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Transcendit Reviews

Unsere Kunden werten uns 9.8/10., basierend auf 12199 Beurteilungen und 12192 Bewertungen.

  • 10/10 – Please rate your support experience
  • 10/10 – How satisfied are you that your problem has been resolved?

15.11.2013

Very Helpful – Any comments?

  • 10/10 – Please rate your support experience
  • 10/10 – How satisfied are you that your problem has been resolved?

15.11.2013

since this is three working days out of four that someone has been looking at this ongoing issue, you can understand my not being 100% confident this issue has been resolved. that is the only reason for my low mark on the second category. hopefully, whatever has been done today has sorted it permanently. thanks for the help – Any comments?

  • 7/10 – Please rate your support experience
  • 2/10 – How satisfied are you that your problem has been resolved?

14.11.2013

excellent and prompt service – Any comments?

  • 10/10 – Please rate your support experience
  • 10/10 – How satisfied are you that your problem has been resolved?

14.11.2013

EASIER TO UNDERSTAND INSTRUCTION GIVEN AND HELP – Any comments?

  • 9/10 – Please rate your support experience
  • 9/10 – How satisfied are you that your problem has been resolved?

14.11.2013

  • 9/10 – Please rate your support experience
  • 9/10 – How satisfied are you that your problem has been resolved?

13.11.2013

Great support as ever – Any comments?

  • 9/10 – Please rate your support experience
  • 9/10 – How satisfied are you that your problem has been resolved?

13.11.2013

  • 10/10 – Please rate your support experience
  • 10/10 – How satisfied are you that your problem has been resolved?

13.11.2013

ongoing issue, my colleagues now taking Dave's advice to look further into problem. thanks for the help – Any comments?

  • 9/10 – Please rate your support experience
  • 5/10 – How satisfied are you that your problem has been resolved?

13.11.2013

very helpful – Any comments?

  • 8/10 – Please rate your support experience
  • 8/10 – How satisfied are you that your problem has been resolved?

13.11.2013

  • 10/10 – Please rate your support experience
  • 10/10 – How satisfied are you that your problem has been resolved?

13.11.2013

  • 10/10 – Please rate your support experience
  • 10/10 – How satisfied are you that your problem has been resolved?

12.11.2013

Not solved but a work round found and Phil has promised to get back to me. thank you! – Any comments?

  • 9/10 – Please rate your support experience
  • 5/10 – How satisfied are you that your problem has been resolved?

12.11.2013

  • 10/10 – Please rate your support experience
  • 10/10 – How satisfied are you that your problem has been resolved?

12.11.2013

  • 10/10 – Please rate your support experience
  • 10/10 – How satisfied are you that your problem has been resolved?

12.11.2013

  • 10/10 – Please rate your support experience
  • 10/10 – How satisfied are you that your problem has been resolved?

12.11.2013

Thank you Dan. Simon Stewart – Any comments?

  • 10/10 – Please rate your support experience
  • 10/10 – How satisfied are you that your problem has been resolved?

12.11.2013

  • 10/10 – Please rate your support experience
  • 10/10 – How satisfied are you that your problem has been resolved?

11.11.2013

Dave Park {Transendit} is new to me, but up to usual high standard of Transendit politeness and workmanship - Thank you..... – Any comments?

  • 10/10 – Please rate your support experience
  • 10/10 – How satisfied are you that your problem has been resolved?

11.11.2013

  • 10/10 – Please rate your support experience
  • 10/10 – How satisfied are you that your problem has been resolved?

11.11.2013

Would have appreciated a callback at the end of the process to let me know a) that I can get back on my system ok, and b) what the problem was (in layman's terms) and whether it is going to reoccur. Without my having a clue as to what the problem was and no dialogue over it, difficult for me to say I am satisfied that the problem has been resolved. Next time I'd ask that you call the person back who is sat waiting for the green light to get back on their system. Just common courtesy. Other than that, thanks. – Any comments?

  • 5/10 – Please rate your support experience
  • 5/10 – How satisfied are you that your problem has been resolved?

