Transcendit Reviews
Unsere Kunden werten uns 9.8/10., basierend auf 12683 Beurteilungen und 12676 Bewertungen.
Perfect as always – Any comments?
- 10/10 – Please rate your support experience
- 10/10 – How satisfied are you that your problem has been resolved?
Nick Megson – 07 Mar 16
Nick sorted the problem before i knew i had a problem top man – Any comments?
- 10/10 – Please rate your support experience
- 10/10 – How satisfied are you that your problem has been resolved?
KEVIN ALDERSON – 07 Mar 16
- 10/10 – Please rate your support experience
- 10/10 – How satisfied are you that your problem has been resolved?
ynolan – 07 Mar 16
excellent and professional – Any comments?
- 10/10 – Please rate your support experience
- 10/10 – How satisfied are you that your problem has been resolved?
lisa caine – 07/03/2016
- 7/10 – Please rate your support experience
- 7/10 – How satisfied are you that your problem has been resolved?
Helen Taylor – 07/03/2016
Hi Helen,
Many thanks for taking the time to supply us feedback from your support session.
We pride ourselves on excellent feedback and have an average of 9.8/10 so anything below 8 stands out to us straight away and I like to act on those who are 7's and below.
Would you mind giving me some more information on the service and why you felt it was as low as 7's please and I will look into it.
As far as I'm aware we are waiting for you to purchase a Microsoft Office upgrade to allow you to use Microsoft Outlook for your emails. If you would like us to quote this please let me know however as far as i'm aware you have a charitable license and a company who adds them through the Charity exchange.
If I can be of any assistance please don't hesitate to contact me.
--
Helen Littlewood
Helen Littlewood –
Professionalism excellent/attention to issues excellent and respond time excellent – Any comments?
- 10/10 – Please rate your support experience
- 10/10 – How satisfied are you that your problem has been resolved?
Julie Wooton – 07/03/2016
- 10/10 – Please rate your support experience
- 10/10 – How satisfied are you that your problem has been resolved?
Debbie Bugg – 07/03/2016
Excellent service – Any comments?
- 10/10 – Please rate your support experience
- 10/10 – How satisfied are you that your problem has been resolved?
julie Wooton – 04/03/2016
- 10/10 – Please rate your support experience
- 10/10 – How satisfied are you that your problem has been resolved?
Sandra Roberts – 04/03/2016
- 9/10 – Please rate your support experience
- 9/10 – How satisfied are you that your problem has been resolved?
Vic Laffey – 04/03/2016
- 9/10 – Please rate your support experience
- 10/10 – How satisfied are you that your problem has been resolved?
Michael Hodgson – 03/03/2016
Another rescue Transcendit... thanks Scott! – Any comments?
- 10/10 – Please rate your support experience
- 10/10 – How satisfied are you that your problem has been resolved?
Ruth Shepherd – 03/03/2016
- 10/10 – Please rate your support experience
- 10/10 – How satisfied are you that your problem has been resolved?
daniel – 03/03/2016
- 10/10 – Please rate your support experience
- 10/10 – How satisfied are you that your problem has been resolved?
Gary Fleming – 03/03/2016
- 10/10 – Please rate your support experience
- 10/10 – How satisfied are you that your problem has been resolved?
Pat – 03/03/2016
- 10/10 – Please rate your support experience
- 8/10 – How satisfied are you that your problem has been resolved?
Jack Merrell – 03/03/2016
- 10/10 – Please rate your support experience
- 10/10 – How satisfied are you that your problem has been resolved?
Anna-Marie – 02/03/2016
- 10/10 – Please rate your support experience
- 10/10 – How satisfied are you that your problem has been resolved?
Gerard Blackburn – 02/03/2016
- 10/10 – Please rate your support experience
- 10/10 – How satisfied are you that your problem has been resolved?
Maureen Ruddle – 02/03/2016
Rescued again! Thanks K! – Any comments?
- 10/10 – Please rate your support experience
Ruth Shepherd – 02/03/2016
David W is brilliant as ever. – Any comments?
- 10/10 – Please rate your support experience
- 10/10 – How satisfied are you that your problem has been resolved?
Bernard Quinn – 02/03/2016
Thank you to Chris! – Any comments?
- 10/10 – Please rate your support experience
- 10/10 – How satisfied are you that your problem has been resolved?
Helen Pressley – 02/03/2016
The telephone line was terrible – Any comments?
- 7/10 – Please rate your support experience
- 9/10 – How satisfied are you that your problem has been resolved?
Michael Hodgson – 02/03/2016
Hi Michael,
Apologies for the quality of the phone call. I've looked into that and found that it was the engineer's headset at fault. We've swapped this and quality is now back to normal.
