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Transcendit Reviews

Unsere Kunden werten uns 9.8/10., basierend auf 12683 Beurteilungen und 12676 Bewertungen.

Perfect as always – Any comments?

  • 10/10 – Please rate your support experience
  • 10/10 – How satisfied are you that your problem has been resolved?

07 Mar 16

Nick sorted the problem before i knew i had a problem top man – Any comments?

  • 10/10 – Please rate your support experience
  • 10/10 – How satisfied are you that your problem has been resolved?

07 Mar 16

  • 10/10 – Please rate your support experience
  • 10/10 – How satisfied are you that your problem has been resolved?

07 Mar 16

excellent and professional – Any comments?

  • 10/10 – Please rate your support experience
  • 10/10 – How satisfied are you that your problem has been resolved?

07/03/2016

  • 7/10 – Please rate your support experience
  • 7/10 – How satisfied are you that your problem has been resolved?

07/03/2016

Person’s avatar

Hi Helen,

Many thanks for taking the time to supply us feedback from your support session.

We pride ourselves on excellent feedback and have an average of 9.8/10 so anything below 8 stands out to us straight away and I like to act on those who are 7's and below.

Would you mind giving me some more information on the service and why you felt it was as low as 7's please and I will look into it.

As far as I'm aware we are waiting for you to purchase a Microsoft Office upgrade to allow you to use Microsoft Outlook for your emails. If you would like us to quote this please let me know however as far as i'm aware you have a charitable license and a company who adds them through the Charity exchange.

If I can be of any assistance please don't hesitate to contact me.

--
Helen Littlewood

Helen Littlewood –

Professionalism excellent/attention to issues excellent and respond time excellent – Any comments?

  • 10/10 – Please rate your support experience
  • 10/10 – How satisfied are you that your problem has been resolved?

07/03/2016

  • 10/10 – Please rate your support experience
  • 10/10 – How satisfied are you that your problem has been resolved?

07/03/2016

Excellent service – Any comments?

  • 10/10 – Please rate your support experience
  • 10/10 – How satisfied are you that your problem has been resolved?

04/03/2016

  • 10/10 – Please rate your support experience
  • 10/10 – How satisfied are you that your problem has been resolved?

04/03/2016

  • 9/10 – Please rate your support experience
  • 9/10 – How satisfied are you that your problem has been resolved?

04/03/2016

  • 9/10 – Please rate your support experience
  • 10/10 – How satisfied are you that your problem has been resolved?

03/03/2016

Another rescue Transcendit... thanks Scott! – Any comments?

  • 10/10 – Please rate your support experience
  • 10/10 – How satisfied are you that your problem has been resolved?

03/03/2016

  • 10/10 – Please rate your support experience
  • 10/10 – How satisfied are you that your problem has been resolved?

03/03/2016

  • 10/10 – Please rate your support experience
  • 10/10 – How satisfied are you that your problem has been resolved?

03/03/2016

  • 10/10 – Please rate your support experience
  • 10/10 – How satisfied are you that your problem has been resolved?

03/03/2016

  • 10/10 – Please rate your support experience
  • 8/10 – How satisfied are you that your problem has been resolved?

03/03/2016

  • 10/10 – Please rate your support experience
  • 10/10 – How satisfied are you that your problem has been resolved?

02/03/2016

  • 10/10 – Please rate your support experience
  • 10/10 – How satisfied are you that your problem has been resolved?

02/03/2016

  • 10/10 – Please rate your support experience
  • 10/10 – How satisfied are you that your problem has been resolved?

02/03/2016

Rescued again! Thanks K! – Any comments?

  • 10/10 – Please rate your support experience

02/03/2016

David W is brilliant as ever. – Any comments?

  • 10/10 – Please rate your support experience
  • 10/10 – How satisfied are you that your problem has been resolved?

02/03/2016

Thank you to Chris! – Any comments?

  • 10/10 – Please rate your support experience
  • 10/10 – How satisfied are you that your problem has been resolved?

02/03/2016

The telephone line was terrible – Any comments?

  • 7/10 – Please rate your support experience
  • 9/10 – How satisfied are you that your problem has been resolved?

02/03/2016

Person’s avatar

Hi Michael,

Apologies for the quality of the phone call. I've looked into that and found that it was the engineer's headset at fault. We've swapped this and quality is now back to normal.
Thank you for bringing this to our attention.