11.11.2013

Person’s avatar

Hi Paul, I am sorry you had some issues with our service. I believe we have followed this up and cleared up any confusion. We were speaking with a colleague of yours and we were under the impression they were relaying the message to you that our session was finished. Apologies for the confusion and we have taken your feedback on board and will ensure we let the end user know directly in future. Thank you for your feedback, all feedback is very helpful.
Thanks,
Helen

Helen Littlewood –

  • 7/10 – Please rate your support experience
  • 7/10 – How satisfied are you that your problem has been resolved?

11.11.2013

  • 10/10 – Please rate your support experience
  • 10/10 – How satisfied are you that your problem has been resolved?

11.11.2013

very helpful and cheerful despite it being a dull rainy Monday – Any comments?

  • 10/10 – Please rate your support experience
  • 10/10 – How satisfied are you that your problem has been resolved?

11.11.2013

  • 10/10 – Please rate your support experience
  • 10/10 – How satisfied are you that your problem has been resolved?

11.11.2013

Excellent as always! – Any comments?

  • 10/10 – Please rate your support experience
  • 10/10 – How satisfied are you that your problem has been resolved?

08.11.2013

  • 10/10 – Please rate your support experience
  • 10/10 – How satisfied are you that your problem has been resolved?

08.11.2013

Thanks, Geoff – Any comments?

  • 10/10 – Please rate your support experience
  • 9/10 – How satisfied are you that your problem has been resolved?

08.11.2013

  • 10/10 – Please rate your support experience
  • 10/10 – How satisfied are you that your problem has been resolved?

07.11.2013

  • 10/10 – Please rate your support experience
  • 10/10 – How satisfied are you that your problem has been resolved?

07.11.2013

  • 10/10 – Please rate your support experience
  • 10/10 – How satisfied are you that your problem has been resolved?

07.11.2013

Chris sorted the problemi created remotely , in minutes,top man – Any comments?

  • 10/10 – Please rate your support experience
  • 10/10 – How satisfied are you that your problem has been resolved?

07.11.2013

  • 10/10 – Please rate your support experience
  • 10/10 – How satisfied are you that your problem has been resolved?

07.11.2013

  • 10/10 – Please rate your support experience
  • 10/10 – How satisfied are you that your problem has been resolved?

06.11.2013

Thank you, very fast help xx – Any comments?

  • 10/10 – Please rate your support experience
  • 10/10 – How satisfied are you that your problem has been resolved?

06.11.2013

  • 10/10 – Please rate your support experience
  • 10/10 – How satisfied are you that your problem has been resolved?

06.11.2013

Dan was efficient as always – Any comments?

  • 10/10 – Please rate your support experience
  • 10/10 – How satisfied are you that your problem has been resolved?

06.11.2013

  • 10/10 – Please rate your support experience
  • 10/10 – How satisfied are you that your problem has been resolved?

06.11.2013

Very helpful, as always. – Any comments?

  • 10/10 – Please rate your support experience
  • 7/10 – How satisfied are you that your problem has been resolved?

05.11.2013

Fab, thank you xx – Any comments?

  • 10/10 – Please rate your support experience
  • 10/10 – How satisfied are you that your problem has been resolved?

05.11.2013

  • 10/10 – Please rate your support experience
  • 10/10 – How satisfied are you that your problem has been resolved?

05.11.2013

  • 10/10 – Please rate your support experience
  • 10/10 – How satisfied are you that your problem has been resolved?

04.11.2013

  • 10/10 – Please rate your support experience
  • 10/10 – How satisfied are you that your problem has been resolved?

04.11.2013

  • 10/10 – Please rate your support experience
  • 10/10 – How satisfied are you that your problem has been resolved?

04.11.2013

Great response as usual, thanks! – Any comments?

  • 10/10 – Please rate your support experience
  • 10/10 – How satisfied are you that your problem has been resolved?

04.11.2013

  • 10/10 – Please rate your support experience
  • 10/10 – How satisfied are you that your problem has been resolved?

01.11.2013

  • 10/10 – Please rate your support experience
  • 10/10 – How satisfied are you that your problem has been resolved?

01.11.2013

  • 9/10 – Please rate your support experience
  • 10/10 – How satisfied are you that your problem has been resolved?

01.11.2013

good service – Any comments?

  • 9/10 – Please rate your support experience
  • 9/10 – How satisfied are you that your problem has been resolved?

01.11.2013

  • 10/10 – Please rate your support experience
  • 10/10 – How satisfied are you that your problem has been resolved?

01.11.2013

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