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Thanks – Any comments?

  • 7/10 – Please rate your support experience
  • 7/10 – How satisfied are you that your problem has been resolved?

27.04.2015

Person’s avatar

Contacted the customer to ask why the scores were below average and if I could help. The customer explained that it was not our service that was the issue but was a few teething problems caused by changing to a new laptop with different operating system. This resulted in some changes to the way he is used to doing things. If there are any other issues the customer will contact us and he is happy with our service.
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Helen Littlewood

Helen Littlewood –