--
Helen Littlewood

Helen Littlewood –

  • 9/10 – Please rate your support experience
  • 9/10 – How satisfied are you that your problem has been resolved?

01/03/2016

very pleased – Any comments?

  • 10/10 – Please rate your support experience
  • 10/10 – How satisfied are you that your problem has been resolved?

01/03/2016

  • 10/10 – Please rate your support experience
  • 10/10 – How satisfied are you that your problem has been resolved?

01/03/2016

  • 10/10 – Please rate your support experience
  • 8/10 – How satisfied are you that your problem has been resolved?

01/03/2016

  • 10/10 – Please rate your support experience
  • 10/10 – How satisfied are you that your problem has been resolved?

01/03/2016

As ever, a great service and response to issues I wouldn't even know where to start with! – Any comments?

  • 10/10 – Please rate your support experience
  • 10/10 – How satisfied are you that your problem has been resolved?

01/03/2016

  • 10/10 – Please rate your support experience
  • 10/10 – How satisfied are you that your problem has been resolved?

01/03/2016

  • 10/10 – Please rate your support experience
  • 10/10 – How satisfied are you that your problem has been resolved?

01/03/2016

Very Pleased – Any comments?

  • 10/10 – Please rate your support experience
  • 10/10 – How satisfied are you that your problem has been resolved?

29/02/2016

  • 10/10 – Please rate your support experience
  • 10/10 – How satisfied are you that your problem has been resolved?

29/02/2016

  • 10/10 – Please rate your support experience
  • 10/10 – How satisfied are you that your problem has been resolved?

29/02/2016

top class fault resolotion with minimal fuss. great work Chris!! – Any comments?

  • 10/10 – Please rate your support experience
  • 10/10 – How satisfied are you that your problem has been resolved?

29/02/2016

Problem resolved in double-quick time, and with minimum fuss. Many thanks, Chris. – Any comments?

  • 10/10 – Please rate your support experience
  • 10/10 – How satisfied are you that your problem has been resolved?

29/02/2016

Dave was very helpful – Any comments?

  • 10/10 – Please rate your support experience
  • 10/10 – How satisfied are you that your problem has been resolved?

26/02/2016

  • 10/10 – Please rate your support experience
  • 10/10 – How satisfied are you that your problem has been resolved?

26/02/2016

  • 9/10 – Please rate your support experience
  • 9/10 – How satisfied are you that your problem has been resolved?

25/02/2016

  • 10/10 – Please rate your support experience
  • 10/10 – How satisfied are you that your problem has been resolved?

25/02/2016

Great service again! Thank you – Any comments?

  • 10/10 – Please rate your support experience
  • 10/10 – How satisfied are you that your problem has been resolved?

25/02/2016

Transcend it started looking after our IT infrastructure in May 2015 and has always proven to be reliable and professional. This week we presented our technician with an even bigger challenge following an office move and he has worked tirelessly to ensure that all of our hardware, software and systems are working correctly, communicating with each other and maintaining performance as they should be. Good IT companies are hard to come by but this one surpasses all expectations. Highly recommended. – Any comments?

  • 10/10 – Please rate your support experience
  • 10/10 – How satisfied are you that your problem has been resolved?

24/02/2016

  • 10/10 – Please rate your support experience
  • 10/10 – How satisfied are you that your problem has been resolved?

24/02/2016

  • 10/10 – Please rate your support experience
  • 10/10 – How satisfied are you that your problem has been resolved?

23/02/2016

  • 10/10 – Please rate your support experience
  • 10/10 – How satisfied are you that your problem has been resolved?

23/02/2016

  • 10/10 – Please rate your support experience
  • 10/10 – How satisfied are you that your problem has been resolved?

23/02/2016

  • 10/10 – Please rate your support experience
  • 10/10 – How satisfied are you that your problem has been resolved?

23/02/2016

Spot on service from 7000 miles away – Any comments?

  • 10/10 – Please rate your support experience
  • 10/10 – How satisfied are you that your problem has been resolved?

22/02/2016

  • 10/10 – Please rate your support experience
  • 10/10 – How satisfied are you that your problem has been resolved?

22/02/2016

good service – Any comments?

  • 10/10 – Please rate your support experience
  • 10/10 – How satisfied are you that your problem has been resolved?

22/02/2016

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