineer.
Whereas you are assigned a Lead Engineer and I understand people may prefer to deal with their lead engineer where possible, there are some days where that particular engineer is at a customer’s site or occupied with another job.
To ensure that a problem is picked up and dealt with as promptly as possible, it is better if your problems/queries are emailed to our support team, if your lead engineer is available it will be assigned to them but if he/she is unavailable this will then get picked up by another member of our team who should be able to assist.
The support email address is: support@transcendit.co.uk
Or of course, you can call the office and speak to one of the team: 0191 482 0444.
Please don’t hesitate to contact me should you have any queries.
Once again, many thanks for your feedback.
Best Regards,
Helen Littlewood
Helen Littlewood –
Fantastic service as always – Any comments?
- 10/10 – Please rate your support experience
- 10/10 – How satisfied are you that your problem has been resolved?
Sue Rush – 26.02.2013
Thanks Warren! – Any comments?
- 10/10 – Please rate your support experience
- 10/10 – How satisfied are you that your problem has been resolved?
Alesha Aljeffri – 26.02.2013
- 10/10 – Please rate your support experience
- 10/10 – How satisfied are you that your problem has been resolved?
Laura Weddle – 25.02.2013
- 10/10 – Please rate your support experience
- 10/10 – How satisfied are you that your problem has been resolved?
Kim Mckie – 25.02.2013
- 10/10 – Please rate your support experience
- 10/10 – How satisfied are you that your problem has been resolved?
Jim Wilson – 25.02.2013
- 10/10 – Please rate your support experience
- 10/10 – How satisfied are you that your problem has been resolved?
Ray SImpson – 25.02.2013
helfull – Any comments?
- 8/10 – Please rate your support experience
- 8/10 – How satisfied are you that your problem has been resolved?
chris – 22.02.2013
- 10/10 – Please rate your support experience
- 10/10 – How satisfied are you that your problem has been resolved?
Laura Goldie – 22.02.2013
- 10/10 – Please rate your support experience
- 10/10 – How satisfied are you that your problem has been resolved?
Sarah Edwardson – 21.02.2013
- 10/10 – Please rate your support experience
- 10/10 – How satisfied are you that your problem has been resolved?
Sarah Kilcoyne – 21.02.2013
good job – Any comments?
- 10/10 – Please rate your support experience
- 10/10 – How satisfied are you that your problem has been resolved?
alan howey – 21.02.2013
david K is very polite and patient. – Any comments?
- 10/10 – Please rate your support experience
- 8/10 – How satisfied are you that your problem has been resolved?
Dr D Wright – 20.02.2013
very helful – Any comments?
- 8/10 – Please rate your support experience
- 8/10 – How satisfied are you that your problem has been resolved?
christine – 20.02.2013
- 10/10 – Please rate your support experience
- 10/10 – How satisfied are you that your problem has been resolved?
Ray Simpson – 20.02.2013
- 10/10 – Please rate your support experience
- 10/10 – How satisfied are you that your problem has been resolved?
Mike Lenagh – 20.02.2013
Thanks for the help. – Any comments?
- 10/10 – Please rate your support experience
- 10/10 – How satisfied are you that your problem has been resolved?
Mick Render – 19.02.2013
- 10/10 – Please rate your support experience
- 10/10 – How satisfied are you that your problem has been resolved?
Olwen – 19.02.2013
- 10/10 – Please rate your support experience
- 10/10 – How satisfied are you that your problem has been resolved?
Jim Wilson – 19.02.2013
As ever sorted first time, minimal fuss. – Any comments?
- 10/10 – Please rate your support experience
- 10/10 – How satisfied are you that your problem has been resolved?
Ian Smith – 18.02.2013
- 10/10 – Please rate your support experience
- 10/10 – How satisfied are you that your problem has been resolved?
Margaret – 15.02.2013
- 10/10 – Please rate your support experience
- 10/10 – How satisfied are you that your problem has been resolved?
James – 14.02.2013
Kirk 'super geek' Conway was brilliant as usual ............. – Any comments?
- 10/10 – Please rate your support experience
- 10/10 – How satisfied are you that your problem has been resolved?
Diane Littlewood – 14.02.2013
Wonderful response and service as always – Any comments?
- 10/10 – Please rate your support experience
- 10/10 – How satisfied are you that your problem has been resolved?
Barbara Dixon – 14.02.2013
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