Thank you for bringing this to our attention.
--
Helen Littlewood
Helen Littlewood –
- 9/10 – Please rate your support experience
- 9/10 – How satisfied are you that your problem has been resolved?
Jason Hind – 01/03/2016
very pleased – Any comments?
- 10/10 – Please rate your support experience
- 10/10 – How satisfied are you that your problem has been resolved?
Tim Pyne – 01/03/2016
- 10/10 – Please rate your support experience
- 10/10 – How satisfied are you that your problem has been resolved?
Mark – 01/03/2016
- 10/10 – Please rate your support experience
- 8/10 – How satisfied are you that your problem has been resolved?
Jayne – 01/03/2016
- 10/10 – Please rate your support experience
- 10/10 – How satisfied are you that your problem has been resolved?
Craig – 01/03/2016
As ever, a great service and response to issues I wouldn't even know where to start with! – Any comments?
- 10/10 – Please rate your support experience
- 10/10 – How satisfied are you that your problem has been resolved?
Ruth Shepherd – 01/03/2016
- 10/10 – Please rate your support experience
- 10/10 – How satisfied are you that your problem has been resolved?
Michael Hodgson – 01/03/2016
- 10/10 – Please rate your support experience
- 10/10 – How satisfied are you that your problem has been resolved?
michael@rokshaw.co.uk – 01/03/2016
Very Pleased – Any comments?
- 10/10 – Please rate your support experience
- 10/10 – How satisfied are you that your problem has been resolved?
Tim Pyne – 29/02/2016
- 10/10 – Please rate your support experience
- 10/10 – How satisfied are you that your problem has been resolved?
Jack Vickerse – 29/02/2016
- 10/10 – Please rate your support experience
- 10/10 – How satisfied are you that your problem has been resolved?
qi – 29/02/2016
top class fault resolotion with minimal fuss. great work Chris!! – Any comments?
- 10/10 – Please rate your support experience
- 10/10 – How satisfied are you that your problem has been resolved?
phil bailey – 29/02/2016
Problem resolved in double-quick time, and with minimum fuss. Many thanks, Chris. – Any comments?
- 10/10 – Please rate your support experience
- 10/10 – How satisfied are you that your problem has been resolved?
John Waters – 29/02/2016
Dave was very helpful – Any comments?
- 10/10 – Please rate your support experience
- 10/10 – How satisfied are you that your problem has been resolved?
Maureen Ruddle – 26/02/2016
- 10/10 – Please rate your support experience
- 10/10 – How satisfied are you that your problem has been resolved?
David – 26/02/2016
- 9/10 – Please rate your support experience
- 9/10 – How satisfied are you that your problem has been resolved?
k wood – 25/02/2016
- 10/10 – Please rate your support experience
- 10/10 – How satisfied are you that your problem has been resolved?
qi – 25/02/2016
Great service again! Thank you – Any comments?
- 10/10 – Please rate your support experience
- 10/10 – How satisfied are you that your problem has been resolved?
Grace Lippolis – 25/02/2016
Transcend it started looking after our IT infrastructure in May 2015 and has always proven to be reliable and professional. This week we presented our technician with an even bigger challenge following an office move and he has worked tirelessly to ensure that all of our hardware, software and systems are working correctly, communicating with each other and maintaining performance as they should be. Good IT companies are hard to come by but this one surpasses all expectations. Highly recommended. – Any comments?
- 10/10 – Please rate your support experience
- 10/10 – How satisfied are you that your problem has been resolved?
Ruth - Results Communications – 24/02/2016
- 10/10 – Please rate your support experience
- 10/10 – How satisfied are you that your problem has been resolved?
Jackie Fisher – 24/02/2016
- 10/10 – Please rate your support experience
- 10/10 – How satisfied are you that your problem has been resolved?
stephen smith – 23/02/2016
- 10/10 – Please rate your support experience
- 10/10 – How satisfied are you that your problem has been resolved?
Matt – 23/02/2016
- 10/10 – Please rate your support experience
- 10/10 – How satisfied are you that your problem has been resolved?
Dean Curtis – 23/02/2016
- 10/10 – Please rate your support experience
- 10/10 – How satisfied are you that your problem has been resolved?
tony – 23/02/2016
Spot on service from 7000 miles away – Any comments?
- 10/10 – Please rate your support experience
- 10/10 – How satisfied are you that your problem has been resolved?
Graeme Parkins – 22/02/2016
- 10/10 – Please rate your support experience
- 10/10 – How satisfied are you that your problem has been resolved?
liam wilson – 22/02/2016
good service – Any comments?
- 10/10 – Please rate your support experience
- 10/10 – How satisfied are you that your problem has been resolved?
rhd – 22/02/2016
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